
Honda of Cleveland Heights
Cleveland Heights, OH
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Molly is a gem. We never felt pressured, Molly was there to give us great advise and assistance. We got a great price and a great CRV. It was the best buying experience my husband and I have ever had at a to give us great advise and assistance. We got a great price and a great CRV. It was the best buying experience my husband and I have ever had at a car dealership. If we ever need a new car we will be going back to Motorcars and Molly. More
I was looking for a new Accord and I called about 20 dealership all over my zip code. The response I got from Motorcars Honda especially from Gloria was amazing, they were able to give me a deal which n dealership all over my zip code. The response I got from Motorcars Honda especially from Gloria was amazing, they were able to give me a deal which no one was able to beat. Even though this dealership is an hour away from where I live, they were able to get me to their dealership on their own. I will highly recommend them to others, actually I told a friend of mine about them and they were able to get him the same deal also. They were able to get me in an out within 30 mins, as I live an hour away and I had a sick child at home. More
Ken is my go to guy. He always over extends himself to make sure that I am satisfied with my purchase. He calls and checks up on me. He has excellent customer service. make sure that I am satisfied with my purchase. He calls and checks up on me. He has excellent customer service. More
We came in and were immediately taken care of, the employees were kind and very helpful with knowledge that was crucial towards the purchase. The prices were good and the car runs perfect. employees were kind and very helpful with knowledge that was crucial towards the purchase. The prices were good and the car runs perfect. More
My salesperson, Andrew Chiarelli made the whole new car buying experience very easy and fun. He wanted me to be happy with my purchase. I would recommend him to my friends and family. When the time comes buying experience very easy and fun. He wanted me to be happy with my purchase. I would recommend him to my friends and family. When the time comes, I will use Motorcars and Andrew again. I do love my new car. More
Excellent experience. Joe B is absolutely the best and I would recommend him to everyone. The Dealership and Joe take care of you from start to finish. would recommend him to everyone. The Dealership and Joe take care of you from start to finish. More
Chuck Lamb and John McCumber were both very responsive and helpful, each helping to minimize the time spent at the dealership (we have a 3-year-old in tow) by answering questions via phone and e-mail. It and helpful, each helping to minimize the time spent at the dealership (we have a 3-year-old in tow) by answering questions via phone and e-mail. It was the best and least-pressure car-buying experience I've had, and I would definitely recommend them, and Motorcars, to anyone looking for a Honda. More
I would recommend Honda and Toyota Motorcars for a vehicle. We've leased or purchased from Motorcars in Cleveland Heights for over 15 years. We have been very happy with the vehicles, people, service vehicle. We've leased or purchased from Motorcars in Cleveland Heights for over 15 years. We have been very happy with the vehicles, people, service, atmosphere, etc. Joe Bencivenni is great to work with and will help you get into the car you desire at a good price! The service department has extended hours that really helps, especially when you have young children and no time. Elmer Kastelic keeps the service department on their toes and goes the extra mile whenever it is necessary to satisfy the customer. Dan & Jenny Adams Shaker Heights, OH More
We had been searching online for a 2011 Honda Odyssey and We had been searching online for a 2011 Honda Odyssey and finding few, as they are just coming off lease. After a negative experience at a different We had been searching online for a 2011 Honda Odyssey and finding few, as they are just coming off lease. After a negative experience at a different dealership a great distance from our home, we were pleased to see a listing at Motorcars Honda, as the dealership is 40 minutes from our home. We researched the vehicle online, including the free Autocheck from Motorcars, and noticed the links to positive ratings posted on the Motorcars website. Reading these reviews, all positive, we saw several sales names coming up repeatedly, with the most frequent being Andrew Chiarelli. We called the dealership (open til 8pm!) and specifically asked for Andrew to see if the vehicle was still available and arrange for a test drive. Imagine our dismay when we heard it had sold (in less than 24 hours) and imagine our surprise when Andrew called back within 10 minutes to let us know he had found a 2012 for the same price at Motorcars Toyota, directly across the street. The vehicle was waiting at Motorcars Honda when we arrived for the test drive, and Andrew was expecting us. We drove and loved the vehicle, but never felt pressure from Andrew to force a sale. He helped us to see all the assets of the vehicle, and helped us to figure out how to finance it once we'd decided to purchase. Both Andrew and the finance associate from Motorcars Toyota (Matt) stayed over an hour and a half late to complete the process, and we drove home in the new van. Andrew even arranged to come to our home the next week (the purchase being just before Easter) to spend more time showing us the details of the vehicle. Further arrangements were made, by Andrew, to get us the headphones and extra keys not present at time of purchase ( he noticed - we had no idea). All in all, a pleasant transaction in a pleasant environment resulting in a superior vehicle. Kudos to Andrew, Motorcars Honda, and Motorcars Toyota! More
Gloria was great to work with. The experience was very good, I didn't feel pressured and she was able to match me with the car I was looking for! Thanks, Gloria! good, I didn't feel pressured and she was able to match me with the car I was looking for! Thanks, Gloria! More