Honda of Cleveland Heights

I had the best experience at Motorcars. They were 100% on point with every aspect of my car purchase. Everyone was friendly and answered all my questions. Every feature and option was explained to me. I was point with every aspect of my car purchase. Everyone was friendly and answered all my questions. Every feature and option was explained to me. I was shown how to utilize everything my new car had to offer. Andrew is very good at his job. He is a great person to be around and he knows what hes doing. All of the people at Motorcars were experts. They were not salespeople they were down to earth people who gave me honest and upfront answers. Motorcars does not play games or make sneaky deals with clients. I 100% reccomend anyone and everyone to go to Motorcars Honda for a car purchase or lease. They are a family owned company who will treat you like family. More

We have worked with Andrew Chiarelli twice now, in the purchase of a Honda Civic and the lease of a Honda Odyssey. He is professional, friendly, patient, straightforward, and otherwise easy to deal with. purchase of a Honda Civic and the lease of a Honda Odyssey. He is professional, friendly, patient, straightforward, and otherwise easy to deal with. He worked very hard to put a good deal together quickly and made sure that all was to our satisfaction before we left the dealership. He even went the extra mile, coming out to our house to pick up items related to our old car that we had forgotten to bring with us to the dealership. I certainly plan to contact him again when I need to enter a lease or purchase contract on my next car. More

Marcus Capps was an absolute pleasure to work with and I received a fair price. My new CRV was delivered on the day and time promised. Thank you very much for a really great new car experience. received a fair price. My new CRV was delivered on the day and time promised. Thank you very much for a really great new car experience. More

I go to Motorcars Honda because of my sales person - Gloria Shirilla. I have been working with her for close to 10 years. She always goes above and beyond for me. LOVE HER!!!! Gloria Shirilla. I have been working with her for close to 10 years. She always goes above and beyond for me. LOVE HER!!!! More

I had a very positive experience. The salesperson Burt Weiss was very helpful in my initial visit, indicating some of the good features of the CR-V and quickly arranging for us to take a test drive. He wa Weiss was very helpful in my initial visit, indicating some of the good features of the CR-V and quickly arranging for us to take a test drive. He was there for any questions I had but was not pushy, which I appreciated as I was at that time exploring different cars/options. I really get turned off by people who pressure me. He followed up with helpful emails and when I decided I was serious about purchasing the car, he quickly found what I wanted and also provide useful information about the different model options etc and another test drive in which he showed some of the additional feature of the car. Overall this was one of the best experience I have had in purchasing cars, of which I have purchased quite a few in my 68 years. Lynn Landmesser More

Angie Lamar was really great to work with during my last visit to the service department. I have added Angie to my list of service representatives at Motorcars Honda who I can really trust to give me good a visit to the service department. I have added Angie to my list of service representatives at Motorcars Honda who I can really trust to give me good answers to my questions about the service I need. She was very professional and extremely nice. Thank you for having such wonderful associates. More

Andrew was great. Andrew was very professional, knowledgeable, and courteous throughout the whole process. In the future, I will recommend him to family and friends. knowledgeable, and courteous throughout the whole process. In the future, I will recommend him to family and friends. More

Andre should be commended. He is very professional and courteous. Highly recommend working with you. He is the Greatest. Andre is the very thorough. I am very happy Motorcars customer courteous. Highly recommend working with you. He is the Greatest. Andre is the very thorough. I am very happy Motorcars customer More

UNETHICAL AT BEST!!! I drove five hours to buy a used UNETHICAL AT BEST!!! I drove five hours to buy a used car. Once I got there I test drove it for a bit, and it seemed fine. I did feel like I was be UNETHICAL AT BEST!!! I drove five hours to buy a used car. Once I got there I test drove it for a bit, and it seemed fine. I did feel like I was being a bit rushed to return to the dealer, but didn't think much of it at the time. I asked why the odometer/gauge screen said 'battery/alternator' error. I was told by Ray Richardson that it was 'absolutely no problem, we just do not have the equipment to clear the error.' In fact he went out of his way to assure me it wasn't an issue. I decided to purchase the vehicle, and went through the process. I was excited to drive away, but I only got ten minutes from the dealer. The radio was turning on and off. The screen was blinking and the engine started surging, and eventually stalled. Here's the worst part! I was stuck for 2 HOURS at a busy intersection. I called Derek Roberts, who did apologize and said he would send somebody. Again, I was stranded for 2 hours. I even had to explain the situation to two police officers why my car is blocking traffic. When the tech got there he jumped the car, and as soon as he removed the jump cables, the engine died again. Obviously this car has SERIOUS problems, and I was never told once of any problem. When I confronted the salesman asking if this has ever happened (the car having a charging issue) he simply refused to answer me. To the future buyers, Derek informed me that they weren't able to work on the vehicle, meaning they will try to band-aid the serious problems and sell it again. More