Honda of Cleveland Heights

Georgiane is a terrific asset to Motorcars. She makes sure the work gets done with excellence, that you don't pay more than you should, and that you get personalized service. She's the best person at th sure the work gets done with excellence, that you don't pay more than you should, and that you get personalized service. She's the best person at this dealership. More

Andrew Chiarelli was fantastic. We spoke on the phone before I visited the dealership and due to the distance he said he wanted to go out and touch the car prior to my coming up to make sure they actuall before I visited the dealership and due to the distance he said he wanted to go out and touch the car prior to my coming up to make sure they actually had it still and then confirmed there were no deposits from another potential buyer before I made the drive. I mentioned on the phone what I thought was a fair price and when I got there the price he offered the car at was a very reasonable counter. While my daugher and I took the car for a test drive he actually washed and detailed our car we drove to the dealership. What an unexpected extra touch. He then washed and detailed the new car while we signed all the paperwork. He made the whole process very pleasant for my daughter who the car is for and me. I would definitely recommend Andrew to everyone. Thanks Andrew. Marvin More

We've been with this dealership for over 10 years, and both leased and bought vehicles in that time period. The experience has always been positive. Though the prices seem a little high in comparison to o both leased and bought vehicles in that time period. The experience has always been positive. Though the prices seem a little high in comparison to other local dealers, no complaints with the customer service, service hours and excellent quality of work. The staff are friendly, efficient and accommodating. Love the great coffee and cookies while we wait. More

My husband and I recently bought a used Odyssey, which was the third vehicle that we have bought this year! We always dread buying new vehicles because of the "haggling" and discomforts that are so typic was the third vehicle that we have bought this year! We always dread buying new vehicles because of the "haggling" and discomforts that are so typical with the process. We were both VERY pleased with the ease of the entire process and the yummy complimentary cookies! I loved how Jennifer told us the dealership's mission statement when we arrived, and it is obvious that the sales team really believes in it! Everyone from door to door was genuinely polite and helpful, especially our salesperson Jennifer Ross. She was exceptional in that she gave us the perfect amount of info on the vehicles that we looked at, and was receptive to our questions/concerns, but ultimately, she let my husband and I decide which vehicle would work best for our family. The best part was that right from the beginning of the buying process, we were given a very accurate "ball-park figure" for our monthly payment, so we felt comfortable with proceeding. There were not any "surprises," except for good ones! For instance, without us even asking, Jennifer facilitated ordering a missing seat pad and 2 head rests to make our new vehicle complete! We also had our 18 month old son with us, who left a trail of cookie crumbs throughout the dealership and a greasy mouth print on Jennifer's cubicle's glass wall, and she was wonderful and laughed at how he aspired to entertain everyone as we did the paper work. It was truly a pleasure working with Jennifer, and all of the staff at Honda Motor Cars. More

Car shopping is not my most favorite thing to do. I made it clear from the beginning that I didn't have the time or inclination to embark in the very typical dealer runaround during the negotiation process. it clear from the beginning that I didn't have the time or inclination to embark in the very typical dealer runaround during the negotiation process. I told Rick what I was looking for in terms of monthly cost, features, and so on and he very happily provided me the service I've always wanted from a car salesperson but very rarely get. He made this leasing experience one of the very best I've had and I am very excited about the service plan and the car that he helped line me up with. I would recommend him to anyone. Thanks so much, Rick!!! And happy holidays to you and everyone else at Motorcars Honda. More

Gloria provided hassle-free service and made the buying experience very easy. We are extremely satisfied with our vehicle and the service we received. Highly recommend Gloria and Motorcars Honda. experience very easy. We are extremely satisfied with our vehicle and the service we received. Highly recommend Gloria and Motorcars Honda. More

This is the forth car I've purchased from this dealership. Andrew Chiarelli is a very good no pressure salesman. I was able to take my time to get the right car for me. I would recommend this deal dealership. Andrew Chiarelli is a very good no pressure salesman. I was able to take my time to get the right car for me. I would recommend this dealership and Andrew to all looking to buy a car. More

The experience we had at Motorscars Cleveland Heights was the best. We were given one on one attention which was really nice. Rick took the time to make sure everything was done right. We really appreciate the best. We were given one on one attention which was really nice. Rick took the time to make sure everything was done right. We really appreciated all he did to get us the best deal and into the van we now love. I would definately recommend this dealership and Rick Hammer to anyone looking for a new or used car. Thanks again Rick! More

My husband and I were looking for a used Honda, low mileage, certain attributes and of course, for the right price. We found it online and contacted the Motorcars dealership. The response was very pr mileage, certain attributes and of course, for the right price. We found it online and contacted the Motorcars dealership. The response was very prompt and friendly. Ken was honest and up front about our trade in evaluation and we were very encouraged. We live in Pittsburgh so we took a risk driving to Cleveland Heights to "maybe" buy this vehicle. We were pleasantly surprised about the level of customer service Ken provided. He was so friendly and answered all of our questions thoroughly. At all times we felt like he was being totally open about what he could do for us on price and about the vehicle itself. We spent quite a bit of time there working through the financing and also enjoyed our experience with Chuck Riley in the Financing department. We had a couple of challenges using outside financing and the fact that it was a weekend. Both Chuck and Ken worked with us, spent quite a bit of time with us and ultimately we made the decision to buy the Honda Pilot. We are very satisfed and would recommend their dealership to anyone. Thanks again! More

Went to Motorcars Honda because of their "no haggle" pricing policy. The experience was great, and Gloria was a pleasure to work with. It's not a typical hard sell dealership ... will definite haggle" pricing policy. The experience was great, and Gloria was a pleasure to work with. It's not a typical hard sell dealership ... will definitely return and recommend. More