
Honda of Cleveland Heights
Cleveland Heights, OH
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I found Rick to be extremely knowledgeable. He was a tremendous asset in helping us make a decision. His follow up was great as well. Overall, it was a pleasure working with Rick and I would recommend tremendous asset in helping us make a decision. His follow up was great as well. Overall, it was a pleasure working with Rick and I would recommend him to anyone that is looking to purchase a new vehicle. He is very approachable and personable, and was able to answer all of our questions. He's a strong asset to the team at Motorcars. More
As usual, the staff were very helpful and answered all my questions and concerns. Salesperson, Gloria, was especially helpful. Another reason I return to this dealer is the excellent service I have received questions and concerns. Salesperson, Gloria, was especially helpful. Another reason I return to this dealer is the excellent service I have received in my over 20 years of purchasing or leasing cars with Motorcars. Georgiann has always proven to be a wonderful person to deal with in Honda Service. More
Wow - Gloria Shirilla is by far the very best car dealer that I have ever worked with!!!! I have always had very good car buying experiences, but Gloria far exceeded my expectations. She combines excellenc that I have ever worked with!!!! I have always had very good car buying experiences, but Gloria far exceeded my expectations. She combines excellence in professionalism with the kindness one receives from a good friend. I walked in cold to the dealership just to test drive several different models. It was my good luck that day that a manager directed me to Gloria. She very quickly determined what I was looking for and narrowed my focus to several vehicles to consider so I wouldn't feel overwhelmed by the choices. We test drove the vehicles and had some wonderful conversations during the rides - which made it that much more fun for me! With Gloria's vast experience and innate understanding of people, she chose one car in particular for my first test drive and that was the perfect car for me! I purchased a Certified Honda with all the bells and whistles for a terrific price! I had done my homework and knew it's value thinking I'd have to haggle over the price. But it was so wonderful not to have to negotiate the price!!!!! Gloria made the entire experience so easy and fun for a change! She was extremely attentive to all my needs and went out of your way to be certain that all my questions were answered and the smallest details were handled quickly by herself and by the service department. She even sent me a wonderful pie recipe! I drove away feeling that I had made a friend. I will be telling everyone I know to buy their next car from Motorcars Honda and to be certain to ask for Gloria Shirilla because she's the very best!!!!! More
My name is Nathalie Boswell. I was having a very hard time with my Civic I shared with my daughter. It was hard for me to get in and out of and was hard to adjust the mirrors and locks. The payment was a time with my Civic I shared with my daughter. It was hard for me to get in and out of and was hard to adjust the mirrors and locks. The payment was alright but the car no longer worked. I was called by Noah Daniel, who told me he could help me get a Accord, and lower my payments. Now I have a car I love and pay less then I did on the Civic. I am very pleased. I think Noah is a good man and I wanted to write this as a thank you. More
Noah was very attentive and helpful. He was willing to meet my time constraints for completing the deal. He was also very prepared for our meeting. He went over everything very clearly with me and has s meet my time constraints for completing the deal. He was also very prepared for our meeting. He went over everything very clearly with me and has since followed up several times. I am very pleased with my transaction with Noah and Motorcars. More
I was nervous about buying my first car, but the sales staff at Motorcars Honda put me at ease. Paul was extremely friendly and even let me test drive the car by myself (several times!). I had not experie staff at Motorcars Honda put me at ease. Paul was extremely friendly and even let me test drive the car by myself (several times!). I had not experienced this at any other dealership. I also had a special circumstance, and all of the staff were very helpful in adapting to my situation. All in all, I had a wonderful experience and would highly recommend buying a car from this dealer. More
Rick was a great salesmen. I found the whole expereince to be very pleasant. Everything was done in a timely manner. I didn't feel pressured in anyway. Rick answered all my questions and made me feel ver to be very pleasant. Everything was done in a timely manner. I didn't feel pressured in anyway. Rick answered all my questions and made me feel very comfortable about the decision I was making. I love my new car! More
Gloria was great. We came up the evening before Thanksgiving after work and Gloria stayed over to help us with all our questions and to make sure that buying our certified Pre-Owned Honda was a goo Thanksgiving after work and Gloria stayed over to help us with all our questions and to make sure that buying our certified Pre-Owned Honda was a good experience. We had never seen the car in person just on the web so she allowed us to take time to look the car over and there were a few minor things that my wife wanted touched up and Gloria made sure that it was going to be taken care of. She gave us a real sense of satisfaction with buying a car from her and I would buy another one from her. More
Very friendly service. I would definitely recommend this dealership. This was the first time I ever bought a car from a dealership and they made the process very comfortable & easy. dealership. This was the first time I ever bought a car from a dealership and they made the process very comfortable & easy. More
It was great working with Rick. He took his time to make sure all of my questions were answered. Rick was sure to keep in touch with me to update me on the status of my purchase. I will be telling my frie sure all of my questions were answered. Rick was sure to keep in touch with me to update me on the status of my purchase. I will be telling my friends to go see Rick at Motorcars. More