Honda of Cleveland Heights

I came in to have my Honda Civic serviced and met Noah in the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Ci the showroom. He was personable and funny, and convinced me to take a test drive while I waited. He sold me on the upgraded features to the 2012 Civic (i.e. eco, ipod dock) and I wanted to convert the two car payments I was currently making to just one lower monthly car payment. I love the gas mileage on the Civic, so I purchased the 2012 Civic. Noah was also very accommodating in coming to my residence to pick up the 2nd vehicle I owned, and also jumping it, because it had been sitting for several months in the garage. Overall, he is a very nice young man, who patiently answers any and all questions you may have. You are lucky to have him at your company. More

Great customer service is worth every extra penny paid. I felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Mo felt respected, well-informed, fairly treated, and the process was seamless. I have been to a few other local Honda dealerships and I can say that Motorcars Honda has a very good culture of customer support. More

At first I did not believe the reviews I read about At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bou At first I did not believe the reviews I read about Motorcars and how different the car buying experience was compared to other dealers. I just bought a CRV and it was a very positive and easy experience. Noah Daniel was very professional and very helpful and attentive. Everyone at Motorcars was great! More

Simply the best experience ever for a new car purchase. Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me h Simply the best experience ever for a new car purchase. The salesman was as professional as could be. No haggle policy with great price, saved me hours of wasted time in a dealership. I will return next time. Thanks You Andrew, Your awesome Dan Haring More

Very attentive and responsive sales associate and other Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was stra Very attentive and responsive sales associate and other professionals listened to our needs, and responded quickly and accurately. Pricing was straightforward, and management initiated efforts to find us the best possible price. No pressure was applied when we declined extra options. We also got a fair price on our trade in. We love this dealership for their service, and this is the third Honda we have purchased from them. More

Was not planning to go to Motorcars as I had planned to go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I wa go to another dealer to trade in my son's car. When that fell through last minute I figured I would browse MOtorcars. Paul Spencer greeted me as I walked through the salesroom. He was gracious and friendly and patient. He got a price for my trade-in while I drove a few used CRV's. I had to go to surgery and my wife came by to test drive a few. I came back late on a Saturday afternoon and we finished the deal. It's nice not having to haggle over a price, you either like it or you don't. Paperwork was done and I drove home the new used car that evening. Painless experience. More

easy to deal and work with answered every question that easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted easy to deal and work with answered every question that was asked of him worked within my financial constraints to get me the car i wanted More

I did not know I was going to purchase a car the day I I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was I did not know I was going to purchase a car the day I did but, Noah was very relaxed and took alot of time to show me some used CRV's. He was very prompt with getting me the keys to the vehicles I was interested in and offered to either let me test them myself or come with me if I wanted. It took the better part of a day but with all the attention given to me I was able to concentrate on the aspects of each car. When I've gone to other dealers, which recently had been to 2 others, it seemed like the dealers were juggling a bunch of clients and asked me a number of times to hold on etc. So, I felt like Noah was very straight forward without trying to instantly make a sale. So far I am very happy with my purchase and would send someone to your dealership without hesitation. I feel Noah is an asset to your company and is a very intelligent young man. Good sales person when someone can make other people feel at ease without pressuring them since buying a car is a big investment and people want to feel like they made a good deceision. Also, it was very nice that since I didn't have another person to drive for me, he drove the new car to my house so I could drop off my car which made everything so much easier. I was pleased to have my new car in my own garage. Thank-you for allowing me to work with Noah on my new purchase. Sincerely, Deborah DeGrange More

I first met Ken 6-7 months ago. I came in just to gather information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him whe information. He was terrific. He took lots of time to show me cars and answer my questions even though he knew I was not ready to buy. I told him when I was ready I would be back. I cam back a few weeks ago and Ken was on a test drive but Bert took the time to help me and said Ken was still my saleman but he would be glad to answer any questions. I came back last Sat. to buy! Ken was great and et with me and my wife and was pateient as we decided what to buy. I would definately come back again! More

I had an excellent experience at Motorcars Honda. My salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted befo salesman, Andrew Chiarelli, was extremely knowledgeable about hybrids and other high-MPG cars. He listened very well, and knew what car I wanted before I knew. More importantly, although he suggested that car, he gave me the time necessary to make up my own mind. This was the 2nd Honda we have purchased from Motorcars, and intend to use the dealership (and, if possible, Andrew) in the future. More