Honda of Cleveland Heights

My interaction with Andrew Chiarelli has been very positive and enjoyable. I first met Andrew when I was car shopping 2 yrs ago and deciding what type of car to buy. He was very informative and friend positive and enjoyable. I first met Andrew when I was car shopping 2 yrs ago and deciding what type of car to buy. He was very informative and friendly. He was able to answer all my questions and after driving a Honda Civic and speaking with him on a couple of occasions, I decided that a Honda would be the right choice for me. I visited several places, but Andrew's personality and friendliness convinced me that I wanted to buy a car from him and not someone else. I found other car locations tended to be overbearing and pushy, Andrew was not and that made me feel more comfortable purchasing a car through him. My experiences with Andrew at the car dealership when I bring my car in to be serviced have also been pleasant and informative. More

The lease of my new Honda from Motorcars Honda in March was the best experience I have had with a dealer, including previous experience with this dealer. Rick Hammer was a low key and helpful salesperson was the best experience I have had with a dealer, including previous experience with this dealer. Rick Hammer was a low key and helpful salesperson in whom I developed trust. I appreciate the no nonsense pricing and trade-in estimates since I don't want to spend my time trying to figure out the best deals on the value of my old car and the cost of a new one. Having said that, I would have checked out the deal further if I had felt that there was a problem but there wasn't any reason to do this. I would recommend Motorcars, Rick Hammer and Honda without reservations. More

Suddenly entering the used car market (my former car died sooner than i expected) i was NOT thrilled about having to face the car market. i looked at cars through Craigslist but had very mixed results. Honda sooner than i expected) i was NOT thrilled about having to face the car market. i looked at cars through Craigslist but had very mixed results. Honda Motorcars is not far from my house. I went after looking at their website. Marcus made all the difference in the world! He was the perfect blend of professionalism and fun which was just what i needed. During the several visits i made to the dealership, everyone i encountered was welcoming and not intrusive. I felt comfortable and taken care of. And my transaction was not as straightforward as it was meant to be--when i went to pick up my new used car, a customer hit it in their parkinglot before Marcus could bring it around. I was given a free loaner for the week and repairs were completed so beautifully i couldn't see where the damage had been. All in all i was extremely happy with my experience there and would go back again. More

I've had several cars in my lifetime and this was the best experience I've ever had. It was painless and very impressive. They have exceeded my expectations! I have and will continue to recommend this best experience I've ever had. It was painless and very impressive. They have exceeded my expectations! I have and will continue to recommend this dealership to anyone that's looking for a car. The service department is excellent. I purchaed my prevous car from another dealer, however I had all my service done at Motorcars. That's what made me look into purchasing a car there. I will return when it's time to purchase another car. Ken is an excellent salesman! More

Motorcars Honda was great. They went to a lot of trouble to find the exact car I was looking for. They were patient and accomodated me in every way. It was a pleasure to meet the folks in the service depart to find the exact car I was looking for. They were patient and accomodated me in every way. It was a pleasure to meet the folks in the service department to know what my follow-up relationship would be. More

We were looking to buy a Honda / Fit. We had already We were looking to buy a Honda / Fit. We had already studied the market price etc. We went into the dealership with a set price in mind. First of al We were looking to buy a Honda / Fit. We had already studied the market price etc. We went into the dealership with a set price in mind. First of all Rick Hammer greeted us not in a 3 piece suit, rather in casual clothes and did not use the usual pressure talk the car sales men use. Instead he asked us what we were looking for and what we wanted in the car. Rick showed us a car, gave us the keys and told us we could drive it around the community with out him in the car. That is trust. When we came back, we had questions which he answered quickly and accurately (I checked later). When we indicted we wanted to buy the car, Rick didn't try to get us to buy this and that (extras). He mentioned them as options but then dropped it when we said we were not interested. Rather we wanted a certain item for the car and he had to check if they made one for the Fit. Rick found that they did and got it for us and had it installed. We did buy the car at our set price. The dealership was very fast and courteous in preping the car and follow ups. I had a problem with the steering wheel lock. Called them from my cell. They walked me thorough the problem. Lesson learned on my part. I would recommend new owners read the manual. It is all explained there. Love the car. PS. I get 28mpg around Cleveland Heights. (Does change your driving habits). Just got back from cross country round trip in the car from Cleveland to AZ. 39.6 mpg with the air conditioner on (SMILE). More

Andrew was very prompt in responding to my request for assistance in buying a used car. I bought my previous car from Andrew which is why I returned to him. He was very prompt and professional. He deli assistance in buying a used car. I bought my previous car from Andrew which is why I returned to him. He was very prompt and professional. He delivered my car to me at work and then took more than an hour to show me the electronic features on my 2009 Honda Pilot. I would highly recommend him. More

Just purchased my 4th car from Andrew. I trust him to guide me through the process of leasing a new car and always appreciate his input. Andrew is very patient and does not pressure you. Being a young si guide me through the process of leasing a new car and always appreciate his input. Andrew is very patient and does not pressure you. Being a young single woman makes visits to car dealerships very stressful. From the beginning I knew Andrew would keep my best interests in mind. I recommend him to all my friends and family who are in the market for a car! A+! More

she was very attentive answered all our questions got me exactly the car I wanted low milage 2008 honda civic certified. She shoowed me the car faaaaaax exactly the car I wanted low milage 2008 honda civic certified. She shoowed me the car faaaaaax More

My recent Sales experience and my past service at Motorcars Honda were excellent. I am a second time buyer and I am enjoying my new vehicle. Motorcars Honda were excellent. I am a second time buyer and I am enjoying my new vehicle. More