Honda of Cleveland Heights

Cutomer service was pleasant. Salesman, Andrew Chiarelli, was very efficient and more than welcoming. Great experience while purchasing first new car. Highly recommend Motorcars Honda. was very efficient and more than welcoming. Great experience while purchasing first new car. Highly recommend Motorcars Honda. More

We are return customers to Motorcars Honda, looking to get another Civic Hybrid. We are replacing/adding to the already 9 year old Civic Hybrid that our son is taking over.(50.3 mgp average on 3,000 mile get another Civic Hybrid. We are replacing/adding to the already 9 year old Civic Hybrid that our son is taking over.(50.3 mgp average on 3,000 mile trip to Colorado at >150,000 mi and 9 yrs old!) Motorcars offers "points" for servicing at the dealership, which created a point=dollar discount that could not be beat. We did shop around and found the other dealership's salesperson to be friendly and pleasant, but the discount from years of service at Motorcars was too good to be matched. Andrew Chiarelli, our salesperson, was friendly, willing to spend time with us, straightforward, and accomodating. He was able to beat the prie of the other dealership significantly, because of the service points accumulated, but did not try to wriggle out of them or come up with reasons they did not apply. It was a pleasure to work with him. Motorcars Honda Service personnel are also very nice and accomodating. Their hours, until 3am on weekdays, is crazy and very helpful for folks looking to drop off a car and still get to work on time! I appreciate their extended hours and the staff. Cookies help make the bill easier to take. I recommend Motorcars Honda to anyone looking to buy a Honda. More

Andrew went above and beyond for me--i originally wanted a black Accord, which he found, and then I changed my mind and wanted white. While it was not easy,he scrambled and found the white one, drove 2 hour a black Accord, which he found, and then I changed my mind and wanted white. While it was not easy,he scrambled and found the white one, drove 2 hours to another dealer and back to get it to me by the end of the promotion. He is friendly and quite knowledgeable. I will definitely refer my friends and co-workers to him! More

Rick was wonderful. He patiently explored all sales options with me and went out his way to make sure I was comfortable with all the details. When I couldn't get to the dealership (as I had no car!), h options with me and went out his way to make sure I was comfortable with all the details. When I couldn't get to the dealership (as I had no car!), he picked me up and brought me in to continue the selection process. This kind of customer service is pretty rare and I am very appreciative. More

What a wonderful experience,MotorCars now has a policy of a straight forward price,no negotiating, the sales staff no longer works on commision. This is the first time that I have not been stressed buying a a straight forward price,no negotiating, the sales staff no longer works on commision. This is the first time that I have not been stressed buying a new car. They gave me a terrific price, the only reason I was at the dealer for a long period of time was because it took me forever to find the perfect car, in which staff was very patient from the web site,sales staff,finance and the detailing staff! What a wonderful group of people. I will highly recommend them to everyone I know. More

Purchased our Honda CRV in 2007 from Andrew Chiarelli. He provides continuous service. Recentlyin 2011, I locked both sets of keys in our CRV. A phone call to Andrew and in less than an hour, he delivered a provides continuous service. Recentlyin 2011, I locked both sets of keys in our CRV. A phone call to Andrew and in less than an hour, he delivered a key to the car that opened the car and I was on my way. Andrew gives top notch service to his customers on all things related to our Honda. A phone call to Andrew gives us peace of mind and great care for our Honda CRV. Thank you Andrew. More

I am extremely pleased with the excellent service and support at Motorcars. Andrew, specifically, went out of his way to help find the right car for my needs and family. Working with my husband and I o support at Motorcars. Andrew, specifically, went out of his way to help find the right car for my needs and family. Working with my husband and I on price, Andrew was stellar with following up when we had questions and offering great ideas. Moreover, he made a special trip to my house so I could check the color before deciding. Once my car arrived, I met with Andrew at the dealership who spent over an hour walking through all the features and making sure that I was comfortable. He has since followed up via email and offered to come over or have me stop in for a tutorial. I am extremely pleased with Andrew and Motorcars and obsessed with the new VAN! Thanks! More

I've been working with Andrew for over 10 years and i am afraid to buy from any other sales person at any other dealership. Andrew just gets it on how to maintain relationships with his customers. He's not afraid to buy from any other sales person at any other dealership. Andrew just gets it on how to maintain relationships with his customers. He's not pushy, he gives his opinion when needed and knows his products well. I am in sales myself and that's how you become successful. Be truthful, honest and upfront with customers and they will keep coming back. It helps that Honda's are great cars but I can buy one anywhere and I still go back to Andrew at Motorcars. Motorcars stands behind their products and value customer satisfaction. I highly recommend Andrew and Motorcars. More

I had a great experience in purchasing my very first car ever at Motorcars with Andrew helping through the whole process. I went to a few different places and looked around for the best price and best servi ever at Motorcars with Andrew helping through the whole process. I went to a few different places and looked around for the best price and best service when purchasing my new 2012 Honda Civic. I choose Motorcars because I liked the way Andrew was not pushy and truely gave me important information that would benefit me, not guarantee a purchase.I was able to use my dad's points towards the payment of my new car which was a perk. I love my new Civic! More

Great car buying experience. Would definitely recommend to friends and family members. I don't typically like the hassle of buying a new car, but Brian made it an easy and overall pleasant experience. My n to friends and family members. I don't typically like the hassle of buying a new car, but Brian made it an easy and overall pleasant experience. My next car will definitely come from Motorcars Honda. More