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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,217 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,217 reviews

March 23, 2021

I had a very pleasant experience at this dealership. My salesman, Sophal Yan, was knowledgeable, patient, and incredibly personable, all of which are things I immensely appreciated since this was my first More

by jackson.eric64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Mar 24, 2021 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us, jackson.eric64! It is great to know that Sophal was able to provide you with a knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

March 22, 2021

This was the best experience I have had at any dealership! I contacted Wendy on a Thursday. Set up an appointment for Saturday and come in that day and a few hours later I left with a brand new ca More

by Brittney K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris-Finance, Wendy McPherson
Mar 22, 2021 -

Honda of Cleveland Heights responded

Wow, thank you, Brittney K., for such an amazing review! We cannot think of anything else that excites us more than to hear that we have made our customers happy. Wendy, Chris, and our team take customer service very seriously, and we are thrilled to know that you are satisfied with our services. Please let us know if there is anything else we can do for you.

March 22, 2021

Mark Price is very patient and funny man who takes care of his client in a timely manner. Have very good knowledge of all the cars. More

by hightot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark,Price
Mar 22, 2021 -

Honda of Cleveland Heights responded

Hightot, we are thrilled to see you had a great experience. Thank you very much for your feedback and we hope to work with you more in the future.

March 19, 2021

Honestly, Sophal was the best part of the experience because he was always willing to answer questions and wanted to make sure I was comfortable with all of the proceedings. There was a slight mix-up in More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophal Yan
Mar 19, 2021 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback, Kyle! Sophal and Charles take customer service very seriously, and I am thrilled to know that you are satisfied with their services. Please let us know if there is anything else we can do for you.

March 18, 2021

I was extremely satisfied with my visit with CEEZ at foundation Honda she was very professional and stayed on top of things! Thank you so much! More

by jessicajohnsonjj06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickle
Mar 19, 2021 -

Honda of Cleveland Heights responded

We really do appreciate your feedback, jessicajohnsonjj06! We love hearing from our customers, and thank you for choosing us for your automotive service needs. We hope that if you require automotive assistance in the future, you will not hesitate to reach out to us.

March 17, 2021

Wendy is always going over and beyond making customers feel special. Thank you so much . I love my car ! I give 10 stars Thx Wendy More

by merfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles M , Wendy McPherson
Mar 17, 2021 -

Honda of Cleveland Heights responded

We appreciate your review, merfarmer! We are glad to hear that you were pleased with the service you received from Wendy, and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new car!

March 16, 2021

We had a great experience! Will definitely look here again for our next car purchase. Will keep foundation Honda in mind for our next car purchase More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Calixto
Mar 16, 2021 -

Honda of Cleveland Heights responded

Your positive feedback means so much to our entire team, Jen! We look forward to assisting you with your future vehicle purchase.

March 13, 2021

Gloria always takes care of us. We keep coming back to Foundation Honda. It will be our 7th. Thank you Gloria for making it easy! More

by jutt8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Mar 15, 2021 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and your patronage to our dealership, Jutt8! Gloria takes customer service very seriously, and we are thrilled to know that you are satisfied with her services. Please let us know if there is anything else we can do for you.

March 11, 2021

Gloria alway goes above and beyond! This is my 5th Honda lease with Gloria! I emailed her about a new lease and she responded within minutes, She’s the best! More

by Bogaiwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Mar 11, 2021 -

Honda of Cleveland Heights responded

Bogaiwon, thank you so much for taking the time out of your day to share your experience with us! We appreciate building long-term customer relationships, and we truly value your business. We certainly look forward to serving you again down the road!

March 08, 2021

Wendy was Awesome and so helpful and patient.This dealership is extremely helpful especially in my difficult situation I am so happy and pleased with the service I received. Will be back for my next More

by Livelovelaughaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Mar 09, 2021 -

Honda of Cleveland Heights responded

Thank you for your feedback, Livelovelaughaja! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. We look forward to serving you again down the road!

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