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Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,215 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,215 reviews

October 24, 2020

Purchased third Civic Ex on 10/23/2020 sales person Wendy McPherson and General Mgr Delano Palmer went above and beyond the call to help me. More

by Jsz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delano Palmer , Wendy McPherson
Oct 25, 2020 -

Honda of Cleveland Heights responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 23, 2020

Friendly service. I had a good experience, everyone was willing to help me when I was in a time crunch and let me come back to finalize some details. Cevonti was very helpful throughout. More

by Steve Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cevonti Brown
Oct 25, 2020 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

October 19, 2020

I purchased my third Honda from Foundation, just after following up on an unexpected message from someone who sought my personal information without necessarily directly asking me, a couple weeks earlier. More

by ProfXavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Dewar, Contrell Alford
Oct 19, 2020 -

Honda of Cleveland Heights responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Congratulations on your new vehicle!

October 19, 2020

Colleen, is amazing and I was very impressed with her attentiveness and the effort and care she took in making sure I got exactly what I wanted. I purchased my vehicle on a Saturday afternoon and fir More

by Rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Scullin
Oct 20, 2020 -

Honda of Cleveland Heights responded

Thank you for recognizing your experience at Foundation Honda. It's wonderful to hear Colleen and our team was helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. Congrats on your new Honda!

October 18, 2020

I had a great experience when leasing my new Honda CRV here at Foundation Honda..Wendy was kind, professional, attentive and very knowledgeable..was able to get the car I wanted at a price I could afford. More

by Mmyers1822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Oct 18, 2020 -

Honda of Cleveland Heights responded

Thank you for your kind words and the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Congratulations on your new vehicle!

October 17, 2020

The people that work here are very friendly and really helped me get the car that I wanted at the right price. My sales rep, Wendy, was awesome! Super friendly and helpful! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Oct 17, 2020 -

Honda of Cleveland Heights responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 16, 2020

Great experience in getting a new Honda Civic. The agent was very useful in explaining the car options. The process of purchase was quick and easy. It was nice to deal with Wendy and Colleen. More

by jastania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contrell Alford, Michael Stoughton, Wendy McPherson
Oct 17, 2020 -

Honda of Cleveland Heights responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

October 16, 2020

Everyone was extremely friendly, very patient. The facility was bright and clean. The sales people were knowledgeable and made sure that I got a vehicle that worked for me. My entire experience was ex More

by jordanne.glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Peoples, Contrell Alford, Wendy McPherson
Oct 16, 2020 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

Oct 16, 2020 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

October 15, 2020

It was great to work with both Colleen and Sophal. They were patient and attentive, and we wouldn't have wanted to be with anyone else. Thank you for making it a smooth and stress-free process! More

by lstratto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen, Sophal
Oct 15, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to leave us this wonderful rating and review. We hope to have earned your business in the future. Please don't hesitate to reach out if you need any assistance!

October 14, 2020

Rich K was awesome, he made sure I understood everything I needed to know about the car. Kelsey help me make it though finances easily! More

by Gabbie
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
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