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Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,215 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,215 reviews

August 16, 2020

I had a wonderful experience I had a great time with Ms. Wendy McPherson and Mr. Contrell Alford during purchasing my car. They were patient, friendly and very professional. I li More

by AZhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contrell Alford, Wendy McPherson
Aug 16, 2020 -

Honda of Cleveland Heights responded

Thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

August 16, 2020

Wendy McPherson took excellent care of us. She helped us find the right car and answered all of our questions. Im not a fan of the car buying process in general but she made the whole experience easy. More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Aug 17, 2020 -

Honda of Cleveland Heights responded

Wow, thank you for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

August 15, 2020

Great Service! RAJ WAS GREAT!!!!! They had promised me the HRV LX basic in WHITE, but then realized they already had sold it to someone else, so they gave me the SPO More

by sarinesays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nadjusak, Raj Tulam
Aug 16, 2020 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

August 12, 2020

I had a great experience. The dealership was clean, the staff was courteous and professional. They acknowledged my presence right away. Gloria Shirilla was terrific. She got More

by g.webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Aug 12, 2020 -

Honda of Cleveland Heights responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Gloria and our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

August 09, 2020

Great customer service I enjoyed working with Gloria and Terry. They were fast and professional and patiently answered all of our questions. I would definitely recommend th More

by Nf_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Aug 10, 2020 -

Honda of Cleveland Heights responded

Wow, thank you for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

August 06, 2020

Wendy Had a great experience with Wendy and my new car. Going back to get my tint and waiting on my mats to come in so I can pick them up. More

by dysmith02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name but the finance manager that was from Texas , Wendy McPherson
Aug 06, 2020 -

Honda of Cleveland Heights responded

We really do appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you require automotive assistance in the future, you won’t hesitate to reach out to us.

August 05, 2020

Super sweet and professional, got me exactly what i was looking for in a speedy time. Even the process before the appointment was very consistent and professional. More

by anjane326
Recommend Dealer
Yes
Employees Worked With
Cierra McNickels
Aug 05, 2020 -

Honda of Cleveland Heights responded

Thank you for your review and five-star rating. We are glad to hear our team was able to deliver a five-star experience at Foundation Honda. We certainly do look forward to serving you again for any automotive needs you may have down the road.

August 01, 2020

Above and beyond Wendy McPherson made my experience at Foundation Honda pleasant and easy. She was available on short notice two days in a row (including over the week More

by AR.Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contrell Alford, Wendy McPherson
Aug 03, 2020 -

Honda of Cleveland Heights responded

Your kind words mean a lot to us, A.R. Harris! We appreciate your feedback and are happy to know that Wendy and Contrell were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs!

July 22, 2020

Top Notch Customer Service I have leased many cars over the years and Rich has been exceptional . He makes it easy and fun! I don't like to test drive, I like one color, one ma More

by sheilazullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski, Michael Stoughton
Jul 23, 2020 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and your continued patronage to our dealership! Rich takes customer service very seriously and I'm thrilled to know that you are satisfied with his services. Please let us know if there's anything else we can do for you and congratulations on another vehicle!

July 21, 2020

Great experience! I came in with a very complicated issue and Gloria patiently assisted me. She was so helpful and professional, I was able to leave with a new car tha More

by mayalugasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla, Contrell Alford
Jul 22, 2020 -

Honda of Cleveland Heights responded

Wow, thank you for such an amazing review! We can't think of anything else that excites us more than to hear that our team and Gloria have made our customer happy. We hope to have earned your business in the future. Congratulations on your vehicle!

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