Back

Honda of Cleveland Heights

Cleveland Heights, OH

4.6
3,215 Reviews
Contact Dealership

2953 Mayfield Rd

Cleveland Heights, OH

44118

Directions

By Type

Showing 3,215 reviews

July 17, 2020

Great experience, very professional, easy to work with, smooth process. I would definitely refer friends and family to go check Cierra out. Appreciate her working with me More

by mccallumvictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles
Jul 17, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to write about your experience. It's great to know that Cierra was able to provide you with a pressure-free and knowledgeable experience. Please feel free to call or stop by if there is anything else we can do to help you.

July 14, 2020

Gloria was extremely helpful. I saw a price listed on the web and she was able to get the deal done at that price. I was from Cincinnati so it was important to have everything ready to go with no surprises. More

by ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla
Jul 15, 2020 -

Honda of Cleveland Heights responded

Thank you for your kind words and five-star review of Foundation Honda! We are so happy Gloria made your experience stress-free and efficient. We hope to be able to serve you with any automotive needs you may have in the future. Congratulations on your new vehicle!

July 09, 2020

Excellent service, knowledgeable staff, convenient location. Everyone pleasant. Good selection of cars. Easy access to service and parts.Dealership is very clean. Great variety of makes available fir More

by Jay Vee Weiss
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla, Nick Nadjusak, Michael Stoughton
Jul 09, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their experience. We look forward to working with you again; be sure to visit us on Facebook!

July 07, 2020

Cierra helped me get into a car , she was amazing ! I definitely recommend going to her if you need a vehicle. 10/10 keep up the great work !! I love my new car , thanks again ! More

by Tamia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cierra McNickels
Jul 08, 2020 -

Honda of Cleveland Heights responded

Thank you, Tamia, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Cierra assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations!

July 06, 2020

Terrific experience, really good people Foundation Honda in Cleveland Heights is my new favorite Honda dealership. Thank you for such a terrific experience ... from the low-key atmosphere More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Contrell Alford, Wendy McPherson
Jul 06, 2020 -

Honda of Cleveland Heights responded

Tom, your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

July 06, 2020

Excellent customer service. The whole experience was great. Walked in and was greeted. Selected my car. Took it for a spin and walked out with a brand new car More

by Byron
Recommend Dealer
Yes
Employees Worked With
Cierra, Brittany
Jul 07, 2020 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Congrats on your new vehicle!

July 06, 2020

She Got Me Together With The Car And Insurance.It Was A Long Wait But I Was Given Water And Watching Tv While They Got My Car Detailed And My Paperwork Ready. I Loved My Foundation’s Honda Experience. More

by kourtneii001
Recommend Dealer
Yes
Employees Worked With
Cierra McNickles, Contrell Alford
Jul 07, 2020 -

Honda of Cleveland Heights responded

Thank you for writing this great review and recommendation! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Congrats on your new vehicle!

July 04, 2020

Staff was attentive and willing to be flexible The staff was so quick to answer questions and be of help. Everyone was knowledgeable and nice, especially our rep Wendy! Thank you so much for the gr More

by Becky.raspe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson, Contrell Alford, Wendy McPherson
Jul 04, 2020 -

Honda of Cleveland Heights responded

We really do appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you require automotive assistance in the future, you won’t hesitate to reach out to us. Congratulations on your new HR-V EX!

July 02, 2020

like they didn't want to sell me a car Got a good car because I knew what I wanted, staff were friendly but not eager to help or able to answer questions. Total interaction took about 5 hou More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Jul 03, 2020 -

Honda of Cleveland Heights responded

Thank you for the feedback and review of Foundation Honda! Customer satisfaction is paramount to us as we are escalating this concern to upper management. Please email us your contact information to customerexperience@4040group.com so that we can look into this further for you.

June 29, 2020

I can’t say enough about the great experience with the friendly staff. It was worth the trip across town to Foundation Honda. I did not feel pressured to buy and was able to negotiate a fair price for More

by sbodrock
Recommend Dealer
Yes
Employees Worked With
Avi Ballen and Terry Maxson
Jun 30, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Avi and Terry's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your CR-V!

...
44
...