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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,207 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,207 reviews

July 02, 2020

like they didn't want to sell me a car Got a good car because I knew what I wanted, staff were friendly but not eager to help or able to answer questions. Total interaction took about 5 hou More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Jul 03, 2020 -

Honda of Cleveland Heights responded

Thank you for the feedback and review of Foundation Honda! Customer satisfaction is paramount to us as we are escalating this concern to upper management. Please email us your contact information to customerexperience@4040group.com so that we can look into this further for you.

June 29, 2020

I can’t say enough about the great experience with the friendly staff. It was worth the trip across town to Foundation Honda. I did not feel pressured to buy and was able to negotiate a fair price for More

by sbodrock
Recommend Dealer
Yes
Employees Worked With
Avi Ballen and Terry Maxson
Jun 30, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Avi and Terry's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your CR-V!

June 28, 2020

So happy and excited with my purchase of a CR-V hybrid. Gloria Shirilla made it possible for me to have a stress free experience. Her knowledge of the vehicle allowed me to drive away knowing everything i n More

by Rick T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Shirilla, Nick Nadjusak, Contrell Alford
Jun 28, 2020 -

Honda of Cleveland Heights responded

Thank you so much for this awesome review and recommendation, Rick! We couldn't be happier to know that Gloria made such a difference in your car-buying experience. Congratulations on your new CR-V! Please do let us know if you have any further questions. We look forward to assisting you with all your future automotive needs!

June 25, 2020

Wendy was extremely professional and worked with us to acquire our new Honda 2020 HR-V. She contacted me via text, phone and email to make sure I had all updated information regarding the new car and made More

by dianastromberg
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Jun 26, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to write about your experience at Foundation Honda. It's great to know that Wendy was able to provide you with a professional and easy sales experience. Congratulations on your new HR-V and please feel free to call or stop by if there is anything else we can do to help you!

June 25, 2020

First time buyer at Foundation. Our salesperson Raj Tulam was exceptional in product knowledge and committed to customer satisfaction. I look forward to working with him again. More

by ldan1234
Recommend Dealer
Yes
Employees Worked With
Raj Tulam
Jun 25, 2020 -

Honda of Cleveland Heights responded

We appreciate your review and five-star rating! We are so happy Raj and the team at Foundation Honda could make your first time buying experience pressure-free and knowledgeable. Please remember that we're always here to assist you with any future auto needs! Congratulations on your new vehicle!

June 24, 2020

All the staff was so nice and friendly. Ceez help me find what I was looking for I’m so grateful I went to Foundation Of Honda! I would strongly recommend. More

by trayvonn.j
Recommend Dealer
Yes
Employees Worked With
Cierra Ceez McNickles
Jun 25, 2020 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that our team's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

June 23, 2020

Very good service and attention to details. We were pleased that Foundation was eagerly willing to work with us on a couple of special requests. More

by Joe Jirgal
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski, Contrell Alford
Jun 24, 2020 -

Honda of Cleveland Heights responded

Joe, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales and service experience. We hope to continue to work with you in the future for any automotive needs you may have!

June 20, 2020

Wendy was the best. She helped me by my first car. She alsomade sure everything was perfect before I drove off the lot. Thank you for a great experience. More

by Conner
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski, Wendy McPherson
Jun 20, 2020 -

Honda of Cleveland Heights responded

Conner, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Wendy's efforts have made the difference in your first car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new vehicle!

June 17, 2020

I recently purchased a new 2020 Civic Type R from Nicholas Jacksonbey sight unseen, all the way from across the country, and he made the process very easy and straight forward. He and his team gave m More

by Alex Monibi
Recommend Dealer
Yes
Employees Worked With
Nicholas Jacksonbey
Jun 17, 2020 -

Honda of Cleveland Heights responded

Alex, your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that Nicholas and our team were able to show you what we strive to deliver, even across the country. We certainly do look forward to serving you again down the road. Congrats on your new 2020 Civic Type R!

June 17, 2020

More than just a great salesperson I recently signed my fourth lease with Gloria Shirilla at Foundation Honda. Not only have I been completely delighted with the cars I have leased, I f More

by tproche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxon in finance, Gloria Shirilla
Jun 18, 2020 -

Honda of Cleveland Heights responded

Tproche, thank you for recognizing your experience at Foundation Honda and taking the time to leave us this amazing review. It's wonderful to hear Gloria and Terry were helpful during your visits. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Enjoy your new vehicle and do not hesitate to contact us with any automobile needs you may need!

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