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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,206 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,206 reviews

January 19, 2020

Easy experience Wendy McPherson is friendly, personable, knowledgeable and up front. I do not like the process of purchasing a new vehicle, but Wendy couldn’t have m More

by sherivick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Jan 20, 2020 -

Honda of Cleveland Heights responded

Thank you for writing this great review and recommendation, sherivick! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are thrilled to read about your positive experience with us. Congratulations on your new vehicle and THANK YOU for being a part of the Foundation Family!

January 18, 2020

Wendy and Nick were fantastic! They knew the products and were extremely friendly. I would love to work with them again. Thanks for everything, Wendy and Nick! More

by michaelbowen02
Recommend Dealer
Yes
Employees Worked With
Nick , Wendy McPherson
Jan 20, 2020 -

Honda of Cleveland Heights responded

Thank you so much for taking time out of your day to share your experience with everyone! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Welcome to the Foundation Family!

January 15, 2020

Excellent service with knowledgeable salesmen who worked hard to find me a car that I could love driving daily and at a very affordable price. More

by Matt Gauden
Recommend Dealer
Yes
Employees Worked With
Isaiah Bush, Joe Zingale
Jan 16, 2020 -

Honda of Cleveland Heights responded

Thank you for your business, Matt! We are thrilled to read about your recent experience at our dealership. We truly value you as a customer and welcome you to the Foundation Family! Congratulations on your new vehicle - please let us know if you need any further automotive assistance.

January 14, 2020

Unable to Contact Finance Department I traded in a Honda I had bought from this dealership when it was called Motorcars, and needed to get a refund for my the remainder of my GAP insuranc More

by ValGonz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carshawn J
Jan 14, 2020 -

Honda of Cleveland Heights responded

First, we would like to thank you for your patronage. Customer satisfaction is paramount to us and we are escalating this concern to our upper management team. Please email us your best contact information to customerexperience@4040group.com so that we can look into this further for you.

January 01, 2020

Brian Jenkins was a very helpful and pleasant salesman to deal with .not pushy like the typical car salesman. He went above and beyond to make are car buying experience a pleasure and I will recommend him to More

by sslaugh1
Recommend Dealer
Yes
Employees Worked With
Brian Jenkins, Trevor Gile, Carol Austin, Contrell Alford
Jan 02, 2020 -

Honda of Cleveland Heights responded

sslaugh1, thank you so much for your review and recommendation! We are glad to read that you were pleased with the service you received from Brian and we certainly look forward to serving you again. Congratulations on your new vehicle and welcome to the Foundation Family!

December 28, 2019

Thank you Raj for all the assistance and recommendations. You are excellent! Thank you Roberto for your advise and help. I loved the overall experience with foundation Honda dealership. More

by Mayur
Recommend Dealer
Yes
Employees Worked With
Roberto, Raj Tulam
Dec 30, 2019 -

Honda of Cleveland Heights responded

Wow! Thank you Mayor, for such an amazing review! We can't think of anything else that excites us more than to read that we have made our customers happy. We appreciate the five-star rating and recognition of Raj and Roberto. Please let us know if we can be of any future automotive assistance!

December 24, 2019

New customer service. We were in need of a reliable used car, so we decided to Foundation Honda. We were greeted by Mr. Brian Jenkins. We explained to Mr. Jenkins what type More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brian Jenkins, Contrell Alford
Dec 24, 2019 -

Honda of Cleveland Heights responded

Issac, thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Brian's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, please know that we are more than happy to lend a hand. Congratulations on your new vehicle and welcome to the Foundation Family!

December 21, 2019

Wendy was very friendly and easy to work with. She was very knowledgeable and very helpful with setting up features in our Honda Odyssey. My husband and I had to bring our 2 daughters (3 and 3 months) Wen More

by jonirupke
Recommend Dealer
Yes
Employees Worked With
Wendy Mcpherson, Contrell Alford, Wendy McPherson
Dec 23, 2019 -

Honda of Cleveland Heights responded

jonirupke, your kind words mean a lot to us! We appreciate your feedback and are happy to read that Wendy was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly look forward to assisting you with any of your future sales and service needs.

December 20, 2019

The name of the place changed, but not the service or experi Even though I was 5 months away from the end on Civic lease, the team offered me in incredible deal that was impossible to pass. The name of the deale More

by Mark Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Diaz, Contrell Alford, Wendy McPherson
Dec 23, 2019 -

Honda of Cleveland Heights responded

Mark, thank you for the recommendation and for sharing your experience with us! We couldn't be happier that you enjoyed your experience here at our dealership and that Wendy was there to provide you with such exceptional service. Thank you again, and congratulations on your new vehicle!

December 14, 2019

This Dealership is the best the way they make you feel the moment you walk in the door just AMAZING, WONDERFUL. All were Great to me More

by Darlene Jones
Recommend Dealer
Yes
Employees Worked With
The Gentleman I worked with just started, Wendy McPherson
Dec 16, 2019 -

Honda of Cleveland Heights responded

Thank you so much for being a big part of the Foundation Honda Family! We sincerely appreciate your kind words and amazing feedback. Please let us know if we can be of any future automotive assistance!

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