Back

Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,206 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

Directions

By Type

Showing 3,206 reviews

November 09, 2019

Although the signing process was rather arduous, happy with the deal we received from Rich. Have continues business with this company and have no reason to change. More

by Araff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
Nov 11, 2019 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

November 08, 2019

low key friendly dealership Low key friendly dealership that I would use again or recomend to a friend. Raj was informative without being at all pushy. Allstate represenative got More

by Scott
Recommend Dealer
Yes
Employees Worked With
Raj Tulam
Nov 08, 2019 -

Honda of Cleveland Heights responded

We appreciate your review and recommendation, Scott! We are thrilled to read that you were pleased with the service you received from Raj and we certainly do look forward to serving you again for any future automotive needs. Congratulations on your new vehicle!!

November 06, 2019

a giant cluster f**** NO communication. No follow-up or through. Nice folks at the service counters but that doesn't help the lack of accountability everywhere else. My car More

by aholden10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley B. and Sionte were very very nice.
Nov 11, 2019 -

Honda of Cleveland Heights responded

First we would like to thank you for your patronage. Customer satisfaction is paramount to us and we are escalating this concern to upper management. Please email us your contact information to customerexperience@4040group.com so that we can look into this further for you.

November 05, 2019

Happy and satisfied with my new purchase! This is my third Honda. I am satisfied with the time and attention to details that Miss McPherson and the Honda care and financing staff gave me to a More

by Don't understand?
Recommend Dealer
Yes
Employees Worked With
Vernell Ivy, Wendy McPherson
Nov 06, 2019 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Wendy's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, please know that we are more than happy to lend a hand. Congratulations on your new Honda!

November 02, 2019

My new car experience I’ve been wanting a new car for a few years. I finally settled on a Accord. Rich Klimkowski sold my brother two other cars previously and my brother More

by R.Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
Nov 02, 2019 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and for your family’s patronage to our dealership! Rich takes customer service very seriously and we are thrilled to know that you were satisfied with your experience at Foundation Honda. Please let us know if there's anything else we can do for you!

November 02, 2019

I am on my fourth Honda and I couldn’t be happier. I trust Adam Howe completely and he is incredibly helpful and knowledgeable. He really takes the time to make sure that I understand all the features o More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Adam Howe
Nov 02, 2019 -

Honda of Cleveland Heights responded

Jennie, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Adam's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand!

October 30, 2019

Honda makes it easy and quick to get a new vehicle. My paperwork was done in advance and I was out the door within 45 minutes. More

by Mgpiano
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Michael Stoughton
Oct 31, 2019 -

Honda of Cleveland Heights responded

Mgpiano, thank you for taking the time to share your experience with us and the five-star rating. We certainly do look forward to being able to serve you again down the road!

October 30, 2019

A wonderful and easy experience. I have always wanted a Honda and I am very happy with my purchase and with the people at the dealership who helped me. More

by Jackson
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Oct 31, 2019 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, Jackson! The goal of the Foundation Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs!

October 27, 2019

Great out of state experience Foundation was great in helping me sort out a good price on the Type-R that I got. They were also great in arranging the transfer and registration of More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Oct 28, 2019 -

Honda of Cleveland Heights responded

Lucy, your kind words mean a lot to us! We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs!

October 26, 2019

My second Honda Isaiah Bush made me so comfortable with my new vehicle. I wanted a new car so bad, but I did not want to feel like someone was taking advantage of me. More

by Emb226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Bush, Jeff Berlin
Oct 28, 2019 -

Honda of Cleveland Heights responded

Thank you for recognizing your experience at Foundation Honda! It's wonderful to read that Isaiah and Jeff were so helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We appreciate building long term customer relationships and we truly value your business!

...
52
...