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Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,219 Reviews
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2953 Mayfield Rd

Cleveland Heights, OH

44118

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Showing 3,219 reviews

November 16, 2019

Awesome service got me approved even when I tougth I wouldn't I love the service and the friendliness Charlie waa awesome for providing security in what to decide and making sure we was satisfied and ha More

by Denise
Recommend Dealer
Yes
Employees Worked With
Charlie Lopez
Nov 18, 2019 -

Honda of Cleveland Heights responded

Thank you for the recommendation and for sharing your experience with us! We couldn't be happier that you enjoyed your experience here at our dealership and that Charlie was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

November 13, 2019

New Honda HRV I bought a new 2019 Honda HRV with Foundation Honda. At first I wasn't sure which vehicle I was interested in, but Rich was very accommodating and pa More

by isabellep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
Nov 13, 2019 -

Honda of Cleveland Heights responded

isabellep, thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Rich's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand. Congratulations on your new Honda and thank you for your business!!

November 13, 2019

Wendy was great! I spent most of my day there and walked out with a new lease with great payments. Thanks for everything! Wendy was very helpful and easy to work wit More

by Nursepeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy McPherson
Nov 14, 2019 -

Honda of Cleveland Heights responded

Thank you for the feedback, Nursepeds! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again. Congratulations on your new car!!

November 09, 2019

Although the signing process was rather arduous, happy with the deal we received from Rich. Have continues business with this company and have no reason to change. More

by Araff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
Nov 11, 2019 -

Honda of Cleveland Heights responded

Taking the time to leave this review means a lot to us! A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs!

November 08, 2019

low key friendly dealership Low key friendly dealership that I would use again or recomend to a friend. Raj was informative without being at all pushy. Allstate represenative got More

by Scott
Recommend Dealer
Yes
Employees Worked With
Raj Tulam
Nov 08, 2019 -

Honda of Cleveland Heights responded

We appreciate your review and recommendation, Scott! We are thrilled to read that you were pleased with the service you received from Raj and we certainly do look forward to serving you again for any future automotive needs. Congratulations on your new vehicle!!

November 06, 2019

a giant cluster f**** NO communication. No follow-up or through. Nice folks at the service counters but that doesn't help the lack of accountability everywhere else. My car More

by aholden10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley B. and Sionte were very very nice.
Nov 11, 2019 -

Honda of Cleveland Heights responded

First we would like to thank you for your patronage. Customer satisfaction is paramount to us and we are escalating this concern to upper management. Please email us your contact information to customerexperience@4040group.com so that we can look into this further for you.

November 05, 2019

Happy and satisfied with my new purchase! This is my third Honda. I am satisfied with the time and attention to details that Miss McPherson and the Honda care and financing staff gave me to a More

by Don't understand?
Recommend Dealer
Yes
Employees Worked With
Vernell Ivy, Wendy McPherson
Nov 06, 2019 -

Honda of Cleveland Heights responded

Thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Wendy's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, please know that we are more than happy to lend a hand. Congratulations on your new Honda!

November 02, 2019

My new car experience I’ve been wanting a new car for a few years. I finally settled on a Accord. Rich Klimkowski sold my brother two other cars previously and my brother More

by R.Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Klimkowski
Nov 02, 2019 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and for your family’s patronage to our dealership! Rich takes customer service very seriously and we are thrilled to know that you were satisfied with your experience at Foundation Honda. Please let us know if there's anything else we can do for you!

November 02, 2019

I am on my fourth Honda and I couldn’t be happier. I trust Adam Howe completely and he is incredibly helpful and knowledgeable. He really takes the time to make sure that I understand all the features o More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Adam Howe
Nov 02, 2019 -

Honda of Cleveland Heights responded

Jennie, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Adam's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand!

October 30, 2019

Honda makes it easy and quick to get a new vehicle. My paperwork was done in advance and I was out the door within 45 minutes. More

by Mgpiano
Recommend Dealer
Yes
Employees Worked With
Joe Bencivenni, Michael Stoughton
Oct 31, 2019 -

Honda of Cleveland Heights responded

Mgpiano, thank you for taking the time to share your experience with us and the five-star rating. We certainly do look forward to being able to serve you again down the road!

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