Honda of Cleveland Heights

Wendy was thorough and excellent with respect to communucati Wendy is an excellent representative. She communicated clearly and thoroughly and answered all our questions. Dealing with Wendy was a real pleasure Wendy is an excellent representative. She communicated clearly and thoroughly and answered all our questions. Dealing with Wendy was a real pleasure I will recommend her to other More

Great Customer Service This is our fourth care from this dealership. We had the pleasure of working with both Joe and Wendy. Joe is always amazing! When he went on vacation, This is our fourth care from this dealership. We had the pleasure of working with both Joe and Wendy. Joe is always amazing! When he went on vacation, Wendy stepped in and was equally fantastic. I loved her positive attitude and willingness to help. More

New ownership Not as happy since sale of dealership. Finance office gave me paperwork that was barely legible. Car not as clean as I would have expected. Had promot Not as happy since sale of dealership. Finance office gave me paperwork that was barely legible. Car not as clean as I would have expected. Had promotion that created a lot of chaos with parking. More

Great service experience I have dealt with Foundation Honda for 30 years because of the great sales and service. This is due to such great people as Georgiann Perno and Joe B I have dealt with Foundation Honda for 30 years because of the great sales and service. This is due to such great people as Georgiann Perno and Joe Bencivenni. Keep up the good work! More

Finally, An Easy Car Shopping Experience By the time that I went to Foundation Honda, I was sick of spending time in car dealerships. I had been looking for a car for over 3 months, and I was By the time that I went to Foundation Honda, I was sick of spending time in car dealerships. I had been looking for a car for over 3 months, and I was tired. I was tired of trying to find the right car for me, for my budget, for my family, etc. I was starting to be convinced that I wouldn’t find a dealer who could help me without being pushy, let alone find a car I could live with. Enter Bob Howard. Within minutes of my arrival, he had 4 different cars that were within my budget and was walking me through the price points, the “little extras” each individual car cane with, and what was covered on a Honda Certified vehicle. He was straightforward and to the point without being pushy. When I started to look at cars that were beyond my price point, he explained the extra costs and fees to me while guiding me back to the options I could afford. During the test drive, he took the time to explain, demonstrate, and let me practice all the accessories that came with the vehicle. Within just a few hours, I had my car all ready and waiting for me. Bob helped me every step of the way. He sent me a thank you card in the mail, and a month later, he called to check on how the car and I were doing. I’m happier in my car than I ever thought I could be. Hopefully, I won’t need to replace my car again any time soon...but you can bet that when I do, I’ll be returning to Bob! More

What great employees Love the entire team, especially Bob. He was professional, throrough, persistent but not annoying. He dealt with my entire family in a loving manner. Love the entire team, especially Bob. He was professional, throrough, persistent but not annoying. He dealt with my entire family in a loving manner. I would buy from them again. More

Fantastic Gloria did a great job having the car ready when we arrived from Kent Ohio. My son is super excited about his first car. Great job. Gloria did a great job having the car ready when we arrived from Kent Ohio. My son is super excited about his first car. Great job. More

Super quick and great 100% would recommend working with Gloria. Made my car buy experience great! Was super easy to go in and buy my first car! Will be going here in the fu 100% would recommend working with Gloria. Made my car buy experience great! Was super easy to go in and buy my first car! Will be going here in the future! More

Replacement of vehicle totalled in crash Gloria Shirilla contacted me after I had given my information to the Motorcars web site. She was able to furnish a replacement car from stock immediat Gloria Shirilla contacted me after I had given my information to the Motorcars web site. She was able to furnish a replacement car from stock immediately at a better price than I had been able to find on line and was extremely helpful in negotiating all the paperwork. I came in to see her this time since my experience was so positive on the previous vehicle and this proved to be an equally excellent experience. The whole process of this transaction went amazingly well. I was able to drive home my car in one day with no hassles. More

Straight Forward Experience Jeff was very straight forward throughout the entire experience which resulted in a quick and painless purchasing experience. I would recommend Jeff t Jeff was very straight forward throughout the entire experience which resulted in a quick and painless purchasing experience. I would recommend Jeff to anyone who is looking to purchase a new vehicle. More