
Honda of Cleveland Heights
Cleveland Heights, OH
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Great and personable service This was the third dealership I visited while searching for a good family vehicle. Jonathan made it super easy to leave in the Honda Pilot, mind you I This was the third dealership I visited while searching for a good family vehicle. Jonathan made it super easy to leave in the Honda Pilot, mind you I brought two of my children in with me and nothing seemed like a hassle. The staff was very accommodating and I would highly recommend not just this dealership but also Johnathan Cedeno and Charlie Lopez to anyone looking for a vehicle. It's rare to find someone like Johnathan who is professional while also being personable, I was told he was new at the dealership but I never would have known. Give that man a raise dammnit. Charlie made it super easy as well, I appreciate being treated with such great customer service. More
Stressful experience of buying a car made easy! This was the first car I've bought from a dealership, and Jeff Berlin helped make everything easy by explaining things along the way and letting my da This was the first car I've bought from a dealership, and Jeff Berlin helped make everything easy by explaining things along the way and letting my dad and I ask any questions that we had. Everyone in the dealership was friendly and helpful. We walked in without an appointment and were seen right away, and were able to test drive right away also. We took a day to think about it and see other vehicles, and were able to make an appointment for first thing the next morning. when we came back in, sure that we wanted to go with this car, we were in and out in about an hour. More
Good experience to buy my new Honda civic in Motorcars Honda Mr. Edwin Marquez of Motorcars Honda did very good work to help me find car I need. He patiently introduced Honda cars to me, answered and explained a Mr. Edwin Marquez of Motorcars Honda did very good work to help me find car I need. He patiently introduced Honda cars to me, answered and explained all my questions about options, features of different cars, which are important to me to make final decision. With his helpful guide, I purchased a new Honda civic I like. Thank you, Mr. Edwin Marquez! More
Used car for son Walked in with no appt. Asked to see a car and was taken right to it, and was able to test drive right away. Decided on the vehicle and everyone was Walked in with no appt. Asked to see a car and was taken right to it, and was able to test drive right away. Decided on the vehicle and everyone was very prompt, from the sales, to insurance to get our policy changed and finance to get us into our new to us car. More
Thanks, Wendy! Wendy was a delight to work with on the purchase of my new Honda. She took the time to explain everything to me and I felt like she was being honest. Wendy was a delight to work with on the purchase of my new Honda. She took the time to explain everything to me and I felt like she was being honest. She was available for questions and advice even after the purchase process was completed. The rest of the staff was friendly and helpful as well. Gave 3-stars for PRICE rating only because I didn't have any other dealers to compare the price with. More
Great experience buying my new Honda I was very happy with everything about my experience buying my new car. Everybody was genuinely friendly and helpful guiding me through the process an I was very happy with everything about my experience buying my new car. Everybody was genuinely friendly and helpful guiding me through the process and I'm excited to have found a dealership where felt comfortable through buying thcar and look forward to working with in the service process as well. More
Motorcars Honda is an exemplary car dealer. Today my new Honda CRV has 20 miles on the odometer. Dealing with Bob Howard is an absolute pleasure. I will be seeing him again in 3 years. The staf Today my new Honda CRV has 20 miles on the odometer. Dealing with Bob Howard is an absolute pleasure. I will be seeing him again in 3 years. The staff is courteous and knowledgeable. This is my forth Honda as they are outstanding. The finance advisor Keaton provided quick service during the document signing, he additionally explained additional coverage in easy to understand wording. Thanks for such an enjoyable afternoon. More
Michael Lesko was great! My wife saw the car online and I had seen it at the dealership. I didn’t know she was communicating with Michael behind the scenes and made an offer. My wife saw the car online and I had seen it at the dealership. I didn’t know she was communicating with Michael behind the scenes and made an offer. Michael Lesko was professional and expedient. I appreciated his assistance and asked him to keep us in mind for another car for my daughter. More
My Honda 2109 Everyone was courteous, responsive, helpful and knowledgeable. Too easy to spend money on a new car. But I was surprised by having to pay for recommen Everyone was courteous, responsive, helpful and knowledgeable. Too easy to spend money on a new car. But I was surprised by having to pay for recommended service. Toyota included the service for no fee. Understand that they are two different programs. Nonetheless, I think I would like to cancel the service fee. It is about $21 per month or $756 for the term. I will have my car serviced every 5,000 or about 8 times. Service is about $50, which is about the same as Toyota. That is about $400. If I pay out of pocket, that saves me over $350. And I can get the oil changed at my customer who owns a car service business and get an oil change for $26. I would like to remove the service fee and save myself over $350. More
Efficient, reliable and fair Wendy was wonderful. She was trustworthy. She followed up with me consistently to keep me informed on the car that I wanted to purchase. She went a Wendy was wonderful. She was trustworthy. She followed up with me consistently to keep me informed on the car that I wanted to purchase. She went above and beyond. I truly felt like she was trying to help me rather than just selling me a car. This is so valuable in the car business.I have purchased over 10 cars in my lifetime and I have yet to run into an individual with Wendy's honesty, reliability and effciency while purchasing a car. She is a great representation for Honda Motorcars! More