Honda of Cleveland Heights

Great Sales Experience It was a pleasure working with Jeff Berlin. I ultimately chose to purchase my vehicle from Motorcars because other dealerships were very vague about p It was a pleasure working with Jeff Berlin. I ultimately chose to purchase my vehicle from Motorcars because other dealerships were very vague about pricing, but Jeff was very straight forward, efficient and he was very knowledgeable about the vehicle that I wanted to purchase. More

Great Service Had a great experience leasing a car here. Everything went smoothly and they were genuinely helpful (sales and finance). Would come back here in the f Had a great experience leasing a car here. Everything went smoothly and they were genuinely helpful (sales and finance). Would come back here in the future. More

Lack of Transparency I went to Motorcars to purchase an Odyssey and had a decent experience. Edwin was attentive at first but as the process went on, he became somewhat d I went to Motorcars to purchase an Odyssey and had a decent experience. Edwin was attentive at first but as the process went on, he became somewhat distant and inattentive. When I came to pick up the car, I was told the car was "ready" but just being cleaned. Edwin did not provide any updates during this time and it took close to 90 minutes to get the car, which was apparently ready, just needed to be cleaned. When I came home, I noticed only the front seats had been cleaned and food, wrappers, and stains were located all under the second and third row of seats. I also was told a Porter left with the extra key and I needed to come back to get that key. When I came back, it turned out there was no second key and I needed to wait 90 minutes to get a new key programmed. Again, Edwin lacked transparency during the process and I hope he takes the feedback as a learning experience. I also worked with Contrell (Finance) and Roberto (Sales) and both were very efficient and accommodating. More

Best car buying experience I’ve ever had Positive car shopping experience end to end. My sales associate was helpful, but not pushy. Everyone was super responsive and was able to work with my Positive car shopping experience end to end. My sales associate was helpful, but not pushy. Everyone was super responsive and was able to work with my difficult schedule to get it done it efficiently. Thanks! More

Great Service Everyone that I came in contact with at Motorcars Honda was extremely knowledgeable and helpful. I walked away with a brand new lease. This is my seco Everyone that I came in contact with at Motorcars Honda was extremely knowledgeable and helpful. I walked away with a brand new lease. This is my second lease with this dealership. More

2019 Honda Odyssey It was a great experience of purchasing my next family car at Motorcars. Everyone I was working with during this transaction are very professional and It was a great experience of purchasing my next family car at Motorcars. Everyone I was working with during this transaction are very professional and sincerely caring for our needs. I would like to thank Rich, Vernell, and Jeff for your time and wonderful service. Honda Odyssey 2019 is a great fit to a family of 4 like us. I will definitely recommend Motorcars to my friends who are also interested in buying new cars. More

Great service Emmanuel was amazing he made sure that I received everything I was looking for in a car. His personality was very pleasant he listened to everything I Emmanuel was amazing he made sure that I received everything I was looking for in a car. His personality was very pleasant he listened to everything I had to say . I will definitely recommend friends and family to Visit Motorcars Honda. Thanks again for everything😀 More

Fantastic sales help even if you are not buying a Honda Am a lifelong owner (40+yrs.) of another car maker and Rich Klimkowski listened to what I wanted. There was a used car in inventory and it was just wh Am a lifelong owner (40+yrs.) of another car maker and Rich Klimkowski listened to what I wanted. There was a used car in inventory and it was just what I was looking for and he led me through the process without any pressure. If I ever become disillusioned with the car company that I favor, I will be coming to Rich to get a Honda. He made the experience a pleasure and went beyond to make sure I was happy with my choice. He generated a lot of good will and excellent customer service. More

Bought a new car. So happy I bought a new car from Honda. I traded in my old car and I am paying less money each month. I was happy with my last purchase with Honda and So happy I bought a new car from Honda. I traded in my old car and I am paying less money each month. I was happy with my last purchase with Honda and I am happy with my current purchase from Honda as well. More

I'm happy that I followed my Honda salesman. Coming from another well known location due to my salesman relocating, I knew I'll be treated like royalty. My salesman, Bob Howard, always looks out Coming from another well known location due to my salesman relocating, I knew I'll be treated like royalty. My salesman, Bob Howard, always looks out for me. He took me on a tour of this glamorous dealership and I was amazed how well patrons and families are treated. From the various coffee and donut areas to the children's play area and several prestine waiting areas, I felt comfortable. It was also nice to see freshly popped popcorn, unlike at my old dealership where the popcorn machine was removed. Lastly to my surprise, I received a lower insurance rate that included renter's insurance. What a GOD send. I found a new home. I've been with one Honda dealership since 1997 and love the reliable vehicle. More