Honda of Cleveland Heights

Purchased a great car We had a very good experience at this dealership. Everyone was friendly, professional, and easy to work with. Edwin did a great job walking us through We had a very good experience at this dealership. Everyone was friendly, professional, and easy to work with. Edwin did a great job walking us through the process and making sure we were satisfied. We are very happy with the car we purchased and feel we got a great deal. More

Great experience From the moment I walked into the dealership I felt a great sense of comfort. At no time did I feel pressured to purchase a vehicle. I did feel like m From the moment I walked into the dealership I felt a great sense of comfort. At no time did I feel pressured to purchase a vehicle. I did feel like my business was valued and I was more than just a potential commission. I was treated with respect and dignity at all times. I feel like all questions and concerns were addressed honestly. The salesperson that I worked with whose name was Darryl Batistre understood that I had a tight budget and I think he did his absolute best at putting me in a beautiful, reliable vehicle without breaking the bank. I'd highly recommend this dealership to friends and family that are looking to purchase a new or previously owned vehicle. More

Good dealership Initially was not impressed as I walked in and was greeted by no one. I did make eye contact with the friendly sales manager (Claira P.) who was tucke Initially was not impressed as I walked in and was greeted by no one. I did make eye contact with the friendly sales manager (Claira P.) who was tucked away in the corner and she was able to help me buy a new car. She turned out to be super sweet and caring as well as very patient throughout the process of helping me make my decision between two different cars. The guys from management and finance were very informative and helpful as well. Overall, good experience. More

Easy and fair dealership. Very helpful, friendly and knowledgeable. Had the vehicle that met our needs with available equipment. My wife loved the light show presentation of o Very helpful, friendly and knowledgeable. Had the vehicle that met our needs with available equipment. My wife loved the light show presentation of our new vehicle. More

The dealer makes that dealership. I started going to Motorcars years ago because of Burt W.- a legendary car salesman. I continue to purchase with Motorcars because of the dealers. Ri I started going to Motorcars years ago because of Burt W.- a legendary car salesman. I continue to purchase with Motorcars because of the dealers. Rich Klimkowski is amazing- he is patient, informative, and makes sure you get the car that is best for you. His personality makes car buying as pleasant as it can be. More

Poor Customer Service, look elsewhere My Pilot service minder says A146. I want to get the repairs done and wanted some information as well. Per Honda the 4 in that code indicates its time My Pilot service minder says A146. I want to get the repairs done and wanted some information as well. Per Honda the 4 in that code indicates its time for plugs, timing belt and water pump (at min inspect water pump). I consider this major service and would like to know cost before I bring it in. The first price I get is $589.95. Ok that sounds cheap for timing belt. This person only schedules and does not seem to know very much so i ask to speak to someone. I set-up an appointment and they give me to a service writer. Either Mark or Mike answers the phone and I ask for the cost to do timing belt. I get a price of $1,689. Wow why so high? Well that includes all kind of other stuff I don't need. I ask for just the cost of service #4 per Honda and he seems to have trouble giving me that number. As I ask a few more questions the guy hangs up on me. So are the service writers at Motorcars not able to discuss service, what is needed and options without getting upset and hanging up. I tried calling back but after waiting on hold I just gave up. I'll go somewhere else that appreciates their customers. More

Seriously, a dream! This is my first purchase from Motorcars and honestly it could not have been better. My wait time was minimal, Emanuel Jones was my sales person and This is my first purchase from Motorcars and honestly it could not have been better. My wait time was minimal, Emanuel Jones was my sales person and he was very courteous and personable. He explained features of the vehicle and was open and honest the entire time. I also dealt with Contrell Alford for financing, he went above and beyond to help me and was friendly and knowledgeable throughout the process. I also revised my insurance and switched to Allstate while purchasing my vehicle. Lynn was able to get me better coverage for a lower rate for my vehicle and home. This entire experience was a dream. It was absolutely painless and the staff was amazing. I will definitely recommend this dealership and be a repeat customer when it's time to buy again. More

Excellent Experience at Motorcars Honda This was my 1st encounter with purchasing a vehicle from Motorcars Honda. Rich Klinkowski, the associate from whom I purchased my vehicle, was extrem This was my 1st encounter with purchasing a vehicle from Motorcars Honda. Rich Klinkowski, the associate from whom I purchased my vehicle, was extremely professional, courteous and knowledgeable about Honda products. This experience allowed me to see that Motorcars puts the customer first and is concerned about the "right" fit for an individual's needs. Listening to my needs regarding an automobile, he explained the equipment, safety, interior and exterior features of the HR-V. The test drive of this auto was terrific. This experience allowed me to see that Motorcars puts the customer first. I am extremely satisfied that I had the opportunity to purchase an HR-V from the Motorcars dealership...Great dealership and personnel! More

Great experience, very friendly and knowledgeable This is my second car from motorcars Honda. They have been fantastic wirh both purchases. I never once felt pressured or like I was just a sale. From This is my second car from motorcars Honda. They have been fantastic wirh both purchases. I never once felt pressured or like I was just a sale. From Emanuel who got me into a great lease or Jeff who sold me my first car or the service dept, I've had a positive experience each and every time. I highly recommend Motorcars Honda for anyone looking to buy or lease. The service is top notch More

Great staff, professional and courteous. The staff assisted me in making car buying a pleasant experience. Ms. Provagana was courteous and friendly, and knowledgeable her professionally dispo The staff assisted me in making car buying a pleasant experience. Ms. Provagana was courteous and friendly, and knowledgeable her professionally disposition made a difference. More