Back

Honda of Cleveland Heights

Cleveland Heights, OH

4.5
3,206 Reviews

2953 Mayfield Rd

Cleveland Heights, OH

44118

Directions

By Type

Showing 3,206 reviews

March 13, 2019

1 BAD APPLE DOES NOT SPOIL THE WHOLE BUNCH!!!!!.. AMY SOOKLALL IN THE SERVICE DEPT THE BEST!!!!! VERY PROFESSIONAL WENT ABOVE AND BEYOND HER REQUIREMENTS. HAD A BAD EXPERIENCE HERE A FEW MONTH AGO, AN More

by Sanata811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT-AMY SOOKLALL
Mar 14, 2019 -

Honda of Cleveland Heights responded

Sanata811, your kind words mean a lot to us! We appreciate your feedback and are happy to hear that Amy was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We certainly look forward to assisting you with any additional sales or service needs in the future.

March 06, 2019

Very knowledgeable sales person Vernell Ivy was very knowledgeable about the Honda CR-V. She gave a detailed description of all the features and took time to go through each one befo More

by HockeyFan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vernell Ivy, Contrell Alford
Mar 06, 2019 -

Honda of Cleveland Heights responded

HockeyFan, thank you for taking the time to write this fantastic review! We are so happy that Vernell was able to meet all your needs and help you pick out your new Honda CR-V. Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We certainly do look forward to serving you again down the road.

March 04, 2019

Bob Howard is our go-to guy!! We went straight to Bob Howard at Motorcars Cleveland Heights when our lease was up in February. With our previous car, we looked around a bit before More

by Avodicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nadjusak, Bob Howard, Contrell Alford
Mar 04, 2019 -

Honda of Cleveland Heights responded

Avodicka, thank you for your review and your continued loyalty to our dealership. We are so glad to hear that Bob was able to provide you with a quick and efficient car buying experience. We hope to see you again soon!

March 03, 2019

Fantastic This is my 4th car purchased at Motorcars Honda, my first was in the early 80's. Not only have I been consistently happy with the cars, I've also had More

by cathy53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lesko, Michael Stoughton
Mar 04, 2019 -

Honda of Cleveland Heights responded

Cathy, thank you for recognizing your experience at Ron Carter Ford. It's wonderful to hear that Mike was helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

March 01, 2019

It was great I never thought I would pull off the lot with a brand new vehicle but thanks to Bob and the rest of the team at Honda Motorcars I was able to get a 20 More

by Ty32690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nadjusak, Bob Howard, Michael Stoughton
Mar 01, 2019 -

Honda of Cleveland Heights responded

Ty32690, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Bob and the team's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

February 28, 2019

Great Experience; friendly staff Vernell was very friendly and helpful and really took care of us. Very easy to work with and great service! Would highly recommend to anyone looking f More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernell Ivy, Contrell Alford
Mar 01, 2019 -

Honda of Cleveland Heights responded

John, we appreciate your review and recommendation! We are glad to hear that you were pleased with the service you received from Vernell and we certainly do look forward to serving you again for your future automotive needs.

February 28, 2019

4th car I’ve bought 4 cars from Vernell and Nick over the past 4 years or so and each time it was great. Excellent, friendly customer service, extensive knowl More

by Gmaslanidis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nadjusak, Vernell Ivy, Contrell Alford
Mar 01, 2019 -

Honda of Cleveland Heights responded

Gmaslanidis, thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

February 28, 2019

Second Times A Charm Our second purchase from this dealership and we were in and out in just a couple of hours. Jeffrey was so easy to work with. The other employees were More

by Kim E Metheny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Berlin, Contrell Alford
Mar 01, 2019 -

Honda of Cleveland Heights responded

Thank you, Kim! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an friendly and knowledgeable manner. Please feel free to contact us if you have any questions on your new vehicle.

February 23, 2019

Kerry was super helpful! The leasing process was easy, and everything was set up to be convenient. Kerry was extremely knowledgeable and helpful--she answered all our questio More

by Andra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Webster, Michael Stoughton
Feb 24, 2019 -

Honda of Cleveland Heights responded

Thank you for taking the time to share with us, Andra! The goal of the Motorcars Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs!

February 22, 2019

Courteous and efficient. The dealership staff is always polite and knowledgeable about their vehicles. I've been a customer of theirs for over 20 years and will probably go ba More

by Creatine69)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Phil,and Georgiann., Vernell Ivy, Contrell Alford
Feb 23, 2019 -

Honda of Cleveland Heights responded

Thank you for the awesome feedback and your continued patronage to our dealership! I'm thrilled to know that you are satisfied with our services. Please let us know if there's anything else we can do for you.

...
65
...