
Honda of Cleveland Heights
Cleveland Heights, OH
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Smooth, and painless Vernell and Raj made it easy to come into Motorcars Honda and test drive a Hyundai. The next day, when I decided to purchase the vehicle, they made t Vernell and Raj made it easy to come into Motorcars Honda and test drive a Hyundai. The next day, when I decided to purchase the vehicle, they made the process as smooth as possible! Also, Michael in the Finance Department took the time to explain everything to me. Vernell, Raj, and Michael made sure that all of my questions were answered. Thank you! More
More than satisfied! The best way to describe Motorcars Honda is a super sales and service facility staffed with dedicated, caring professionals. I've been a Motorcars Hon The best way to describe Motorcars Honda is a super sales and service facility staffed with dedicated, caring professionals. I've been a Motorcars Honda customer for years. In the past I've leased an Odyssey and Insight. This time a CR-V. I've never been disappointed! More
110% satisfaction Vernell Ivy did the most to make my experience enjoyable.I would definitely recommend dealing with her and this company. I had no long waiting at the Vernell Ivy did the most to make my experience enjoyable.I would definitely recommend dealing with her and this company. I had no long waiting at the dealership. She had me in and out in a little over hour. I wanted a specific interior and exterior so I had to wait a couple of days bc it was the Christmas and new year holidays. She still made it happen. During my wait I had an unfortunate accident and she delivered my car to my home and drove my trade in to the dealership! Wow! She went above and beyond. Also through out the process she made sure that I understood everything ever step of the way. She made me feel that it wasn't just about the sale but as if she wanted me to get exactly what I wanted and at the best price. Great job! More
went for repairs bought a car much better this time my personal experience was one of bate and switch in 2016, but much better today, i had got a call and was promised that my nu much better this time my personal experience was one of bate and switch in 2016, but much better today, i had got a call and was promised that my numbers were hit, car note wise ,they called me in , when i got to the last doc, they sprung totally new numbers on me, substantially higher than that we orally agreed to; after my plates were already switched and my car had been rolled a way , they laughed at me . I was steaming...needless to say , i had a mind to rescind the deal on the spot..but went through with it . that was 2016... not this time McPherson was straight forward. More
Terrific Experience - As Always Motorcars Honda continues to deliver exceptional service. Rich Klimkowski facilitated the easy, convenient, successful, new car lease process - reinf Motorcars Honda continues to deliver exceptional service. Rich Klimkowski facilitated the easy, convenient, successful, new car lease process - reinforcing the value of being a long term customer. More
No-pressure sales led to a purchase Living in SEuclid and working in CleHeights, we have used Motorcars to service our Civic. Recently, my husband and I were looking for a small SUV (or Living in SEuclid and working in CleHeights, we have used Motorcars to service our Civic. Recently, my husband and I were looking for a small SUV (or so we thought). We visited in November 2018 to drive a CR-V. Thought we were convinced that we would get one. Thought about our family situation for a few weeks and revamped our idea to a third row SUV or a minivan. We drove both and ended up purchasing a used 2016 Odyssey. A much better decision for us. At no point did we feel that we were less valued as customers because we were looking at used cars from day 1. Vernell worked with us to get a great deal and make sure we had all the paperwork in order. More
Good experience Chris was great to work with on buying a new car. There was no pressure or hidden fees and he was knowledgeable. I also enjoyed meeting with Ben! Chris was great to work with on buying a new car. There was no pressure or hidden fees and he was knowledgeable. I also enjoyed meeting with Ben! More
Pretty good My salesman was raj. Very friendly and personable. He spoke to me when i first walked in. Thats a good thing. I liked his sales very knowledgeble My salesman was raj. Very friendly and personable. He spoke to me when i first walked in. Thats a good thing. I liked his sales very knowledgeble More
Great group of people I had such a good experience leasing a new car from Motorcars. Everyone was friendly and very helpful. Raju is the best! The dealership puts customer I had such a good experience leasing a new car from Motorcars. Everyone was friendly and very helpful. Raju is the best! The dealership puts customer service first. More
Pleasant experience Michael Lesko was very nice, informative and patient with all of our questions. Referred to us by multiple friends. Took a long time but I presume t Michael Lesko was very nice, informative and patient with all of our questions. Referred to us by multiple friends. Took a long time but I presume that is expected. Mark was also nice/helpful. I’ve had poor experiences in the past so this made up for those! Haven’t had the best experience with the service center but it seems they’ve made some changes. Appreciate the help. More