Honda of Danbury

I just purchased my seventh Honda Accord [six of them at Honda of Danbury]. Since my first purchase in 1986, I have never considered any alternative. The car is beautifully made, fully loaded [V6 coupe wi Honda of Danbury]. Since my first purchase in 1986, I have never considered any alternative. The car is beautifully made, fully loaded [V6 coupe with navigation] with every piece of safety and entertainment technology one can possibly want. In a nutshell, the Accord is fun to drive and totally reliable. After purchasing the 1990 model at Honda of Danbury, I have never considered another dealer, the service [Dave, Ed, Teri et al] and sales force [most recently Steve Vikaros] are a pleasure to work with. I appreciate their integrity and professionalism. More

Amazing. Simply amazing. I bought a Toyota Tacoma from Chris on Wednesday. He is the best salesman ever. I will never buy another vehicle anywhere else. Chris on Wednesday. He is the best salesman ever. I will never buy another vehicle anywhere else. More

This is the first time that I have actually worked with a "car salesman" and did not feel intimidated at all. I put that word in quotes, because Joe isn't your traditional "car salesman". He is a terrific "car salesman" and did not feel intimidated at all. I put that word in quotes, because Joe isn't your traditional "car salesman". He is a terrific honest person, who wanted to do what was right for not only me as the customer, but the dealer and the brand. I felt an immediate trust dealing with Joe from the beginning, and working with him to find the right type of car for me. He wasn't pushy, he wasn't a know it all, he wasn't condescending, he wasn't robotic. He was a human being. He knows the trials and issues that people have with dealers and dealerships. He was calming, and really helped with our decision to be the best for what we needed in a car. As I bought, and drove the car off the lot on Saturday - it is now Monday morning and I have already received a call from Joe. Not from Danbury Honda, not from some automated system, not from a solicitor. A CALL FROM JOE. CUSTOMER SERVICE AT IT'S BEST - something that is lost in the world we live in. I love Honda's. This is my 3rd Honda - and I can tell you right now that I will be using Danbury Honda and Joe as much as possible in the future. Do not look past this - I trust Joe Difabbio - and so should you. More

Wonderful experience from the moment I walked in the front doors. All of the staff was warm, friendly, caring and appreciative of my business! I've tried other dealerships and walked away disappointed front doors. All of the staff was warm, friendly, caring and appreciative of my business! I've tried other dealerships and walked away disappointed by their lack of attention to my needs. Danbury answered all my questions and accommodated all my needs and wants! More

I would definitely recommend this dealership. I cannot stress how much dreaded going to purchase a used car by myself. I am a 66 year old single woman and have not bought a car in 12 years. Tony Delena stress how much dreaded going to purchase a used car by myself. I am a 66 year old single woman and have not bought a car in 12 years. Tony Delena was incredible. He was very professional, pleasant, knowledgeable and courteous. He answered all my questions and made the whole process easy. I left very happy with my purchase and feeling confident I made the right choice. The dealership itself had a easy, low key but professional atmosphere and I look forward to taking my car there in the future for service. More

We visited Honda of Danbury three times and bought a 2013 Honda Accord. We were greeted at the door by salesman Tony DeLena and he was very pleasent and polite while he asked our needs and showed us several Honda Accord. We were greeted at the door by salesman Tony DeLena and he was very pleasent and polite while he asked our needs and showed us several models. Tony was very informative of the various models and has a solid technical understanding of the Honda vehicles. He was honest and upfront with answers to our questions and hussled around to show us vehicles in the lot and let us take a test drive in an Accord. He made the final deal a pleasent experience and didn't haggle on minor details. We chose to self-finance for personal reasons, but he helped us to apply for potential financing with the dealership. He is still working hard to coordinate to correct a minor problem with the car that the Service Dept. should have caught while preparing the car for delivery on Monday, 12/31/12. We will recommend Honda of Danbury and especially Tony DeLena to friends that may be interested with buying a Honda vehicle. More

Mark Ramey was very easy to deal with. Like any other auto shopping experience, get everything in writing so as to avoid confusion later. Overall, I would rate my experience with Mark as positive. auto shopping experience, get everything in writing so as to avoid confusion later. Overall, I would rate my experience with Mark as positive. More

I hade an excellent experience with Tony Delena. He was very friendly, knowledable and went out of his way to explain everything about the car to me. I had alot of questions and he took the time to explain very friendly, knowledable and went out of his way to explain everything about the car to me. I had alot of questions and he took the time to explain everything that i asked. He made it very pleasureable to buy my used car. I love it and i think your dealership is such a down to earth and friendly place to buy a car. Thank you Tony for all your help. i would highly recommend Tony and the dealership to family and friends. More

My family was traveling on New Year's Eve from a visit with relatives in Pittsburgh, PA to our home in NH, when our new Honda Odyssey started making a strange noise. At first we thought it was road noise with relatives in Pittsburgh, PA to our home in NH, when our new Honda Odyssey started making a strange noise. At first we thought it was road noise, but over time, we realized that we needed service or we might not make it home! With most repair shops closed on New Year's Day, we were worried about how long we'd be stuck. We were unfamiliar with the area, and our Garmin had died on the trip (talk about bad luck!), but a kind stranger directed us to Danbury Honda. We arrived 12 minutes prior to their closing time. I figured that any reasonable dealership would send us away, as it was a holiday eve. I literally ran into the dealership with little hope of help that day and with two panicking kids in the car. Scott Benz listened carefully to my story and took us right away. After they checked the car, we received a diagnosis of a failed wheel bearing. Within 90 minutes, they had made the repair and sent us on our way. They even washed the car!! I cannot tell you how thankful we were for Scott's kindness, professionalism, and concern for our family. I am certain that everyone just wanted to go home to ring in the New Year, but they took care of our needs, instead. Scott, we can't thank you and your team enough! We are so thankful to be safely home, today!!! We would recommend your service department to anyone! These folks are GEMS! More

Good morning and Happy New Year....First I didn't realize this needed to be in before midnight..at that time I was watching the Mohegan Sun slot machine eat my money although I was able to spend another New this needed to be in before midnight..at that time I was watching the Mohegan Sun slot machine eat my money although I was able to spend another New Year eve with my parents of 85 and 83 yrs of age, my husband, my sister and future brother in law....God Bless....I may add mom love the slots!!!! John Landry has been a pleasure to work with, I have to admit, having elderly parents we needed to get moving fast through the car transaction as it was like 4:30 New year eve, and John got the job done with a smile on his face. He stayed in contact with me and just overall got us into the car and out the door. Also at this time I have to say the dealership itself has been amazing and the staff has gone out of their way just to talk...and some of it was just about life..real people..thanks..to Scott in the service dept, Terry at the front desk John Gallager..and the list goes on....so yeah you guys are a okay in my book..May each one of you be blessed in the New Year...Sue Seaman More