Went to Danbury Honda to look at used a Honda Civic. I was ready to buy, but there was damage to the front. I asked if that could be fixed before I purchased. They could not give me an answer that day, but needed to 'talk to management' in the AM. I did not hear back all the next day. I called at 5pm and got hold of my sales person. He informs me that it was sold that AM (someone came in and bought as is). At no point was I given the option to buy as is (my sales person said that they couldn't let it go as is, wouldn't be right). Worse, when I asked why no one called me back at least tell me it was sold, I was told "I was too busy today". I gave up an hour of my time to look at the car. This is a terrible experience and looks like I am off to Mazda and Toyota. Exactly why I stopped buying Honda.