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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
December 31, 2022
Lali and Vanessa and the whole team made my Accord 2. 0T sport purchase easy, and the trade in process was great. Wish I new them in February when I purchased my 2022 Ridgeline from another dealership in 0T sport purchase easy, and the trade in process was great. Wish I new them in February when I purchased my 2022 Ridgeline from another dealership in the South Bay. More
by NLARG10
Employees Worked With
Sam in finance *****, Vanessa Neocelo, Andrea Noriega, Gulalie Ansari
December 31, 2022
Sales’ team and manager were optimistic and encouraging. Finance, however, was incredibly entitled and condescending throughout the final process. Finance, however, was incredibly entitled and condescending throughout the final process. More
by daniel
Employees Worked With
Jerry Gonzalez, Gulalie Ansari, Tony Rocha
Verified CustomerDecember 30, 2022
They have Great service and a Great attitude. They helped me find my dream car, at a good price that I am proud of. Thank you, Downtown Los Angeles Honda you have gained a loyal customer. They helped me find my dream car, at a good price that I am proud of. Thank you, Downtown Los Angeles Honda you have gained a loyal customer. More
by andres909ca
Employees Worked With
Phillip york, Phillip York, Jose Ramos, Tony Rocha
December 29, 2022
I will never recommend it. I'm really Disappointed. Managers are really mean with customers. I'm really Disappointed. Managers are really mean with customers. More
by Emmanuel
Employees Worked With
Adam (floor manager) and Daniel (financel manager). Really bad customer service and were really rude with me., Kyle Valles
December 29, 2022
Lack of communication. They will advise you to go home and pick up your car later but they will not inform you that’s it’s done and they will go home. It’s up to you if you They will advise you to go home and pick up your car later but they will not inform you that’s it’s done and they will go home. It’s up to you if you want to pick up your car or not. Tried them 2x and dropped off my car at 8 am and picked it up around 5 pm for just an oil change and nobody called me. Worst service ever. Going back to my previous service center eventhough it’s a bit farther. More
by mvtuasonjr
Employees Worked With
Angela
December 28, 2022
I took my car in for service and was told I needed an alignment. I paid for it the summary paper work states I should receive alignment proof with before and after data about the alignment. I called back alignment. I paid for it the summary paper work states I should receive alignment proof with before and after data about the alignment. I called back for asking for the specific paper and was told they would get back to me. They never got back to me. I called back a second time and was told the rep was not available but would give me a call back. Never received a call back. At this point, I have no proof that the alignment was ever done and I paid for the service. Very disappointing. Will not bring back my car for service at Honda of DTLA. More
by EPORTILLO651
Employees Worked With
Jackie
December 27, 2022
Love this particular dealership a lot. Steve in service, Ibby in sales and Delphine in contracts. On Dec. 24, 2022 I had a GREAT experience with all of them. Steve in service, top notch. I Steve in service, Ibby in sales and Delphine in contracts. On Dec. 24, 2022 I had a GREAT experience with all of them. Steve in service, top notch. Ibby in sales. top notch, Delphine in contracts, top notch! From start to finish with these 3, EXCELLENT, EXCELLENT, EXCELLENT! I kid you not. More
by DEBORINA2
Employees Worked With
Ibby in sales and Steven in service, 5 stars each! , Delphine Smith
