Honda of Downtown Los Angeles

Great customers service. Will recommend Jose to friends and fam. Wish final amount out the door could had been more negotiable. Will recommend Jose to friends and fam. Wish final amount out the door could had been more negotiable. More

Great service, the employees are very friendly. Everything was amazingly fast and I’m thankful for that. Everything was amazingly fast and I’m thankful for that. More

Great local place ; employees are very friendly and try to help you out the best way possible to help you out the best way possible More

I will never buy a used car from this dealership again , purchased a 2017 chevy colorado , on my way home truck started pulling back and forth , long story short , took truck to chevy for diagnosis and res purchased a 2017 chevy colorado , on my way home truck started pulling back and forth , long story short , took truck to chevy for diagnosis and results were needed transmission , warranty would not warrant a new transmission stating honda should have diagnosed it before selling , honda gave me my trade in back along with my funds , thus I will never go back for a new or used vehicle from downtown honda . More

Overall great experience. Had to wait 4+ hours after agreeing on price to actually sign the paperwork but everyone was helpful. But I will say the sales team tried some predat Had to wait 4+ hours after agreeing on price to actually sign the paperwork but everyone was helpful. But I will say the sales team tried some predatory practices to get me to overpay for my car and used patronizing language when I pushed back More

The dealership was amazing and everything was very clean and had a great vibe. I also really appreciated as soon as I walked into the lot I was greeted right away and asked if needed help. As I was looking and had a great vibe. I also really appreciated as soon as I walked into the lot I was greeted right away and asked if needed help. As I was looking to purchase my first car i was helped right away by Cesar F. More

Jerry Gonzalez in sales and Jonathan Castro in finance were a pleasure to work with. They were hospitable, kind, considerate, patient, professional, and operated in a no-pressure manner that made us feel were a pleasure to work with. They were hospitable, kind, considerate, patient, professional, and operated in a no-pressure manner that made us feel very comfortable. We would definitely purchase from them again and refer our friends and family to them as well. More

Kevin rivera was so nice He treat us with respect and do her best to help is get a car. do her best to help is get a car. More

People so great and helpful but need more experience on customer requests or issues when explained customer requests or issues when explained More

Process took more than 5 hours but was ok - a lot of waiting though. We also had to wait for the car to be washed and have some gas added……. Didn’t get the car washed because we didn’t want to wait a waiting though. We also had to wait for the car to be washed and have some gas added……. Didn’t get the car washed because we didn’t want to wait another 20 min. Got gas but it wasn’t filled - only about 1/3 of a tank. You would think if we didn’t get a car wash because of how long it took, we would have at least gotten a fill up? We spent $43k… Matt, the sales person was great - he tried to move things along and introduced the car well More