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Honda of Downtown Los Angeles

Los Angeles, CA

4.5
4,326 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,326 Reviews of Honda of Downtown Los Angeles

March 18, 2024

They were on time and answered my questions. good service. They have good customer service More

by sowilliam83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz, Andrea Noriega, Gulalie Ansari, Sonia Campos, Irene Mendez, Jonathan Castro, Darlene Cardenas, Nick Brackett, Vanessa Cosgaya, Jackie Luong
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Hello sowilliam83, Chris Diaz, Andrea Noriega, Gulalie Ansari, Sonia Campos, Irene Mendez, Jonathan Castro, Darlene Cardenas, Nick Brackett, Vanessa Cosgaya, Jackie Luong, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

March 18, 2024

I'm very satisfied with the service. Jimmy and Alfred were very professional I had to take my car 3 times I was very upset n Jimmy was very professional and handled my issue More

by justin753_832
Recommend Dealer
Yes
Employees Worked With
Jimmy, Alfred
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Hello justin753_832, Jimmy, Alfred, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

March 18, 2024

Kevin was very helpful, kind, and knowledgeable. He did not pressure me into any decisions. More

by dkramer53
Recommend Dealer
Yes
Employees Worked With
Kevin Esquivel, Miguel Gonzalez
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Hello dkramer53, Kevin Esquivel, Miguel Gonzalez. Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

March 18, 2024

Vanessa are very helpful and took care of us the whole process of our purchase. More

by EUATENCIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Neocelo
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Hello EUATENCIO, Vanessa Neocelo, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

March 17, 2024

Emmad is a professional and very pleased to do business with him. Best Honda dealership doing business with More

by rassolim
Recommend Dealer
Yes
Employees Worked With
Emmad ansari, Jonathan Hernandez
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Hello rassolim, Emmad, Jonathan Hernandez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

March 17, 2024

I leased a 2021 Honda civic from downtown Honda for my daughter a few years back. The car has been a great deal and value, very inexpensive to maintain and reliable. I went back yesterday and got a 2024 c More

by cristia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera, Jacqueline Martinez, Felipe Rubira
Mar 18, 2024 -

Honda of Downtown Los Angeles responded

Congratulations cristia, Kevin Rivera, Jacqueline Martinez, Felipe Rubira, Dylan, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

March 16, 2024

The Dealership must have been sold and there is a profound difference in the Customer experience More

by PETERMH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduard
Mar 20, 2024 -

Honda of Downtown Los Angeles responded

Hello PETERMH1, Honda DTLA would like to apologize for your recent experience here in our Service Department. We do care about your experience and would like to address it with our Team. May I please have your name and contact information the way it appears in our system and I will have our Service Director reach out to you. We look forward to speaking to you soon. Respectfully, Gladys Dealership Guest Relations Manager

March 16, 2024

I had questions for Marc. But when I came to pick my car up he wasn't available. He has yet to return my call. More

by erlis_murph
Recommend Dealer
Yes
Employees Worked With
Marc
Mar 20, 2024 -

Honda of Downtown Los Angeles responded

Hello erlis_murph, Honda of DTLA would like to apologize for Marc not returning your call. I will send your concern to our Service Management Team right away. Drive Safely! Dealership Guest Relations

March 14, 2024

Buen dealer, tiene un buen sock, pediria mas personal para hacer las cosas mas facil y no esperar tanto! Yo hice 8 horas para poder comprar un carro More

by DANIELBAMAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Arce
Mar 14, 2024 -

Honda of Downtown Los Angeles responded

Congratulations DANIELBAMAK, Joaquin Arce and Honda DTLA would like to thank you for your kind review, we greatly appreciate it. We also appreciate your feedback about more staff and your wait time, I will make sure I pass it along to management. Drive Safely! Dealership Guest Relations

March 13, 2024

Great service and made a good deal with them. We got the car that we wanted. More

by ZAMORAJG
Recommend Dealer
Yes
Employees Worked With
Luigi Daniele, Irene Mendez
Mar 14, 2024 -

Honda of Downtown Los Angeles responded

Congratulations ZAMORAJG, Irene Mendez, Luigi Daniele and Honda of DTLA would like to thank you for this wonderful review, we greatly appreciate it. Drive Safely! Dealership Guest Relations

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