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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
Verified Customer
January 14, 2022
Really appreciate, they took care of my car,answer my questions and concerns of my car, left my car in good hands, they kept in contact regarding my car, and when it was ready via text or calls!!! Thank questions and concerns of my car, left my car in good hands, they kept in contact regarding my car, and when it was ready via text or calls!!! Thank you first your hard work and dedication to all the workers in the service department!!!! More
by Maribel
Employees Worked With
Edwin Noguera
January 13, 2022
Great service and awesome deal. Best dealer in Los Angeles and great finance team they took good care of me with my new Honda Pilot will definitely go back. Angeles and great finance team they took good care of me with my new Honda Pilot will definitely go back. More
by Jaime S
Employees Worked With
Cooper, Chris Diaz, Joaquin Arce
January 13, 2022
Honestly, this was the best car buying experience I've ever had. From sales to finance, it was such a breeze & not stressful at all! My salesman Matt was so helpful, knowledgeable & made this experience o ever had. From sales to finance, it was such a breeze & not stressful at all! My salesman Matt was so helpful, knowledgeable & made this experience one of a kind. His sales manager David was so nice & approachable. These 2 guys were the best duo at this dealer & we could never thank them enough! I had came in a couple of months ago & didn't have the best experience with other people but coming back was the best decision I could have ever made because of these guys. Also, shout out to Jesse in finance! Super nice & efficient. He was the cherry on top to the end of our time here. More
by MROBERTS9
Employees Worked With
David Llamas, Jesse Martinez, Matthew Hartman
January 12, 2022
I went in for a battery replacement under warranty. Spent an hour to get verified that I bought the battery through Honda (different Honda 2 yrs ago. I didn’t have the receipt on me because I'm from out of t an hour to get verified that I bought the battery through Honda (different Honda 2 yrs ago. I didn’t have the receipt on me because I'm from out of town, but the advisor was helpful with obtaining this and communicated throughout- this was the highlight and reason for 4 stars on customer service). I was then told it would be done in 1 hour, but 15 mins later updated to 2 hours because they were out on lunch. I understood, although annoyed they initially said otherwise knowing they had their 1-hour lunch. I then saw the same issue, which I noted when I got my car back with the replaced battery. He said there may be more internal problems but I could come back for a diagnostic if it persists, or go to another mechanic. I then saw new issues while I was driving, I drove around a bit to confirm it wasn't temporary. I went to another mechanic and they said the codes weren’t reset when this Honda Service dept replaced the battery. The other mechanic shop quickly cleared the codes in a couple mins and my car has had no issues since. Glad I didn't pay for a diagnostic at Honda for something they missed. More
by AB
Employees Worked With
Mechanics
January 11, 2022
Geo Rivera was the most helpful salesman I have ever had the pleasure to work with. He was beyond professional, kind, and listened to my needs. He made the process easy and alleviated all of my stress. I the pleasure to work with. He was beyond professional, kind, and listened to my needs. He made the process easy and alleviated all of my stress. I was treated with respect. I am a customer for life. More
by RUTHDESIGNS
Employees Worked With
Allstate Rep - I can’t remember his name but his desk is next to the window. He was great! , Chris Segura, Geovanni Rivera
