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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

November 10, 2021

Fast service, appointment was a made a day before awesome to take me in take care of my service. More

by jokesxp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon
Nov 10, 2021 -

Honda of Downtown Los Angeles responded

Hello jokesxp2, Deon Jackson and Honda of Downtown Los Angeles wanted to say Thank you for the very kind words and for taking time to post this review, we truly appreciate you. Drive Safe! Gladys Dealership Customer Relations

November 10, 2021

Wonder service.. Daniel help so much and we were able to walk out with two new cars . More

by cristina6941
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez, Daniel Ruiz, Roger Zurita
Nov 10, 2021 -

Honda of Downtown Los Angeles responded

Congratulations cristina6941, Welcome to the Honda Family! Daniel Ruiz, Roger Zurita, Jesse Martinez and Honda of Downtown Los Angeles would like to thank you for choosing us and for writing this Awesome Review! We totally appreciate you. Drive Safe! Gladys Dealership Customer Relations

November 09, 2021

Ever since my husband and I purchased our vehicle we have been coming to Downtown Honda to get our car service done. And it's always a great experience. Thank you. More

by Anayeli Quiroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helmer Mejia
Nov 09, 2021 -

Honda of Downtown Los Angeles responded

Hello Anayeli Quiroz, Helmer Mejia ,Luis Fernandez and Honda of Downtown Los Angeles want to Thank You for this very kind review that you posted on our behalf, we truly appreciate. Please know that we are here to provide you with all your vehicle needs. Drive Safe! Gladys Dealership Customer Relations

November 09, 2021

Nice, but the price they told me at the first is not correct. But it’s the cheapest one than other dealerships More

by C.HSIUNG
Recommend Dealer
Yes
Employees Worked With
Katheryn gave me a wrong price!, Frida Duarte, Katheryn Vides
Nov 09, 2021 -

Honda of Downtown Los Angeles responded

Congratulations C.HSIUNG, Frida Duarte, Katheryn Vides and Honda of Downtown Los Angeles wanted to thank you for making time to share your concerns. Please be sure that we are actively handling our team member's knowledge of pricing on the vehicles. Please make sure you visit our Parts and Service Department for your vehicle service needs in the future. Drive Safe! Gladys Dealership Customer Relations

November 09, 2021

I’m pretty upset with the service dept. THEY FORGOT TO CALL ME TO PICKUP MY CAR!!! So furious 6 hours for oil change and brake fluid change?! I’m so upset!!! showed up to see what the issue was and the cr More

by Diana G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deon
Nov 09, 2021 -

Honda of Downtown Los Angeles responded

Hello Diana G. On behalf of Honda of Downtown Los Angeles, we sincerely regret this happened and have addressed your concerns with the team members involved. Thanks so much for trusting me to share your concerns with the Service Director and for giving us an opportunity in the future to show you that this is not the way we treat our customers, as you have already stated in your review. Please don't hesitate to reach out to me, if need be and allow me to assist you in the future, it will be my pleasure! Respectfully, Gladys Dealership Customer Relations

November 09, 2021

DTLA Honda has great customer service people like Daniel Araujo. DTLA Honda has great facility. More

by dvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
Nov 09, 2021 -

Honda of Downtown Los Angeles responded

Hello dvl, Daniel Araujo and Honda of Downtown Los Angeles wanted to thank you for making time to post this Awesome review, we truly appreciate it. Please know that we are here for all your vehicle service needs in the future. Drive Safe! Gladys Dealership Customer Relations

Nov 10, 2021 -

dvl responded

Thank you again for great service.

November 08, 2021

Such a beautiful dealership and well worth the drive for the quality of Honda. I was very impressed by the time and effort placed on my car contract. Anthony was knowledgeable and helpful in helping my deci More

by lucyscully
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Nov 08, 2021 -

Honda of Downtown Los Angeles responded

Congratulations lucyscully, Anthony Garcia and Honda of Downtown Los Angeles wanted to say Thank You for your kind comments in this review, we truly appreciate you. Please feel free to call us when your vehicle is need of service in the future. Drive Safe! Gladys Dealership Customer Relations

November 08, 2021

My experience was great. I came in for quick oil change and was assisted by Pedro. Very friendly and polite service advisor, keep up the good work. More

by homedodgerblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Nov 08, 2021 -

Honda of Downtown Los Angeles responded

Hello homedodgerblue, Pedro and Honda of Downtown Los Angeles wanted to say Thank You for your kind comments in this review, we truly appreciate you. Please feel free to call us when your vehicle is need of service in the future. Drive Safe! Gladys Dealership Customer Relations

November 08, 2021

excellent service, they are friendly and provide excellent information …. 100% recommended to my friends y family’s More

by IVETTEBELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Rivera, Mario Medina
Nov 08, 2021 -

Honda of Downtown Los Angeles responded

Congratulations IVETTEBELA, Geovanni Rivera, Mario Medina and Honda of Downtown Los Angeles wanted to say Thank You for your kind comments in this review, we truly appreciate you. Please feel free to call us when your vehicle is need of service in the future. Drive Safe! Gladys Dealership Customer Relations

November 08, 2021

Great service , will continue to schedule my appointment with you. Keep up tge great work. More

by bmw.1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wills
Nov 08, 2021 -

Honda of Downtown Los Angeles responded

Hello bmw.1976, Gary Wills and Honda of Downtown Los Angeles wanted to say Thank You for your kind comments in this review, we truly appreciate you. Please feel free to call us when your vehicle is need of service in the future. Drive Safe! Gladys Dealership Customer Relations

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