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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,313 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,313 Reviews of Honda of Downtown Los Angeles

September 23, 2021

Great And Friendly Service! Car was out in very reasonable time and everything done was explained to me . Thank you! More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Orellana
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello Erika, Henry Orellana and Honda of Downtown Los Angeles would like to Thank You for this wonderful review, we truly appreciate you making time to post on our behalf. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Jaun the manager was amazing and also Pedro! Excellent customer service!!! Very helpful!!! Great. T More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello Carmen, Juan Salazar, Pedro Cazarez and Honda of Downtown Los Angeles would like to Thank You for this wonderful review, we truly appreciate you for making time to post this on our behalf. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Amalia Pineda was the absolute BEST!!!!!Her customer Amalia Pineda was the absolute BEST!!!!! Her customer service skills was very professional and friendly. More

by bobsterbass778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amalia Pineda
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello bobsterbass778, Amalia Pineda and Honda of Downtown Los Angeles would like to Thank You on this wonderful review, we truly appreciate you making time to post this. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Service person was very professional and friendly. I will return for future car service when needed More

by lgail698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello lgail698, Honda of Downtown Los Angeles would like to thank you for this wonderful review, we appreciate you for making time to post this review. Please allow us to continue to assist you with your vehicle service needs in the future. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Service was good. You should offer ride back to home/0ffice like any other dealer offers. More

by MAGSEV2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person who delivered car was very respectful and courteous, I don’t remember his name., Juan Salazar
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello MAGSEV2005, Heike Guillen and Honda of Downtown Los Angeles would like to say Thank You for making time to write this wonderful review. Please know that we truly appreciate you as our customer and also your feedback regarding shuttle services, I will make sure that Upper Management hears your concerns. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Amazing staff! Amalia was so patient and addressed all of our questions and concerns! We were giving up on our search, but I’m so glad she called us and scheduled us in. This Honda place is amazing! Lots of More

by UNITEDSKATER10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Amalia Pineda
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Congratulations UNITEDSKATER10, Amalia Pineda, Mario Medina and Honda of Downtown Los Angeles wanted to say Thank You for such an Awesome, heartfelt review, we truly appreciate you making time to post. Please make sure to visit our Parts and Service Department for your vehicle service needs in the future. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

Heika always makes my visit easy and pleasant. Excellent customer service. This time Andres stepped in and was extra helpful, too. My service was done faster than expected. More

by NLCOLE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heika & Andres, Juan Salazar
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello NLCOLE26, Heike Guillen, Andres Zelaya and Honda of Downtown Los Angeles wanted to say Thank You for this Encouraging review, we truly appreciate you for making time to say such nice things regarding the service you received. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

They are very friendly and stay on top of all repairs , especially when they clean inside the front of your car when they bring it to you. More

by cleophusadair489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Report | Print
Nov 04, 2021 -

Honda of Downtown Los Angeles responded

Hello cleophusadair489, Heike Guillen and Honda of Downtown Los Angeles would like to say Thank You for this Fantastic review that you made made time to post, we truly appreciate you. Drive Safe! Gladys Dealership Customer Relations

September 23, 2021

The person who helped me was very friendly, however the team that worked on my car left a part off and didn’t properly finish the work. I drove home before I even realized it. When I came back one of the e More

by Honda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deon
Report | Print
September 22, 2021

The experience was great. Everything was explained to me what was going to happen in the maintenance. and everyone was friendly More

by JOSHUAALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Report | Print
Sep 22, 2021 -

Honda of Downtown Los Angeles responded

Hello JOSHUAALVARADO, Luis Fernandez and the Service Team here at Honda of Downtown Los Angeles would like to say Thank You for posting this wonderful review, we truly appreciate it. Please let us know if we can service any of your vehicle needs in the future. Respectfully, Gladys Dealership Customer Relations

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