Honda of Downtown Los Angeles

Had a great experience at this dealership. Very impressed with the customer service from Kesean!! Will definitely come again for my future services. Thank you Kesean! with the customer service from Kesean!! Will definitely come again for my future services. Thank you Kesean! More

Very helpful, friendly, and knowledgeable of everything they said. All of our questions were answered in the most friendliest and trustable environment. The sales man that worked with us made our time ther they said. All of our questions were answered in the most friendliest and trustable environment. The sales man that worked with us made our time there a great experience. More

Had to go back twice for an issue that was created by service department and issue was not fixed. Issue still persist and will be taken to another dealership service department and issue was not fixed. Issue still persist and will be taken to another dealership More

Kelvin is above and beyond amazing. He communicates his expert advice with clarity & compassion. This was the most positive car repair experience I've ever had. expert advice with clarity & compassion. This was the most positive car repair experience I've ever had. More

No one seemed to know what was going on. I was told many inconsistent things regarding my service, parts, and supplemental payment through insurance. My insurance revived a supplemental payment request for inconsistent things regarding my service, parts, and supplemental payment through insurance. My insurance revived a supplemental payment request for 0.00 and after paying full to retrieve my vehicle, I left the service department stressed and overwhelmed. More

Heike was exceptional and made the service experience easy. True professional. Car was serviced on time and updates were given throughout the day. Parts were ordered and provided on time. easy. True professional. Car was serviced on time and updates were given throughout the day. Parts were ordered and provided on time. More

Everything is great except it's a bit pricey. I would go back only exclusive service but not for regular or any basic services. thank you. back only exclusive service but not for regular or any basic services. thank you. More

They help me get a car real great workers glad to know i was able to find a car with Honda went the second time and got approved was able to find a car with Honda went the second time and got approved More

The service advisor is friendly and knowledgeable. I like the new location is clean and organized. I wish they have some food store inside the dealership like Starbucks or subway like some other dealership. the new location is clean and organized. I wish they have some food store inside the dealership like Starbucks or subway like some other dealership. More

Juan was great and I suggest to anyone that lives in the surrounding LA area to come be serviced at Honda DTLA. Every encounter I've had thus far has been no lag and to the point with continuous status upda surrounding LA area to come be serviced at Honda DTLA. Every encounter I've had thus far has been no lag and to the point with continuous status updates. More