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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

August 15, 2021

Received a pleasant welcome from the service entrance, attendant attended quickly, after inspection car was brought to the service area for fixing. Just waited no more than thirty minutes and my car was f More

by EDWIN_1549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 15, 2021

The attendant that took care of me was super polite and professional got me in and out in a timely matter was really satisfied when I left More

by Jose4juarez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 15, 2021

Very Good service. George Demarco and his team worked with us in finding what we were looking for in a car. Thank you Toyota of downtown la More

by VILMALOPEZ98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Demarco
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 15, 2021

The environment at the service center was not welcoming. The employees need some more training in how to handle any kind of situation that they might encounter. I would not recommend this service center at More

by FORZAX.AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Salazar
Aug 17, 2021 -

Honda of Downtown Los Angeles responded

Hello FORZAX.AM, Thanks so much for speaking with me on this morning. As I stated that on behalf of Honda of Downtown Los Angeles, I truly apologize for the Customer Service received on your last visit. You have been our customer since 2019 and are aware that this is not the kind of service we provide. I truly appreciate your feedback and look forward to servicing your vehicle in the future. Respectfully, Gladys Dealership Customer Relations Manager

August 15, 2021

Customer service is solid, good service. They took care of all my service needs and answered all my questions. I highly recommend this dealer and service department. More

by SERGIO.DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 15, 2021

Muy buen servicio y todos son muy amables y además te explican bien todo lo que hicieron en la inspección.de tu auto. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 15, 2021

Keshasn was my service writer he did an excellent job was very satisfied with him he was on top of it kept me informed he was superb More

by Trs417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keshawn , Juan Salazar
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 14, 2021

I would like to start off by saying Heike was extremely helpful with the whole process she was able to take care of all my needs and wants I say give that woman a raise thank you More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Five stars for Guillen, Heike
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 14, 2021

It was my pleasure dealing with this marvelous dealership because all the people there were so nice and helpful. Good job they are doing. Keep it up More

by FR.DIMITRIOS.SALIBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cooper Mugg, Jesse Martinez, Matthew Hartman
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

August 14, 2021

The experience was great. It took five hours but I’m glad I got approved. Thank you. I appreciated Jackie’s customer service skills. Thank you. More

by JSMITHETHIRD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Aguayo
Sep 01, 2021 -

Honda of Downtown Los Angeles responded

Hi there, Thank you for taking the time to review Honda of Downtown Los Angeles! Have a great rest of your day. Best, Quincy Mugg Internet Director Honda of Downtown Los Angeles Direct: 213-234-2144

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