Honda of Downtown Los Angeles

This was my first car buying experience, I knew exactly what I wanted and I visited other Honda dealerships in the Los Angeles area but my experience was poor to say the least, I came to Honda of Downtown what I wanted and I visited other Honda dealerships in the Los Angeles area but my experience was poor to say the least, I came to Honda of Downtown expecting a similar experience, but I was pleasantly surprised to see that the customer service was nothing like what I previously experienced. Matthew did a great job at answering every single question I had and listening to every single one of my concerns, without rushing me or pressuring me in any way, I was happy to purchase my new CR-V here and as long as the service stays the same, I will happily bring my business again. More

I went in for system recall update was not given a proof of correction certificate after service completion. Now I have to take more time out of my schedule to return and pick up. of correction certificate after service completion. Now I have to take more time out of my schedule to return and pick up. More

I had a excellent service by the employee pedroAnd I had a excellent service by the employee pedro And always go to downtown LA dealer because i like how they treat me, plus all the employees are so h I had a excellent service by the employee pedro And always go to downtown LA dealer because i like how they treat me, plus all the employees are so handsome More

Angel was amazing and so patient! He was sure to explain every single detail so I had no questions. Thank you so much. It was great. every single detail so I had no questions. Thank you so much. It was great. More

Very good customer service don’t mind coming back. Can’t wait for he’s promotions. I will be setting up another appointment soon at Honda wait for he’s promotions. I will be setting up another appointment soon at Honda More

Very Great Service by Geovanni Rivera!Really appreciate Very Great Service by Geovanni Rivera! Really appreciate his time with me yesterday! I would really recommend going to him when in need of any Vehic Very Great Service by Geovanni Rivera! Really appreciate his time with me yesterday! I would really recommend going to him when in need of any Vehicle ! More

Well customer service, employees at the front desk very friendly, Juan is very professional and he answered all my questions and he came up with solutions friendly, Juan is very professional and he answered all my questions and he came up with solutions More

The representative Was very informative, gave me options, and was accommodating. They washed my car after service without needing to ask for it. good service and was accommodating. They washed my car after service without needing to ask for it. good service More

I’m pleased with Andres and the service he provided. He was very friendly, had patience and explained everything in detail. I would definitely recommend this location. was very friendly, had patience and explained everything in detail. I would definitely recommend this location. More