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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
November 06, 2023
On the 29th of October in 2023, our vehicle purchase experience was exceptional due to the outstanding customer service provided by Andrea. Every staff member at the dealership extended remarkable assis experience was exceptional due to the outstanding customer service provided by Andrea. Every staff member at the dealership extended remarkable assistance, ensuring our purchase process was smooth and enjoyable. Andrea’s attentiveness and the dealership team’s overall dedication made our buying experience truly remarkable and stress-free. More
by Muhammad_asad786
Employees Worked With
Andrea Noriega
November 05, 2023
I just want to thank Michael ibarra and the financial manager I forgot his name I’m so sorry they were amazing provided me with the best customer service possible. Made my experience so easy and fast. Se manager I forgot his name I’m so sorry they were amazing provided me with the best customer service possible. Made my experience so easy and fast. Second time I buy a car with Michael he’s really great he gets me the perfect vehicle every time. More
by LORTEGA121
Verified CustomerEmployees Worked With
Sonia l, Chris Diaz, Michael Ibarra
November 05, 2023
Very nice experience and the people were so very respectful professional and courteous thanks Honda of LA for the hospitality and the coffee respectful professional and courteous thanks Honda of LA for the hospitality and the coffee More
by rt3947030
Employees Worked With
Jose Reyes service consultant
November 05, 2023
The sales representatives are not upfront with what they can offer, they will tell you anything to keep you at the dealership longer. I was very clear with what I wanted and only after several rounds of bac can offer, they will tell you anything to keep you at the dealership longer. I was very clear with what I wanted and only after several rounds of back and forth did they provide an offer around the range I originally asked for. They ran 4 hard inquiries on my credit when I only consented to one. I have done business with Honda dealerships since 2015 and this experience has been the worst. It was the typical sleazy car salesman experience that they will try to do and say whatever to make the sale, not considering integrity or honesty. Extremely dissatisfied and I will not return for any other purchase or car maintenance. More
by carol.tognetti
Employees Worked With
Humberto was the sales person coming back and forth with options and I believe he ran 4 hard inquiries on my credit report. , Itandewil Mendoza
November 05, 2023
Asked for Vanessa repeatedly for a quote however, every time I asked her a question she responded with another question. My original question never got answered. It is a considerable waste of time and woul time I asked her a question she responded with another question. My original question never got answered. It is a considerable waste of time and would highly not recommend her find someone else to replace her for Costco auto program. More
by Costo auto program
Employees Worked With
Vanessa Neocelo
November 03, 2023
After interacting with several different Honda dealers online and in person and getting no positive results, working with Kevin Esteban at Honda of Downtown Los Angeles went the extra mile to make my car online and in person and getting no positive results, working with Kevin Esteban at Honda of Downtown Los Angeles went the extra mile to make my car purchase easier than I expected and I am happy with the outcome, thank you Kevin. More
by hye_bred
Employees Worked With
Kevin Esteban
November 03, 2023
No nonsense buying experience. Was able to negotiate the deal on the phone before arriving. Efficient process with no surprises or hard upselling once I arrived at the dealership. Was able to negotiate the deal on the phone before arriving. Efficient process with no surprises or hard upselling once I arrived at the dealership. More
by JMTHOMAS0
Employees Worked With
Juan Ramirez
