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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,313 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,313 Reviews of Honda of Downtown Los Angeles

October 10, 2023

The service took to long to have a appointment. I have problems with my car after my visit. More

by SOLYNN2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse IsReal
Report | Print
Oct 10, 2023 -

SOLYNN2015 responded

More diversity in all departments & management is extremely needed. There are no African American Sales staff in a mostly African American neighborhood.

October 10, 2023

great quick reliable service. got my oil change in a little over one hour. This was actually quick compared to other dealers. More

by myeasinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo
Report | Print
Oct 10, 2023 -

Honda of Downtown Los Angeles responded

Hello myeasinsurance, Honda of DTLA would like to thank you for this awesome review, we greatly appreciate it. Please remember us for the future services of your vehicle. Drive Safe! Dealership Guest Relations

October 10, 2023

The best service I’ve had with is and the same in customer service all of you More

by jaimequiroz067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Mendez
Report | Print
Oct 10, 2023 -

Honda of Downtown Los Angeles responded

Hello jaimequiroz067, Honda of DTLA would like to thank you for this awesome review, we greatly appreciate it. Please remember us for the future services of your vehicle. Drive Safe! Dealership Guest Relations

October 09, 2023

Took my 2011 Honda Odyssey for service, took 4 days to get a response from the service advisor. Had to go in person and get an answer. Terrible customer service. More

by David E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos S.
Report | Print
October 09, 2023

The package came with a car wash and there were supposed to clean other areas of the vehicle. I did the oil change that’s all they did to the car. More

by nuvia_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
October 08, 2023

Thank you for helping me and makin the transaction more pleasant, I will recomend your business to friends and family More

by danjauregui2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barragan, Gulalie Ansari
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Hello danjauregui2003, Adam Barragan, Gulalie Ansari, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 08, 2023

Service was great, I'll being my car back for service for my next oil change More

by ARMONY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz, Ibneias Mendoza
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Hello ARMONY01, Chris Diaz, Ibneias Mendoza, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust un us with your vehicle needs. Drive Safe! Dealership Guest Relations

October 08, 2023

Waiting time is insanely long even with appointments, they lose your personal information and customer service sucks. Most of the employees there are rude and unhelpful. It’s close to my house that’s the More

by amandagflores96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
October 07, 2023

The dealership was great they were also very helpful and did a great job at it. More

by RYANCG2200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew , Mario Medina, Luis Avila, Dan Sandu, Cesar Flores
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations RYANCG2200, Mario Medina, Luis Avila, Dan Sandu, Cesar Flores, Mathew, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

October 07, 2023

Everyone at this dealership is very friendly, and accommodate my needs. Left with a brand new car, that I love very much. More

by SYANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ke'Sean Zachery, Brian Walker, Jonathan Castro
Report | Print
Oct 09, 2023 -

Honda of Downtown Los Angeles responded

Congratulations SYANN, Ke'Sean Zachery, Brian Walker, Jonathan Castro, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

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