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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,312 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,312 Reviews of Honda of Downtown Los Angeles

August 13, 2023

Service was horrible I wouldn’t recommend anyone. It took almost 3 hour to get my oil change done.. I literally had to go and ask for my car.. not HAPPY About it.! More

by BRENDACASTANEDA213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Vera
Report | Print
August 13, 2023

Couldn’t attend me, not organized, and had so much trouble just to get a battery for my car. I bought my car this April and my battery is already failing, talked to the parts, service, and sales perso More

by kr058783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager Steve and Alfredo from service
Report | Print
August 13, 2023

Great customer service! The service was quick and efficient. Very well recommended and the employees are so friendly More

by anameza1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and repair
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Hello anameza1084, HDTLA Team greatly appreciate your wonderful post. Please let us know if we can be helpful in your vehicle future needs. Drive Safe! Dealership Guest Relations Manager

August 13, 2023

Very friendly personnel they help you right away. No need to wait they always very attentive when customers show up they take care of them...Good personnel. More

by Rogelio Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Hello Rogelio Sandoval, HDTLA Team greatly appreciate your wonderful post. Please let us know if we can be helpful in your vehicle future needs. Drive Safe! Dealership Guest Relations Manager

August 12, 2023

Good service. Good deals. Good customer service! Vanessa was very informative and friendly with everything. More

by JHERNJ19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Neocelo, Jonathan Castro, Jorge Carpio
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Congratulations JHERNJ19, Vanessa Neocelo and The HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs in the future. Drive Safe! Dealership Guest Relations

August 12, 2023

Conveniently located near the freeway. The staff is friendly, accommodating and the facility clean. Adam Barragan is knowledgeable, kind and very patient. He makes the process of a huge More

by ADRIANAMRAZ423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Adam Barragan
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Congratulations ADRIANAMRAZ423, Adam Barragan, Mario Medina and the HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

August 12, 2023

We had a great experience overall. Our salesperson, Vanessa N., was responsive, courteous, and friendly. I did not feel hard sales pressure like at other dealers and the pricing was ve More

by FRANKRIVERA88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Neocelo, Misael Samayoa
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Congratulations FRANKRIVERA88, Vanessa Neocelo and the HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

August 12, 2023

Loved everyone, Miguel was super helpful and the vibes were very welcoming, also Aaron was very helpful More

by aasthajani11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Congratulations aasthajani11, Miguel Gonzalez and the HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

August 12, 2023

Customer service was exceptional and they made sure I was informed on what my vehicle needed. More

by ALEXISCABRERA272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delphine Smith
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Hello ALEXISCABRERA272, The HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

August 12, 2023

Jorge had an amazing customer service he was very helpful and friendly, great guide to our purchase! More

by EDWINNUNEZ505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Landaverde, Jorge Carpio
Report | Print
Aug 16, 2023 -

Honda of Downtown Los Angeles responded

Congratulations EDWINNUNEZ505, Jorge Carpio and the HDTLA Team would like to thank you for this wonderful review, we greatly appreciate it. Please reach out to us for any of your vehicle needs. Drive Safe! Dealership Guest Relations

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