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Honda of Downtown Los Angeles - Service Center

Los Angeles, CA

4.4
1,966 Reviews

1,966 Reviews of Honda of Downtown Los Angeles - Service Center

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April 23, 2024

Víctor Saucedo is amazing! ! He gets 5 stars!! He’s friendly, knowledgeable, and helpful. Made sure we knew what every button on our new 2025 Pilot was for LOL. We’ve never had More

by NUNEZIZAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 23, 2024

Jimmy Romero in the service department did a wonderful job taking care of my vehicle and for keeping me well informed in the services that downtown Honda provided for me I look forward to servicing my veh More

by JONATHANROMEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
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Apr 23, 2024 -

Honda of Downtown Los Angeles responded

Hello JONATHANROMEE4, Jimmy Romero and Team Honda DTLA would like to say thank you for your kind words, we greatly appreciate it. Drive Safely! Dealer Guest Relations

Helpful
April 21, 2024

Went in for an oil change, they took an hour an a half to return my car. After noticing my car driving funny checked that oil and it was black. Honda of Los Angeles didn't even change the oil or oil filter. More

by RODRIGUEZ_ABRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Mejia
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Helpful
April 21, 2024

Good service good customer service, didn’t have to wait long. My car running very well. Did the job for what I came for oil change. More

by jcksndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduar Brito
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Apr 22, 2024 -

Honda of Downtown Los Angeles responded

Hello jcksndee, Eduar Brito and Honda DTLA would like to thank you for making time to share this awesome review, we greatly appreciate it. Drive Safely! Dealer Guest Relations

Helpful
April 20, 2024

Terrible service, horrible, third world, excessive prices, liars, etc etc etc ect etc etc etc More

by cesarg.larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember the name
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April 17, 2024

Great dealership. Clean and well kept. The staff there is so helpful and knowledgeable. I had a great experience purchasing my vehicle. More

by JUMANA1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Downtown Los Angeles responded

Congratulations JUMANA1030, Ruben Moreno and Honda DTLA would like to thank you for posting this wonderful review, we greatly appreciate it. Please let us if yu have any questions or concerns in the future. Drive Safely! Dealer Guest Relations

Helpful
April 16, 2024

Great service department. Marc was amazing. Always kept me updated. Great experience. Will definitely come back for service More

by RRLOPEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Downtown Los Angeles responded

Hello RRLOPEZ05, Honda DTLA would like to express our gratitude and extend our sincere thanks to you for making time to post this review, we greatly appreciate it. Drive Safely! Dealership Guest Relations

Helpful
April 13, 2024

Som muy in responsable el carro me lo dejaron automático cuando lo ponía en Parkin se blokiaba solo y me estaban cobrando 200 dólares para arreglarlos som muy picaros More

by lorenavilleda23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ibarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Zurita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Carpio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nava
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 13, 2024

Economy, excelent people is very carfuly, respect cordially, and my car has a good services More

by Femadrid047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
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Apr 15, 2024 -

Honda of Downtown Los Angeles responded

Hello Femadrid047, Jimmy Romero, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

Helpful
April 13, 2024

Es muy buena atencion y rapido myy bonito el. lugar trabajadores muy preparados y amables More

by Jenniffermolina.1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Zurita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irene Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Honda of Downtown Los Angeles responded

Hola Jenniffermolina.1987, Michael Ibarra, Roger Zurita, Isaac Castillo, Irene Mendez, Luis Gomez, Jorge Carpio, Ruben Moreno, Chris Nunez, Cesar Nava, Casar Martinez, y Honda DTLA Team desea agradecerle mucho por esta increíble revisión, apreciamos enormemente sus amables palabras. Por favor, recuérdenos para sus futuras necesidades de vehículos. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario 

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