
Honda of El Cajon
El Cajon, CA

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342 Reviews of Honda of El Cajon
Unbelievable. I leased my 2004 Civic from Tipton without too many problems. When my lease was up I went to Tipton to try to lease a new Civic for more options. Not only did they try to rip us off by offer too many problems. When my lease was up I went to Tipton to try to lease a new Civic for more options. Not only did they try to rip us off by offering a $448 lease on a middle of the road Civic (i got them down to $50 above what is should have cost), they also wouldn't honor the buy back value of my previously leased car. As a matter of fact, they tried to accuse me of trying to rip them off. I ended up buying my leased civic from tipton that day because the dealer said I had the option of finding my own financing after I signed the papers. I know now that that was not true. It turns out they begged us to buy from them because wanted to tack on $1000 to the lease amount for no reason other than to pad their earnings. Their comment about finding other financing meant we were able to give them a check from a bank to buy the car for their price, and not to buy the car from Honda Financial which would have been $1000 less. I'm sure they knew we wouldn't take a better look at the lease papers because we were trying to deal with a crying baby while going through this ordeal. Don't waste your time with Tipton, their bussiness practices border on criminal. More
Once you sign the purchase contract and write your check, the salesman will forget about you. The day after I bought my car, the car didn't start and the backdoor wouldn't lock. I dropped the car off the nex the salesman will forget about you. The day after I bought my car, the car didn't start and the backdoor wouldn't lock. I dropped the car off the next day (Saturda) and called on Wednesday to ask what they checked out on the car in re: to it not starting. She said that they didn't check anything. She said they kept it over night to see if it started the next morning and it did. So they didn't check anything. I said- the car didn't start and I want everything that can prevent a car from not starting, checked out. Then she puts me on the phone with the service guy. When she told me that she doesn't know if they'll have time to look at it today, I told them both that was the reason I brought the car in on Saturday (4 days ago) was to have it checked out, not just to sit there in their garage. I have really hated dealing with all the people that I've dealt with so far that work there. Their customer service is non-existent. I've haven't heard an apology yet. More