Honda of El Cajon

I went in to purchase a car for my daughter. Everyone was very friendly and helpful. I was a little apprehensive about the purchase and the General Manager stepped in and worked very hard to make sure I was very friendly and helpful. I was a little apprehensive about the purchase and the General Manager stepped in and worked very hard to make sure I was comfortable and to make sure I got the deal that worked best for me. At the end I was very comfortable and happy with the deal he worked out for me. I felt like everyone there worked very hard to make this happen for me ans to make sure I was happy. I have actually bought three cars now through this dealership and highly reccommend them. More

My wife and I were in the market for a used car. After driving around to several dealers over a few days, I finally found the right car at Tipton Honda. The service and friendliness and family atmosphere driving around to several dealers over a few days, I finally found the right car at Tipton Honda. The service and friendliness and family atmosphere was OUTSTANDING. I felt as though my satisfaction came before the sale. I noticed that there was an issue on the paint and didn't even have to make a request. It was suggested by the sales manager that Tipton would resolve it free of charge. That is why I rated Tipton as an outstanding dealer. I will definately consider Tipton on my next car buying trip. More

I came in to check out a 2010 Honda fit that I saw from their website. From th get go the helped me out with the model I wasted.The two sales men were helpful,knowledgeable and were not pushing me on the s their website. From th get go the helped me out with the model I wasted.The two sales men were helpful,knowledgeable and were not pushing me on the sale.they were patient and answered all my questions. More

I went in for an oil change and the service advisor was so rude I left before getting my oil change. At this dealer the service advisor comes first and then the customer. I have been to this dealer befor so rude I left before getting my oil change. At this dealer the service advisor comes first and then the customer. I have been to this dealer before and had no problems, but after this visit I will NEVER go back. After reading some of the other reviews it appears that I am not alone receiving poor and rude customer service. There are many other dealers that ALWAYS provide outstanding customer service. More

Great service!! These people know how to treat a customer. The service manager is very easy to work with. I will keep going to this dealer to service and purchase my Honda vehicles. Mark Payne he customer. The service manager is very easy to work with. I will keep going to this dealer to service and purchase my Honda vehicles. Mark Payne helped us get out of warranty work done at no cost! More

Horrible customer service. I had to fight with everyone in the store to get my car fixed, even if it was under warranty.They will treat you like crap. DON"T GO TO TIPTON HONDA! I got a used 2007 Honda Fit in the store to get my car fixed, even if it was under warranty.They will treat you like crap. DON"T GO TO TIPTON HONDA! I got a used 2007 Honda Fit from them. I looked at the carfax review and the car was bought at auction, meaning it was either a rental or a repo car. First off, we were paying cash, and we wanted to see if we could get an extended warranty, they would not have it. Also we wanted an extra key made, they were going to charge over $100 for a new key. THey were incredibly rude, but the car was in good condition and had very little mileage, so we went ahead. Well the next day i find out that the cigarrete lighter didn't work, and the overhead light wasn't working either. Well yesterday i was driving to work and noticed that the ceiling light was hanging by it's cord. So I took off early came to dealership, and waited for TWO hours to find out that the previous owner tampered with the wiring and the lights and that it was not covered under warranty. I was not going to pay for something that I didn't do, so they decided to fix the car but I would either have to leave the car over night or come back the next day. Couldn't do that because I have to work. SO i asked to talk to a manager. 15 minutes later they told me they fixed my car. Great! But know i want to know if the previous owner tampered with anything else, so i wanted all the fluids drained and flushed. They would not have that. In fact I had to talk to three different sales managers, and the head manager, and just ended up getting yelled at, accused of destorying my own car, and threated to be thrown out of the lot. THe guy also yelled at my father over the phone and hung up on him. Please, read all the reviews. I did and just pushed them off to the side. Don't do what I did. Don't go to Tipton. More

We took our Accord in for an inspection service and oil change. Even though our inspection sheet listed that everything was fine with the car, we had two high-beam headlight bulbs that were burned out. We change. Even though our inspection sheet listed that everything was fine with the car, we had two high-beam headlight bulbs that were burned out. We weren't given a reason as to why the technician didn't catch the two burned out bulbs during the inspection. What else did they miss? One day after having the inspection, our radiator suddenly started spewing coolant. We took the car BACK to Tipton and was told we had a crack in the radiator. Very odd that this happened immediately after service. I have absolutely no trust in their service department and would not recommend them at all. More