
Honda of Fife
Fife, WA

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Everyone was great, as always! I have been coming to this dealership for a while but mostly for servicing. This time it was to purchase a new vehicle. Everyone was awesome! I did so I have been coming to this dealership for a while but mostly for servicing. This time it was to purchase a new vehicle. Everyone was awesome! I did some of the legwork online and the people I chatted with were very professional and thorough. When I arrived Michael helped me and I must say, he is outstanding! He explained everything and was always professional. Randy was nice to work with in Finance and also very thorough. When I left with my new car I felt like I was leaving friends behind especially with Michael. Thank you, Honda of Fife!! More
"You get what you pay for"--ain't necessarily so great service--but price of one 2004 Odyssey ignition coil was over the top. On line part is under $30, your charge for the part was $249.95; that great service--but price of one 2004 Odyssey ignition coil was over the top. On line part is under $30, your charge for the part was $249.95; that is an 900% markup. I know the on-line part is not a Honda part;but 9 times the on-line price --what am I missing? Jeff Parks was a big help to try and explain my issue; but he did not convince me that Honda parts 9 times are better than generic. I certainly give him kudos for his efforts; but I think Honda Corporation needs to do so part price adjusting to keep the customer happy and wanting to return. I would of hated to have to buy 6 of them=$499 just for parts. A second part cost issue is with spark plugs. Nkg platinum plugs on-line cost about $9. Honda cost is just under $70. Here again how can a 777% mark-up charge from generic plugs be acceptable to the consumer? How can you justify such a difference in prices. I would hope Honda Corporation would make a price adjustment to benefit the customers pocket- book and keep them coming back again, and again. I am well aware of The often used phrase; "You get what you pay for"; however, that is not always true. I smell a rip off by Honda Corporation thinking that their Honda parts are that much better than other parts made in America. C Ogden More
Consistently awesome After a very disappointing experience at another area Honda service department in 2015 we ventured to Honda of Fife service department. Jeff was our After a very disappointing experience at another area Honda service department in 2015 we ventured to Honda of Fife service department. Jeff was our advisor at that initial visit and was great, we knew our 2002 Odyssey would be taken care of with honesty and integrity until it was replaced. This most recent visit was to service all three of our Honda vehicles ('15 CRV, '18 CRV, '18 Civic) for routine maintenance and oil changes, and this time Dani and Kamryn were our advisors. ALL of these advisors go out of their way to work as a team putting the customer first, and keep us informed on when our vehicles will be ready. Dani was able to arrange a loaner that morning as our '15 was due for a maintenance we weren't planning on. Honda of Fife's service center is outstanding and I am thankful a horrible experience elsewhere moved us here. Not only did we find a competent, friendly and honest service department (that is open 7 days a week!) but the decision to purchase our current vehicles from Honda of Fife knowing our "kids" would have the same excellent service for their vehicles. More
Changing my battery They did a very good job at checking my battery and replacing it with a new one. Also not charging for the disposal of the battery as well. They did a very good job at checking my battery and replacing it with a new one. Also not charging for the disposal of the battery as well. More
Battery Trouble solved I was a walk-in customer with battery trouble and they checked everything, installed a new battery and even gave me a discount, and got me in and out I was a walk-in customer with battery trouble and they checked everything, installed a new battery and even gave me a discount, and got me in and out within the hour. Thank you. More
Fantastic Had basic oil change service while test driving new Honda CRV (loved it). Jin was an excellent, informative salesman. Dani took good care of the ser Had basic oil change service while test driving new Honda CRV (loved it). Jin was an excellent, informative salesman. Dani took good care of the service. Had to bring the car back with a problem. Dani took immediate care of the car which was resolved in a few minutes. More
Service for new car I just purchased I have had my 2009 Honda Odyssey serviced at Honda of Fife for the past 2-3 years and have so pleased with their service department that when I decide I have had my 2009 Honda Odyssey serviced at Honda of Fife for the past 2-3 years and have so pleased with their service department that when I decided to purchase a new Honda I purchased that vehicle from Honda of Fife sales. I have dealt with Jeff Parks in that service department and have always found him to be knowledgeable, pleasant and very competent. This visit to have protective coating applied to my new vehicle was, as always, no exception. Because this particular service takes a few hours, I was given a loaner car, while this service was being done. More
Good job There service is good and professional. They dont try to sell or charge you for unnecessary service and items. Over all I recommend them. All they There service is good and professional. They dont try to sell or charge you for unnecessary service and items. Over all I recommend them. All they can improve, is thier car wash system. However this is an optional choice for the customer still it needs to be improved. More
5 star service Just had the 60,000 mile service. They said it would take 2 hours and actually had it done in an hour and a half! Nice loaner cars too! Just had the 60,000 mile service. They said it would take 2 hours and actually had it done in an hour and a half! Nice loaner cars too! More
200000 Mile Service Had about everything that s needed for a 200000 mile service. Costed a lot but, know I'm having quality service done I've had my car serviced here for Had about everything that s needed for a 200000 mile service. Costed a lot but, know I'm having quality service done I've had my car serviced here for the pass 11 years and have had no problems with repair work done at Fife Honda. An will always trust them! More