Honda of Fort Myers

I appreciated John Strickland’s easy, non-pushy approach. He was very responsive to requests and knowledgeable of the vehicle we ended up purchasing. He was very responsive to requests and knowledgeable of the vehicle we ended up purchasing. More

Friendly. professional staff, easy to work with, always keep us in touch, cars very clean. professional staff, easy to work with, always keep us in touch, cars very clean. More

Very pleasant experience, friendly knowledgeable staff, excellent customer service, our salespeople very knowledgeable, especially our salesman Benjamin was very helpful excellent customer service, our salespeople very knowledgeable, especially our salesman Benjamin was very helpful More

The common thread throughout these concerns is integrity. We specifically chose Honda because of the trust associated with the Honda brand and because we wanted genuine Honda products and services. We reques We specifically chose Honda because of the trust associated with the Honda brand and because we wanted genuine Honda products and services. We requested Honda promotional financing through Honda Financial Services and specifically requested HondaCare coverage because we wanted products backed directly by Honda, not third-party companies. During the finance process, the Finance Manager stated that he would rerun the interest rate the following morning to reflect our credit qualifications, as we did not care which qualifying financing term was used. He assured us that he was “a man of his word,” and we trusted him to honor our request to obtain financing specifically through Honda Financial Services. Instead, we found ourselves in a situation where the financing did not reflect the promotional program we specifically requested and where documentation and verbal representations regarding HondaCare appeared inconsistent with the contract ultimately provided. We specifically requested the genuine HondaCare warranty and were assured by the Finance Manager that this was the product we were purchasing. A few days later, he even printed documentation showing that we had HondaCare coverage. However, after contacting both the dealership’s Director of Finance and Honda Corporate, we were informed that the warranty had not been submitted through HondaCare and instead appeared to be a third-party warranty plan. I possess documentation printed by the dealership showing HondaCare coverage, as well as the contract for the third-party warranty product. This has created the appearance in my opinion, of a bait-and-switch feel and has significantly undermined our confidence in the transaction. The financial impact is important, but the greater issue is trust and integrity. Customers should be able to rely on the representations made during the sales and finance process and have confidence that the products they specifically request are the genuine Honda products they ultimately receive. When that trust is broken, it raises concerns about transparency, accountability, and integrity. It is particularly disappointing to learn that, although the dealership operates under the Honda name and brand, the products ultimately provided may not have been the genuine Honda products that we specifically requested. When a manager says he a “man of his word” and for us not to worry, we imagine that would be properly rectified. As consumers, we reasonably expected that a Honda dealership would prioritize Honda Financial Services and HondaCare when those products were specifically requested. Instead, we found ourselves navigating third-party products that were inconsistent with our stated preferences and understanding of the transaction. This experience has left us questioning whether our requests for genuine Honda-backed products were given appropriate consideration and whether the transaction was handled in a manner consistent with the integrity, transparency, and customer trust associated with the Honda brand. We are asking Honda to review this matter not only to determine whether corrections can still be made, but also to ensure that the standards of honesty, integrity, and customer trust associated with the Honda brand are being upheld the to fullest intent of Honda brand. More

Everything was amazing, quick and easy to manage! Buying my first car was really daunting but honda fort myers made it a great experience! Buying my first car was really daunting but honda fort myers made it a great experience! More

Highly recommend Yaritza Dieguez. She is very knowledgable, patient and very easy to work with. She is very knowledgable, patient and very easy to work with. More

Yaritza was great. I’m loving my new car and will be buying here only from now on. I’m loving my new car and will be buying here only from now on. More

My salesperson was very friendly and helpful. She took her time to go over my options over the phone and after looking at a couple of them I went in person and test drove them. I truly appreciate She took her time to go over my options over the phone and after looking at a couple of them I went in person and test drove them. I truly appreciate her being so patient and helping me buy the right vehicle for me and my budget I had set prior. Definitely recommend her and the dealership. More

Huge shoutout to my sales girl Yaritza at Honda of Fort Myers for helping me get into my new Honda Accord! She made the entire process super easy, stress-free, and actually enjoyable. She was patient, tran Myers for helping me get into my new Honda Accord! She made the entire process super easy, stress-free, and actually enjoyable. She was patient, transparent, and genuinely cared about getting me the best deal possible. If you’re looking for someone who actually listens and goes the extra mile, definitely ask for Yaritza. Loving my new Accord already! More

I literally feel xxxxx after buying my car. I was not told about 600 car Matt's or a 2000 dollar roadside protection or the 1200 drivetrain warranty and they never showed that to me on paper or I was not told about 600 car Matt's or a 2000 dollar roadside protection or the 1200 drivetrain warranty and they never showed that to me on paper or a screen. They say I I initialed that paper but I believe I was scammed. I would never have agreed to those things. I would sue if I could. More