Honda of Fort Myers

A13 service Very good reception, prompt and courteous check in with agent. She kept me informed and researched service history per my questions. Completed servi Very good reception, prompt and courteous check in with agent. She kept me informed and researched service history per my questions. Completed service in less time than estimated. Very good outcome More

Sales to service was 10 stars. Friendly greeting upon our arrival. 5 minute wait before we were checked in and escorted to waiting area. Fresh coffee and happy customers inside the Friendly greeting upon our arrival. 5 minute wait before we were checked in and escorted to waiting area. Fresh coffee and happy customers inside the waiting area. Beautiful new facility. Service Manager Corina Ard gave us periodic updates. The oil change and tire rotation were done as promised by the sales team when we purchased the vehicle. Will be a pleasure to return for any needed services. More

Excellent though expensive I had extensive maintenance services at 93000 miles. Services seem to be excellent. Service writer was pleasant and helpful. Costs seem high, though I I had extensive maintenance services at 93000 miles. Services seem to be excellent. Service writer was pleasant and helpful. Costs seem high, though I have not directly compared these costs at other local garages. Decided to replace tires at dealer, after 92000 on original, though had perhaps another 10000 miles remaining. Was surprised to find that another model of tire was substituted for the model requested. I was never informed of this by the service writer, either before or after. I chose not to raise objection, as the substituted model may be superior to the requested one. However, I believe I should have been informed. Otherwise, I was happy with my service experience. More

Service time took longer than expected. I planned on 1.5 hrs Service time was longer than expected but the place was comfortable to sit in while waiting. I liked how I could see the car being worked on from insi Service time was longer than expected but the place was comfortable to sit in while waiting. I liked how I could see the car being worked on from inside. Also, once the service waiting room area is finished it will be phenomenal. They plan to operate a mini cafe so you can get food etc. That’s what my service guy told me. More

air bag replacements I was very impressed with Honda’s customer service, coming to my home and arraigned a time the next day to install new airbags it was vey convenient I was very impressed with Honda’s customer service, coming to my home and arraigned a time the next day to install new airbags it was vey convenient More

Very pleasant. My advisor seems very knowledgeable I was in on the first day and it SEEMED everything was running very smooth. Waiting area was very pleasant. I made a suggestion about the chairs w I was in on the first day and it SEEMED everything was running very smooth. Waiting area was very pleasant. I made a suggestion about the chairs with wheels. More

Very professional staff and service was prompt and efficient When I first called the service department I was told to have the vehicle towed in and gave me the number for that service. Then the service advisor When I first called the service department I was told to have the vehicle towed in and gave me the number for that service. Then the service advisor called and gave me the information and had everything under control which took away any stress that I might have in this situation. The service advisor kept me up to date on the progress. He was very helpful and professional. More

David Ortiz did a great job. The dealership was excellent to work with. I would revommend them to my friends and family any time. Beautiful new building as well. Thank you everyon The dealership was excellent to work with. I would revommend them to my friends and family any time. Beautiful new building as well. Thank you everyone. More

Best service advisor !! 25 words it’s not enough to give this awesome customer service rep my review she went out of her way just to help me out. She’s courteous she listens 25 words it’s not enough to give this awesome customer service rep my review she went out of her way just to help me out. She’s courteous she listens to you and mainly a great customer service person. Exels in making things happen and keep you happy and informed. I was not going to have my car back in time we are going through a rough time right now with my husband’s illness and a dealer did not have any loaners available she went above and beyond to make things happen for me even offered to go half on the rental never have I experienced such an excellent service from the service advisor !!! More

Knowledgeable My visit was great! Ed personally sat in my car with me to see what my issue was and got the problem taken care of really quick! My visit was great! Ed personally sat in my car with me to see what my issue was and got the problem taken care of really quick! More