Honda of Fort Myers

Great customer service by Tyler Rivera Great customer service experience. Tyler answered all my questions, and explained everything the car needs. I Would definitely recommend Honda of for Great customer service experience. Tyler answered all my questions, and explained everything the car needs. I Would definitely recommend Honda of fort Myers to friends and family. More

Mostly good, couple of hiccups This is the fourth car I’ve purchased at Honda of Fort Myers. I like the car and the price was fair. Jacob in sales did a good job. But the experience This is the fourth car I’ve purchased at Honda of Fort Myers. I like the car and the price was fair. Jacob in sales did a good job. But the experience went downhill once I got to finance. I told K. Bays (my finance guy) that I felt like we went 12 rounds in a boxing ring in his office. He was visibly agitated, sighing and showing other signs of exasperation. Jacob offered me the car for 320/mo for 72 months and I signed a document for that. As soon as I walked in the door to the Finance office, Mr Bays was at 367/mo for 75 months. I said thanks but no thanks and stood up to walk out. Mr Bays asked me to stay and attempted to justify the additional expense. In the end, we settled at 331/mo for 75 months. (Almost $2,000 more than I originally signed for with Jacob) I feel like they knew that I brought my daughter in to pick out the car and they knew I would be humiliated if I came home without the car. So they knew I would agree to anything. I’m not a sucker. I saw what he did with the numbers, but frankly, I had so much time invested at that point, I didn’t want to start over at another dealership. Icing on the cake? A week and a half later, I still don’t know if it’s my car yet. Mr. Bays contacted me a week later requesting more pay stubs, and I still haven’t heard from the bank yet. So I’ve had a car in my driveway for a week and a half, but I haven’t told anyone I bought it yet, because I want to avoid the humiliation if the deal falls through. More

Service No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again More

Outstanding service! Thank you, Tyler!!! Unexpected service needed one morning. Tyler was very helpful and was able to help with transportation and allow my work day to continue. Communicatio Unexpected service needed one morning. Tyler was very helpful and was able to help with transportation and allow my work day to continue. Communication and service was great. Thanks for making a nightmare morning great! More

Service Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service adviso Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service advisor Corina Ard checked with the company and would not replace it for free. She had coupons which credited my bill and other required work was performed in a timely manner. Corina kept me informed of the progress and what was needed and what could wait. I was totally impressed with her professional manner and not pushing for service of items that could wait to be done at a future date. More

Service Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning the cost of the transmission fluid flush. I wasn’t expecting the cost of the service to be that expensive. More

Honda CR-V oil change Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary a Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary auto wash. He explained the service sheet and the charges that I did not have to pay. I asked a question about the car lights and he went to the car with and answered my question. He is an asset to your company. More

Great & fun people to work with. I had a great salesperson, Sarah & the sales mgr, JR were both awesome. Super friendly, fun & knowledgeable. Friends for life. Bob & other F&I guys v I had a great salesperson, Sarah & the sales mgr, JR were both awesome. Super friendly, fun & knowledgeable. Friends for life. Bob & other F&I guys very good also More

GREAT JOB! I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and to the point. So far, a totally enjoyable experience. I would recommend the service department to anyone needing any repairs. Actually, This is the second car I purchased from the establishment. Equally excellent experience. More

routine visit work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be bac work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be back More