Honda of Fort Myers

I was taken care of by a very courteous service advisor There was a time a few years ago that I would drive to the Honda dealership in Murdock for service just to avoid having to deal with Honda of Fort Mye There was a time a few years ago that I would drive to the Honda dealership in Murdock for service just to avoid having to deal with Honda of Fort Myers. . I understand that Honda if Ft Myers is now under new ownership Finally !! Who ever owns it has done a fantastic job turning the customer service around to how it should be More

Car wouldn’t start Our 2017 Honda CR-V wouldn’t start so I called to make an appointment to have it checked. I had to get the battery jumped to start the car, and since Our 2017 Honda CR-V wouldn’t start so I called to make an appointment to have it checked. I had to get the battery jumped to start the car, and since my neighbor still works, had to jump the car before he left for work. I arrived at the dealership about an hour before my appointment and was greeted by Ed Brooks. Ed prepared the ticket and got my car back to the service area as quickly as possible. The battery was replaced, I also got an oil change, and was back on the road very quickly. A very pleasant experience that assures I will be back to the dealership for my next service. More

Great service for my 2011 Honda Pilot Ed Brooks was my service writer and very pleased with his professionalism. He was very good to point out services I needed and didn’t try to pressure Ed Brooks was my service writer and very pleased with his professionalism. He was very good to point out services I needed and didn’t try to pressure me into any unnecessary repairs. He got my car in and out very quickly, and walked through my invoice at the end explaining everything that was done. Your rating system is a 5 but U think Ed deserves a 10. Very pleased. More

Great service The staff is wonderful always willing to help. They never pass by without asking if they can help. The service were done within a good time. The staff is wonderful always willing to help. They never pass by without asking if they can help. The service were done within a good time. More

LOF + I came in late in the day to get a Lou Boylan filter. After checking my service record I also needed a couple other things done. Normal service items. I came in late in the day to get a Lou Boylan filter. After checking my service record I also needed a couple other things done. Normal service items. I was so pleased that I was told that these items needed to be taken care of, but even more pleased that they could be taken care of that afternoon. More

Great experience! I had a great experience going in to buy a car. I originally wanted a slightly used car. After looking at some I decided I also wanted to test drive a I had a great experience going in to buy a car. I originally wanted a slightly used car. After looking at some I decided I also wanted to test drive a new one. Thanks to Chris I was able find the perfect fit for me, a Honda Passport! More

Very efficient, professional and overall pleasant experience The staff was wonderful to work with. JB and Greg are excellent at their jobs. I never felt any pressure. JB basically had the deal all worked out ove The staff was wonderful to work with. JB and Greg are excellent at their jobs. I never felt any pressure. JB basically had the deal all worked out over the phone. They found the car I wanted. I came in signed papers and that was basically it, very easy. Greg programmed my phone and all the extra stuff in for me, which would’ve taken me hours. It was just a pleasant experience all around. They have a great team at Ft Myers Honda. More

Thanks Got my oil change and tires rotated. When I was picking up my car, there was a big bird poop in the middle of the hood. Chris went and got a rag to Got my oil change and tires rotated. When I was picking up my car, there was a big bird poop in the middle of the hood. Chris went and got a rag to wipe it off. More

Excellent & exceptional Danielle could not have been more professional, courteous. and understanding. She is definitely someone you want to hang on to. She's one of the mai Danielle could not have been more professional, courteous. and understanding. She is definitely someone you want to hang on to. She's one of the main reasons I will continue to use your service. More

Service bulletin 15-086 Even though SB 15-086 applied to this service, I was charged $381.22. I feel strongly that since it is a known problem with Honda, I should not have b Even though SB 15-086 applied to this service, I was charged $381.22. I feel strongly that since it is a known problem with Honda, I should not have been charged regardless of mileage, and other dealers would have covered it if for nothing more than a courtesy for a recurring customer. I request that you please review this and offer a reimbursement. More