Honda of Fort Myers

Oil change Great, friendly service, Neremie was very helpful and made sure that my vehicle was serviced properly and I also received a free car wash....nice! Great, friendly service, Neremie was very helpful and made sure that my vehicle was serviced properly and I also received a free car wash....nice! More

Service rep and service manager review Service rep was thorough and patient, and he got me in and out in a reasonable time. I had a few questions for the service.manager. He took me in his Service rep was thorough and patient, and he got me in and out in a reasonable time. I had a few questions for the service.manager. He took me in his office and we discussed some questions I had. Everything was discussed and I left satisfied that he understood what I told him. He was very nice and attentive, and I left with a good taste in my mouth. Very good about customers concerns. More

relaxation during the day I was immediately received by an informed delegate as I pulled up for service. My designated service person arrived within about 3 minutes. She wisk I was immediately received by an informed delegate as I pulled up for service. My designated service person arrived within about 3 minutes. She wisked me off to her desk area where we discussed my cars needs with her and services that were due for my vehicle. She escorted us to the movie area and showed us the available snacks and drink offerings. We had a bit longer wait than usual as the technician found a nail in my tire which had not yet registered in the dashboard warning system. I was so HAPPY that the problem was found and solved rather than have it happen out on the road somewhere. Thankfully, Sandra Lanning More

Always Disappointing Each time I come to this dealer, I wait for 10mins before anyone greets me even though I see at least 3 people walking around or smoking. I made an ap Each time I come to this dealer, I wait for 10mins before anyone greets me even though I see at least 3 people walking around or smoking. I made an appt this time so I wouldn't sit in the lot for 10mins to be greeted and same old thing. The appt was to take 45mins but took 1.5hrs and the agent tried to sneak in charges for the oil change. He said "oil change and tire rotation today" and when I asked if the "tire rotation was included" he said no it was extra, I bet he gets a lot of extra sales-sliding that in there. Then when I checked out I paid extra for "parts" = oil? which makes no sense because my last oil change there I didn't pay for that extra charge? THE WORST Honda Dealership I've EVER been too with the LAZIEST, SLOPPIEST, IGNORANT employees I've ever met. I've been to dealerships in Texas, California (North and South) and Arizona and this is the bottom. My first oil change here they didn't even reset my oil life gauge, I had to do it myself. The older gal that finally greeted me, she was sweet and nice, but the sales guy just talked down to her and made jokes at her expense. Previously, I ordered a part and one of the service sales reps told me that the part I already ordered DID NOT EXIST and that the parts guy was an idiot. Turns out the parts guy new his stuff and order exactly what I needed. The guys in the parts department are helpful, knowledgable and great! I'm happy I'm moving soon and will never have to go here again! Actually, I would go to Walmart next time for an oil change before coming back here again. More

Complete Care Love the staff at Honda! The service and quality are outstanding! Danielle is always a pleasure to work with, friendly and conscience, and takes good Love the staff at Honda! The service and quality are outstanding! Danielle is always a pleasure to work with, friendly and conscience, and takes good care of my needs. More

Terrific..fantastic...trustworthy.....honest BEST HONDA Great ease at purchasing my new Honda. Chris Judge. the salesman was warm, honest, friendly, efficient, courteous and patient as was the manager,Dave Great ease at purchasing my new Honda. Chris Judge. the salesman was warm, honest, friendly, efficient, courteous and patient as was the manager,Dave Thomas. The very BEST experience at purchasing a Honda that I have ever experienced ANYWHERE. AND I did not let them know that this was my 14TH HONDA purchase until AFTER the session was completed. I have now had 14 Hondas from 3 dealers in 3 different states from 1977 to present !!!BRAVO TO ALL More

Fluid change. Service completed within expected timetable. Took a bit before advisor came out. Found it interesting to see advisors on PCs with no customers befor Service completed within expected timetable. Took a bit before advisor came out. Found it interesting to see advisors on PCs with no customers before them. Should be more attentive to customer drive ups. More

Air Bags I have a 4 not 5 because if there was any other issues w the car it or they weren’t mentioned . Hope this helps I have a 4 not 5 because if there was any other issues w the car it or they weren’t mentioned . Hope this helps More

Dead battery Thanks to Travis my problem with the battery and misunderstanding of extended warranty and towing was resolved. Really appreciated your quick response Thanks to Travis my problem with the battery and misunderstanding of extended warranty and towing was resolved. Really appreciated your quick response. I would recommend the service dept. More

The best customer service ever! Corina Ard, my service consultant, was excellent! Friendly, knowledgeable & professional! Her communication skills are excellent, as she explained s Corina Ard, my service consultant, was excellent! Friendly, knowledgeable & professional! Her communication skills are excellent, as she explained services needed in detail and told me when my next services should take place to keep my car in tip top shape! She Was the best service advisor I’ve ever had. Thanks Corina! More