Honda of Fort Myers

Corina is so helpful! Had very stressful afternoon when my tire pressure light came on and realized I had a flat tire, and all I wanted to do was go home and relax. When I Had very stressful afternoon when my tire pressure light came on and realized I had a flat tire, and all I wanted to do was go home and relax. When I got to the dealership to deal with this issue, Corina was the first person to help me after waiting for 15 mins and seeing a couple of the other gentleman that work at the service station walking by and not assisting. She was very helpful on explaining what the possibilities of my tire becoming flat. After the work was complete she was very informative with the paper work and made sure she helped me what preventative measures I should take on my car. Corina was the best! More

Neremie Deronvil was so friendly and helpful. Neremie Deronvil was perfect for his position. Very personable. Answered and completely explained each item that needed repair in my car. You have a e Neremie Deronvil was perfect for his position. Very personable. Answered and completely explained each item that needed repair in my car. You have a excellent employee there! Karen Reci More

Purchase Accord Kirk was very kind and patient with us on Labor Day !! Thank you for assisting in our new purchase! We passed by 2 other dealerships to arrive at Ho Kirk was very kind and patient with us on Labor Day !! Thank you for assisting in our new purchase! We passed by 2 other dealerships to arrive at Honda Ft. Myers More

REcall of Passenger Air bag for second time.. I bought my Odyssey from Honda of Ft. Myers 16 years ago.. they have given me great and prompt service for all 16 years. My Odyssey has 77, 326 mile I bought my Odyssey from Honda of Ft. Myers 16 years ago.. they have given me great and prompt service for all 16 years. My Odyssey has 77, 326 miles on it.. looks great and is still going strong. The building is always VERY CLEAN and comfortable when you wait for your vehicle.. I even spoke with Vincent - who has worked there for 16 years doing janitorial services. It is a nice touch with the coffee, and snacks and also popcorn. I know most service centers do that, but some are so noisy and untidy.I like Honda of Ft. Myers. Sunny Lee Grabert ( Retired Marketing Director for the US Army, Tokyo, Japan) More

Service advisor she is best. Services advisor Danielle Wagner she is very knowledgeable person she is best. She is very friendly.she is very helpful i wish her good luck. Services advisor Danielle Wagner she is very knowledgeable person she is best. She is very friendly.she is very helpful i wish her good luck. More

My Experience! My experience for being a first time “on my own” car buying was great! He helped me find the perfect car in the budget I was going for. He was so help My experience for being a first time “on my own” car buying was great! He helped me find the perfect car in the budget I was going for. He was so helpful and I highly recommend buying a car at Honda Fort Myers through Berlin! He’s great! More

Liars I could not be less satisfied with my experience. I was looking at a 2017 Civic. Had my own financing and no trade. This should have been an easy, in I could not be less satisfied with my experience. I was looking at a 2017 Civic. Had my own financing and no trade. This should have been an easy, in and out sale. The rear passenger door had pronounced rippled metal and a 3” x 18” series of scratches that some inexperienced person with a buffer tried to remove. In doing so, they buffed the clear coat off in an area and left the buffing compound running down underneath the door. The salesman tried to say “someone bumped it with their knee.” xxxx of a knee to do that kind of damage. This damage was not on the Car-Fax. When I was leaving the dealership to go test drive another vehicle, the salesman Ben thought it was wise to talk condecendingly to me. I am not sure if he felt that was ok because I was a woman or if he is just naturally obnoxious. After that test drive, I ended up coming back to Honda because of their reputation but asked to deal with another salesman. Despite my request I still ended up having to deal with Ben occasionally. I told the salesmen, I would only purchase the vehicle if the damaged door was fixed. He agreed and drew up paperwork regarding the back door being repaired. After over a month of back and forth (some my fault), we finally agreed upon a time to get it fixed. The next day they called to say it was done. I went to pick it up and the door still looked rippled with missing clear coat and scratches. The ripples weren’t as pronounced but they were still VERY noticable. I went to service but was referred back to Ben. I left word that I was there waiting on him but he never came. I finally left probably 20 minutes later and texted him that the door wasn’t fixed and I left the car again. A couple of days later, the sales manager Dave Thomas calls to tell me that I wasn’t “promised” the door would be fixed “perfectly”. Apparently they speak in semantics and you need to itemize your intended repairs with grave detailsz He claims this is the best the door could be fixed. He says the only thing that could be done would be using Bondo and then repainting but the paint probably would not match and it still wouldn’t look perfect. 🤨Really? I feel like he was trying to insult my intelligence thinking that because I am a woman, I am stupid enough to think that what he’s saying is true. He follows up with telling me that he will talk to his boss. A week later and after I leave 3 messages, Dave Thomas finally called me back. I was told that they will not fix the door any more than it is now. If I want, I can come and sit down with the general manager and the sales guy and talk about it. What exactly would we be talking about? There is nothing to talk about. Do what you said you would do. I bought a Honda from a Honda dealership because I felt that the I could trust them to not take advantage of me. I am not an equal-rights, boo-hoo type of girl but the truth is, when dealing with vehicle sales and service, it’s still a mans world. I am an educated xxxxxxx girl and my daddy raised me to not to not take 🤬 from anyone. I spent a decent amount of time turning wrenches and doing frame up restores with my daddy. I find it appalling in 2019 that a brand like Honda is ok with this type of representation. My car has been at the dealership for 2 weeks now and is still not repaired. Shame on me. I read the reviews prior to the purchase and I tried to justify why the complainer was upset. At this point, it’s my own fault that I purchased from here after that. I won’t make that mistake twice and I cannot warn you enough. Shop elsewhere! More

TERRIBLE. MY EXPERIENCE WITH HONDA WAS PRETTY TERRIBLE TO SAY THE LEAST. I DROPPED MY CAR OF FOR A KEY REPLACEMENT. I TOLD THEM MY WARRANTY WAS THROUGH ANOTHER MY EXPERIENCE WITH HONDA WAS PRETTY TERRIBLE TO SAY THE LEAST. I DROPPED MY CAR OF FOR A KEY REPLACEMENT. I TOLD THEM MY WARRANTY WAS THROUGH ANOTHER DEALER AND I OFFERED THEM A COPY OF THE FORM BUT THEY DENIED IT. AFTER SEVERAL HOURS LATER I RECIEVE A MESSAGE FROM MY ADVISOR THAT MY WARRANTY DOESNT COVER IT. AFTER COMMUNICATING BACK AND FORTH FOR AN HOUR AND SENDING THEM A PICTURE OF MY WARRANTY COVERAGE, THEY THEN TELL ME IT STILL ISNT COVERED. SO I LEFT MY JOB TO PICK UP MY CAR AND GO THROUGH MY DEALER THAT I WORK FOR TO GET MY KEY REPLACED. TOOK 2 DAYS FOR TWO KEY REPLACEMENTS. IF THST WASNT BOTHERSOME ENOUGH, MY ADVISER DECIDED TO REACH OUT TO A COWORKER AND MESSAGE THEM ABOUT MY VEHICLE WHICH WAS UNPROFESSIONAL! I WOULDNT RECOMMEND HONDA TO ANYONE. I WORK FOR A DEALERSHIP MYSE;F AND I KNOW HOW THIS STUFF WORKS AND WHAT I EXPERIENCED WAS UNACCEPTABLE. More

2019 Passport Went in for service and came out with a brand new 2019 Passport and I love it. Everyone was so nice and helpful. Enjoy my experience there. Went in for service and came out with a brand new 2019 Passport and I love it. Everyone was so nice and helpful. Enjoy my experience there. More

Weird I pulled into the service area sometime after 1:30. A young woman spoke to me and filled the washer fluid. I noted the time was 1:45. No one else cam I pulled into the service area sometime after 1:30. A young woman spoke to me and filled the washer fluid. I noted the time was 1:45. No one else came out for at least 20 minutes. Finally Corina came to start the service process. She was very attentive through out the rest of the service and made sure there were no more delays. More