Honda of Fort Myers

Excellent I am very happy with service I always get when I drop off the car. You guys are so polite and courteous with me. Also very fast too. Never have to wai I am very happy with service I always get when I drop off the car. You guys are so polite and courteous with me. Also very fast too. Never have to wait more than 1 hour. More

My service person Corina, my service person kept me informed about my Ridgeline. She was very professional and informative. That’s the kind of service everyone should r Corina, my service person kept me informed about my Ridgeline. She was very professional and informative. That’s the kind of service everyone should receive. Made me feel special! Great job Corina! Thanks again More

Oil change Every one was friendly. First time using service and I found dropping car off a little confusing. But all worked out. Parked cars on left side and I Every one was friendly. First time using service and I found dropping car off a little confusing. But all worked out. Parked cars on left side and I got behind them so I moved to right lane. Waited longer More

Terrible Experience After already having a horrible day due to our Honda CRV’s transmission blowing out for the 2nd time, we came to find out Honda couldn’t do anything o After already having a horrible day due to our Honda CRV’s transmission blowing out for the 2nd time, we came to find out Honda couldn’t do anything other than releasing us from our Lease. We were told by our salesman Colt, that he would be able to bring our monthly payment down $120. When it came time to sit down, he gave us a price that was MORE than our current monthly payment. After telling him it was way out of our budget, he continued to pressure us into a payment well out of our range. We reluctantly signed the paperwork because we needed a vehicle. We even asked if there was a “grace period” to return the car. We were told “I believe it’s 3 days”. We weren’t happy with our new vehicle and decided to return the car the next day. We were given a hard time and told there was no “grace period”. If the salesman wasn’t sure about the “grace period“ time frame, he should have asked someone in management. If we had known we couldn’t bring the car back, we wouldn’t have even driven off the lot. We asked to have our old car back even though it had defects. We were treated so rudely by the Floor Sales Manager. At this time, I cannot recall his name but He was extremely arrogant, Dismissive, and unprofessional. He made smart remarks and made a scene on the showroom floor. The level of unprofessionalism by someone in upper management was disgraceful. You would think he would ease our minds after already having defective Honda. We could have taken our business to another dealership where we would feel more safe driving, but we didn’t. After this horrible experience, we will be taking our business elsewhere once our new lease is up. On a better note, Luis in finance is Wonderful! Very professional and personable. We enjoyed our interaction with him greatly. More

Great! Employees were very personable I went in to buy a car for the very first time. Mary was amazing! She helped me through the whole process:-) would definitely recommend I went in to buy a car for the very first time. Mary was amazing! She helped me through the whole process:-) would definitely recommend More

Service was wonderful It was my first time at the dealership and everything was great. Service was completed in a timely manner and the people were very friendly and helpfu It was my first time at the dealership and everything was great. Service was completed in a timely manner and the people were very friendly and helpful. More

Accord & Ridgeline Awesome experience with the Service Department! Neremie and a British repair technician were both outstanding! Our minor repairs were done quickly and Awesome experience with the Service Department! Neremie and a British repair technician were both outstanding! Our minor repairs were done quickly and professionally for both vehicles! More

Efficient Ed was great. He was very helpful and patient. I asked a number of questions and he was willing to answer and assist. I would definitely get services Ed was great. He was very helpful and patient. I asked a number of questions and he was willing to answer and assist. I would definitely get services done at Honda again. Thank you! More

Great customer service I went into Honda for a noise that my air-conditioning was making and they sent me up with a Rent-A-Car and made sure that everything was working jus I went into Honda for a noise that my air-conditioning was making and they sent me up with a Rent-A-Car and made sure that everything was working just great before I was able to leave. Chris was very polite and kind and understanding. I think Honda for their great customer service More

service all went well, completed the requested service in a timely manner no issues after driving vehicle for 1 day. still need to schedule additional routin all went well, completed the requested service in a timely manner no issues after driving vehicle for 1 day. still need to schedule additional routine service More