Honda of Fort Myers

They were awesome! Danielle the service advisor, and Paul the technician, were excellent! Whatever you are paying them, it’s not enough. They went the extra mile to mak Danielle the service advisor, and Paul the technician, were excellent! Whatever you are paying them, it’s not enough. They went the extra mile to make sure my car was fixed right and that as a customer I was happy More

Excellent Service I leased a new Honda HRV this week from Honda of Ft Myers. My sales advisor was Ben Ferris he was professional , very informative, kind and respectfu I leased a new Honda HRV this week from Honda of Ft Myers. My sales advisor was Ben Ferris he was professional , very informative, kind and respectful. He went out of the way to help me make a decision. The General Manager Jerry Lovins and Ben did a lease for me that I'm very pleased with! They were not pushy all ! I was very happy with the deal . I would recommend Honda of Ft Myers very highly! Joan L More

Perfect! Wonderful, quick, last minute service done well. I showed up right before close they took care of me efficiently and kindly. Best staff. Clean and kin Wonderful, quick, last minute service done well. I showed up right before close they took care of me efficiently and kindly. Best staff. Clean and kind people. More

Excellent service Brandon D. Took care of us and provided excellent customer service! He is an excellent advisor and assisted us with all of our needs. We’ll be back! Brandon D. Took care of us and provided excellent customer service! He is an excellent advisor and assisted us with all of our needs. We’ll be back! More

professional done with no problems. Work was done as promised and I was out in no time.Watched a movie.read news paper had cup of coffee and life was good. Work was done as promised and I was out in no time.Watched a movie.read news paper had cup of coffee and life was good. More

Basem metwally awesome Basem metwally was really friendly knowledgeable about the cars he was selling made my experience really enjoyable I would recommend anyone buying a c Basem metwally was really friendly knowledgeable about the cars he was selling made my experience really enjoyable I would recommend anyone buying a car to go see him More

Oil, tran fluid change First experience with Fort Myers Honda and a positive one. Danielle was very pleasant and helpful. She informed me of additional services available (a First experience with Fort Myers Honda and a positive one. Danielle was very pleasant and helpful. She informed me of additional services available (and needed soon) but did not push too hard which is appreciated. Service was completed reasonably quickly. More

Car wouldn’t start Went to ho to work and my car was dead. Called the roadside assistance and they came to my house within an hour and towed it to Fort Myers Fl Honda de Went to ho to work and my car was dead. Called the roadside assistance and they came to my house within an hour and towed it to Fort Myers Fl Honda dealer. After checking the car it was a dead battery. They replaced it and did a check over of the car and I was good to go with no cost to me More

Very good I had a good service for the first time in long time, corina help me and listened all my concerns with my car 🚗, it was really good I had a good service for the first time in long time, corina help me and listened all my concerns with my car 🚗, it was really good More

Patronizing Scam I came in with an appointment already knowing exactly what was wrong with the vehicle per my home town mechanic. I told the advisor, Chris, exactly wh I came in with an appointment already knowing exactly what was wrong with the vehicle per my home town mechanic. I told the advisor, Chris, exactly what needed to be replaced and that a professional had already diagnosed and inspected it. Instead of looking at repair options based on my information, he asked me in a very patronizing manner to describe the issue and the sounds it was making. whenever I told him it was the driver side ball joint, he looked at me like I was struggling to pronounce words I didn't understand. Chris, my advisor, spoke to me like I was a child as he explained to me what it could possibly be and why that would be so bad. They took my car back and charged me $150 to waste 2 hours of my time "diagnosing" my already diagnosed problem. Chris did not check on my once. The janitor was far more friendly. Chris finally came up to me and told me the drivers side ball joint needed to be replaced. No duh! This is word for word what I had told him earlier. I told him I understood that, and he still went through and explained the part (and consequences of it breaking) to me in child-friendly terms and phrases. He then proceeded to tell me it would cost $1200 to fix and that the parts wouldn't arrive for several days. He also told me I would be "stuck on the side of the road looking silly" should I not fix it pronto. I called my personal mechanic in a panic- the car means a lot to me, and I wasn't expecting a number like that. My mechanic advised me that it shouldn't cost nearly that much (perhaps a third of what they asked!) and that I should take my business elsewhere. I was able to get the proper part myself in less than 4 hours, and dropped it off at a local tire shop to be fixed. The part only cost me $60. I have had plenty of positive experiences at this Honda service department, specifically when Jaimee was still working here. I've loved getting oil changes here, as well. but the way I was treated this time around has soiled any future chance of my return. I find it unprofessional and disrespectful to speak to me in such a patronizing way just because I am a young-adult female. I was clear and concise in what I needed done, and instead my words were ignored and I was overcharged. More