Honda of Fort Myers

Great!! This dealership gets a five star rating for friendliness , knowledge of product and being extremely helpful to answer all of our questions. Colt was w This dealership gets a five star rating for friendliness , knowledge of product and being extremely helpful to answer all of our questions. Colt was wonderful to work with and he was very helpful and gracious to us. This is our fourth Honda purchase and we love our CRV! More

My beautiful HR-V Overall experience was great! Jacob (sales) was such a nice, polite young man. He was eager to help and answer all of our questions. Also very informa Overall experience was great! Jacob (sales) was such a nice, polite young man. He was eager to help and answer all of our questions. Also very informative. Marcus( financing) was very helpful as well and worked to get us the best financing available. I would highly recommend Honda of Ft Myers and DEFINITELY ask for Jacob and Marcus! More

B 1/2 service Brandon reviewed the service suggested by the B12 code. Together we determined which were to be performed. The service was completed in good time an Brandon reviewed the service suggested by the B12 code. Together we determined which were to be performed. The service was completed in good time and I left in good spirits. I overheard some of your personnel discussing the absolute need to get “perfect” reviews from customers. If true you are wasting these surveys. Only honest reviews help improve service. More

Service Received more assistance from finance manager than from sales advisor but overall good service. Not overly pushy. Finance manager was very patient wit Received more assistance from finance manager than from sales advisor but overall good service. Not overly pushy. Finance manager was very patient with questions and concerns. More

Intimidating, unorganized I walked in with the intention of trading my vehicle in for a new one that night. My sales guy was less then enthusiastic. I felt like I was getting r I walked in with the intention of trading my vehicle in for a new one that night. My sales guy was less then enthusiastic. I felt like I was getting ripped off during the negotiation process ( I was). I decided to leave and think about it and my sales guy clearly showed that he was upset. I came back the next day to work a deal and my paperwork was messed up. My check deposit was misplaced or lost. After 5 trips I now have my 2019 Honda Pilot. More

New lease my wife and I wanted to lease an inexpensive new car for our son. We were at dealership twice but Jeanne got us into a civic for a fair price. my wife and I wanted to lease an inexpensive new car for our son. We were at dealership twice but Jeanne got us into a civic for a fair price. More

Check engine light came on. Had it checked out to find major issue. Car could not be driven so Ed got us a ride home. light came on. Had it checked out to find major issue. Car could not be driven so Ed got us a ride home. More

Failed battery replacement under warranty experience My 92 year old mother in-law called with what she described as a failed battery. I live 600+ miles away so could not just drop by to help. She was goi My 92 year old mother in-law called with what she described as a failed battery. I live 600+ miles away so could not just drop by to help. She was going to get a neighbor to jump the car and drive it to Walmart for a battery. I reminded her the car was still under warranty and suggested she call the dealer and request a tow to the dealer for replacement. I reminded her that when I last drove the car the oil life was at about 50%. The dealer did well in dispatching a tow. The drive confirmed the battery was faulty, jumped the car and mentioned to let the car run for at least 30 minutes and the battery would be capable of starting the car the next morning for the drive to the dealer. So far, so good. Now the bad part. The dealer replaced the battery, then talked this nice, 92 year old lady into an oil/filter change and tire rotation. Oil, filter, and tire rotation and the bill was 84+ dollars. Just to compare, I own a 2017 Chevrolet. At my dealer the same services, as a package, costs $50. This was the second time this car was taken to Fort Myers Honda. Neither visit was satisfactory to me. Never again. More

Thank you Honday The Honda specialist provided outstanding service and worked to make the repairs affordable and reasonable. The wait time was minimal and the service The Honda specialist provided outstanding service and worked to make the repairs affordable and reasonable. The wait time was minimal and the service was outstanding. . More

Good service except for the upsells Went in with a brand new car barely 4,000 miles for an oil change. Service rep was recommending a tire rotation saying usually between 4-6000 miles. W Went in with a brand new car barely 4,000 miles for an oil change. Service rep was recommending a tire rotation saying usually between 4-6000 miles. Wanted to call xxxxxxxx but didn’t More