Honda of Fort Myers

Unsatisfied customer. Walked out paying full sticker price when I thought I was getting $587.00 off, was given less for my car than lowest blue book price, recvd $5500 & lo Walked out paying full sticker price when I thought I was getting $587.00 off, was given less for my car than lowest blue book price, recvd $5500 & lowest blue book was 6200 for a 2011 hardtop convertible BMW with 82,250 miles, body in very good condition & interior in good condition. Plus paid a $1000 down payment! We were there for at least 2 hrs., signing & initialing papers while our salesman ran from the desk to the finance mgr. Bought the car. Realized next morning why I didn't get the pymnt I had hoped because I got hosed!! Called the dealership & was so upset I told the finance mgr. I wanted to return the car. Was told I couldn't & was asked what I wanted & I said price lowered to $21500, my $1000 back & I wanted to drop the ins. I signed up for. He said he would check into it. Called me back & said we can't do anything you signed all of the docs. You bet I was upset. Told him I was coming in after work. I did & I spoke with a sales mgr-Robert. Very nice but same result, nothing we can do. I asked him for his last name, he told me & asked why. I told him I am a very dissatisfied customer with legitimate concerns & he said, I have been nothing but nice to you and you're going to file a complaint against me? I said no, not against you but against the way this whole process transpired. He got on his cell phone & placed a call and offered me $500 more for my trade in & said I had to promise not to file a complaint. I asked for 2 more free oil changes as well which I got. Am I satisfied, absolutely not!! I got so taken advantage of, told by 2 mgrs there was nothing they could do for me & until I said "ok, I'm going to call Honda corporate". What a fiasco & I was ripped off to boot!! More

Couldn’t have been better This was my first time in for service since buying my car last fall. My salesman had walked me to the service department and explained the procedure. This was my first time in for service since buying my car last fall. My salesman had walked me to the service department and explained the procedure. I was early in, early out, left with a full explanation and a clean car. All the staff were polite and accommodating and the waiting area was clean and comfortable. Very happy customer! More

End of lease questions I wanted to know the steps to take at the end of the lease. After some instructions I ended up buying my leased car that day through Honda of Fort Mye I wanted to know the steps to take at the end of the lease. After some instructions I ended up buying my leased car that day through Honda of Fort Myers. The salesperson I dealt with was Tom Canales. More

Service performed perfectly Competent, knowledgeable service writer. Electronic communication kept me well informed. Work completed more quickly than estimated. Vehicle washed an Competent, knowledgeable service writer. Electronic communication kept me well informed. Work completed more quickly than estimated. Vehicle washed and neat on pick up. My wife noticed improved performance. More

purchased excellent process to buy and trade vehicle, good instruction on new features, very helpful in transferring from old car, new car well prepped and read excellent process to buy and trade vehicle, good instruction on new features, very helpful in transferring from old car, new car well prepped and ready More

Great Everything was great at the servixe department All the service was good ..................keep up the good work thank you neremie derovil for the goo Everything was great at the servixe department All the service was good ..................keep up the good work thank you neremie derovil for the good job More

Service Rep. I was in and out in a timely matter. Ed was very easy to work with and went over every thing that I needed done. I was in and out in a timely matter. Ed was very easy to work with and went over every thing that I needed done. More

5,000 mile service This was my initial service on my 2018 Pilot. I was impressed with the ease of the online appointment scheduling, the availability of times and the qu This was my initial service on my 2018 Pilot. I was impressed with the ease of the online appointment scheduling, the availability of times and the quickness of the service. I only waited for around 30 minutes until my car was complete. More

Excellent customer service I went to Honda of Fort Myers on Saturday for my car services and the lady at services desk Danielle did an amazing jod.. she was joyful, helpful and I went to Honda of Fort Myers on Saturday for my car services and the lady at services desk Danielle did an amazing jod.. she was joyful, helpful and smile all the time. I recommend Honda of fort myers. Great service, and experience. More

Long Distance Purchase Made Easy Josh was great to work with. Made the transaction easy. Bought car site unseen but Josh made it easy. Even willing to pick me up at the airport! Josh was great to work with. Made the transaction easy. Bought car site unseen but Josh made it easy. Even willing to pick me up at the airport! More