Honda of Fort Myers

Easy Car Buying The whole staff was attentive and listened to my wants. They then did everything to find a car and get me the deal on that vehicle. I was planning on The whole staff was attentive and listened to my wants. They then did everything to find a car and get me the deal on that vehicle. I was planning on visiting two other Honda dealers this weekend but they checked and confirmed the car I wanted was not available anywhere else. More

Changed my oil only to leak out half the oil in my car Got my oil changed on March 28th. I picked up my car and went home. Had to leave in the middle of the night due to an emergency call with my business Got my oil changed on March 28th. I picked up my car and went home. Had to leave in the middle of the night due to an emergency call with my business I got home at 1 in the morning only to discover my car has been leaking oil the entire time. Oil spilled all over my driveway and even left a path out of my driveway and down the road that I drove down the night before. Call first thing the next morning and spoke to my service consultant who informed me that she noticed a large oil spot where my car had been leaking. She stated she tried to call me but the phone number was not working. She also informed me that she texted me which I never received. I don't understand why their phone wouldn't work to call me when they called me earlier. And she's never should have stopped until she got a hold of me. Spoke to management after her they towed my car down to Honda and fix the problem it was a bad gasket. They towed my car back at no charge. They also promise to clean my driveway to get rid of all the oil stains from their mistake. I am not happy that this happened because this is my second incident with the service department. But I have to say Travis the manager is going above and beyond to make sure that the problem has been completely fixed. Still waiting to get information from Honda and who to send the estimates for pressure washing my entire driveway. Because of the manager's actions is why this is getting a two-star review. If it wasn't for him this would only be getting a one-star More

Excellent customer care Honda dealership provides wonderful and expert customer service. Dealing with Danielle during my recent visit was very professional and caring partic Honda dealership provides wonderful and expert customer service. Dealing with Danielle during my recent visit was very professional and caring particularly since I was under stress from recent back issues. Provided need repairs and provided transportation to and back from my home when vehicle was completed. More

Awesome! Colt is the BEST! Great experience with everyone there. From finance...to even just salesmen that happened to be around. I am so happy with my car, Colt is the BEST! Great experience with everyone there. From finance...to even just salesmen that happened to be around. I am so happy with my car, and the great experience I had. More

Honda Pilot I was very pleased with the service manager. She told me and showed me how and where the mechanic found a 4” cut on my tire as he inspected the tires I was very pleased with the service manager. She told me and showed me how and where the mechanic found a 4” cut on my tire as he inspected the tires for a rotation. Her genuine concern for my safety as well as those who may be traveling with me or whom I may unfortunately come into contact with if my tire should fail while traveling in Florida or on way home to Pennsylvania. I so appreciate your service departments thorough workmanship. Thank you! More

Wonderful service and people From the time I arrived to the time I Ieft the employees were very attentive to us.Andrew Jenkins was informative of what was done and what needs futu From the time I arrived to the time I Ieft the employees were very attentive to us.Andrew Jenkins was informative of what was done and what needs future attention . His ability to answer questions and comlete the paperwork in profesioal manner was impressive. I will definitely return to this dealership. More

Excellent Prompt service. Danielle has great customer service skills. Quality work and they did not overcharge. I am very happy with the mechanical service as w Prompt service. Danielle has great customer service skills. Quality work and they did not overcharge. I am very happy with the mechanical service as well as the customer service. More

Excellent sales rep We went through the Costco Auto buy program & the sales process went smoothly. We did not feel pressured & Maria explained & demonstrated all the new We went through the Costco Auto buy program & the sales process went smoothly. We did not feel pressured & Maria explained & demonstrated all the new car options. We enjoyed working w her. The finance part could have been smoother. Maria emailed us the secure link & it was completely filled out & saved at home. Unfortunately, it didn’t save to the Honda financing system so we had to repeat everything at the dealership. I thought it would take an hour to take care of everything & it was almost 3. More

Great I was satisfied with my experience overall. The staffs were friendly. My car was cared for in a timely manner with no complaints. Thank you. I was satisfied with my experience overall. The staffs were friendly. My car was cared for in a timely manner with no complaints. Thank you. More

Great service department Great staff on the service department specially Brandon whom was reasonable and caring during my resent visit. I wish the all the service prices will Great staff on the service department specially Brandon whom was reasonable and caring during my resent visit. I wish the all the service prices will be more affordable to the public. More