Honda of Fort Myers

Worst customer service Tonight, I went back to buy a car and the guy Casey Horne changed the quote he had given us yesterday and try to make up lies on why he did that. Fin Tonight, I went back to buy a car and the guy Casey Horne changed the quote he had given us yesterday and try to make up lies on why he did that. Financial manger Robert came and treated us worst than Casey, very rude and basically treated us with no respect. I will definitely tell my friends and family not to go there. Worst customer experience ever!!!! More

Dishonest dealings. We were emailed a review after the purchase. I gave an 8/10, and mentioned some areas needing improvement. Our salesman Bob, texts me later saying tha We were emailed a review after the purchase. I gave an 8/10, and mentioned some areas needing improvement. Our salesman Bob, texts me later saying that I costed him $3k! ..and he's not going to help me ever again because I didn't give him a 10 on the review emailed to me. Can you believe these guys! What a joke. I told the manager in an email what happened, he never responded. Uncool. More

Over-the-top customer service! This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer This Honda service dept. in Ft. Myers is one of the best I've ever seen. From the minute you drive up you are treated like you are their only customer of the day. Dave was my contact this time and he did an amazing job of communicating every step of the way. I could not be happier with my car or their service! More

Engine starting problem Our service rep Dave was an excellent communicator, kept me totally informed from start to finish. The promptness of your service was incredible and Our service rep Dave was an excellent communicator, kept me totally informed from start to finish. The promptness of your service was incredible and the work was done correctly the first time. I've been at Fort Myers Honda many times, mostly being frustrated in the process. Not this time, whatever your doing in training, keep doing it, it works! Extremely satisfied. Current owner two two Honda's and a Honda owner for over 35 years. More

Honda of Ft. Myers rocks!! From the moment I walked in the door, Maytee Ycaza did everything possible to make us feel like family. She wanted to match me to a car that would mee From the moment I walked in the door, Maytee Ycaza did everything possible to make us feel like family. She wanted to match me to a car that would meet my wants and needs and it only took 2 tries before she found the perfect car for me. She listened to what I wanted and gave me it in a car that was in my price range, She was very knowledgeable about the 2 cars she showed me. After I purchased the car, she spent time the next day setting up my phone and showing me how everything on the car worked, I left feeling like a family member and I made 2 new friends. Maytee (my sales person) and Johnathan Marshall who almost did cartwheels to get me the deal that I needed. Thank you both for a wonderful buying experience. Tina Decker More

My wonderful lease experience with Julian Nichifor I've been taking my civic to Honda of Fort Myers for oil changes for sometime now, and when I heard that the civic hatchbacks were in, I made an appt. I've been taking my civic to Honda of Fort Myers for oil changes for sometime now, and when I heard that the civic hatchbacks were in, I made an appt. to test drive one. Julian was the one I talked with the week before when I got my oil changed and he gave me his card. Julian was very helpful in giving. me information with 2017 hatchback and 2016 civic. When It was time to turn in my lease, Julian worked with me on getting an affordable price and exactly what I wanted in the vehicle, Not only did Julian make my experience enjoyable, but the whole Honda of Fort Myers crew did too and I would recommend them to anyone who is looking to lease or buy. Thank you! More

Annual maintenance Girl that met me quickly got the other girl that I spoke to about the service. She was very knowledgeable and nice and explained everything. Your l Girl that met me quickly got the other girl that I spoke to about the service. She was very knowledgeable and nice and explained everything. Your lobby area is very comfortable and made the time go by fast. Will definetly make this my go to place for service and some day maybe a newer vehicle. Love my CRV. More

Sales men attentive to our needs Started looking a while ago for a car but we had calendar delays.... but were very grateful for salesmen who listened, understood, were helpful & info Started looking a while ago for a car but we had calendar delays.... but were very grateful for salesmen who listened, understood, were helpful & informative yet not pushy. Appreciate the quality of the our 2nd CR-V - loving the new upgrades. More

The best car buying experience! Just drove my new van home last night and I could not wait to write a review! I started looking for a vehicle a few weeks back and have been to many Just drove my new van home last night and I could not wait to write a review! I started looking for a vehicle a few weeks back and have been to many car dealerships in the Fort Myers and Naples area. I had some horrible experiences and was getting worn out from the whole process but I really needed a good vehicle for work so my Mom and I came here as she was helping me with the leg work. I was lucky enough to be assigned to work with Mike McSweeney, who was simply amazing. He really worked so hard to get me the payment that I wanted, we were there the entire day (my mom loves to negotiate!) We broke for lunch and walked to a nearby restaurant and when almost done, Mike showed up and said that it had started raining so he came to pick us up! He was so professional, polite and funny the entire visit that I was so happy to have been able to make a deal with him. His manager, Joe Lowe ended up getting me into an upgraded van from what I was even looking at. This experience was so unlike every other one that I had, that I would so highly recommend this dealership over any other around here. I truly want to thank this great team for making this transaction not only painless, but mostly fun. Finally thank you Peter Demeis- the speedmaster for getting me out of there in record time. More

Very satisfied We recently had our Honda Ridgeline in for the airbag recall. Our truck was there for 3 month's waiting for the recall part. Honda paid for a rental u We recently had our Honda Ridgeline in for the airbag recall. Our truck was there for 3 month's waiting for the recall part. Honda paid for a rental until the part came in. The service manager ( Travis ) kept us informed every week as to the status of the situation. Very pleased with the way this situation was handeled More