Honda of Fort Myers - Service Center

Extremely Pleased We were pleasantly greeted by Brandon. We had made an appointment while in Ohio and Brandon could not find it recorded. He turned it into a positive We were pleasantly greeted by Brandon. We had made an appointment while in Ohio and Brandon could not find it recorded. He turned it into a positive situation not placing blame on anyone. He worked us in that day and then walked next door to the restaurant to let us know they did not have the needed part. They would pay to overnight it. We came back the next day and for our "trouble", he had the car detailed when the work was completed. Brandon is a major asset for any service oriented business. If we ever need to return, he will be our go to guy. He is very personable. More

Awesome service experience Danielle was terrific. She kept it simple and efficient. And always sweet. Couldn't ask for more. I was completely satisfied and would certainly retur Danielle was terrific. She kept it simple and efficient. And always sweet. Couldn't ask for more. I was completely satisfied and would certainly return in future. More

Good service with a movie to boot! We were snowbirds and were treated like Florida locals . She said it would be ready at 10:30am and it was including a complimentary car wash. It was We were snowbirds and were treated like Florida locals . She said it would be ready at 10:30am and it was including a complimentary car wash. It was software updating that was required. More

Great honest service I go to the Fort Myers location all the time and I am always happy with my visit. I live in Naples and drive north for the outstanding customer servic I go to the Fort Myers location all the time and I am always happy with my visit. I live in Naples and drive north for the outstanding customer service. More

First Service First service at Fort Myers Honda, and I received great service! Danielle is a good service advisor and was very helpful with my first service since First service at Fort Myers Honda, and I received great service! Danielle is a good service advisor and was very helpful with my first service since moving to SE Florida. More

Service is deteriorating I arrived on time for my appointment and I was told it would be 2 hours for my oil change which meant I'd have to sit there for that long but I've com I arrived on time for my appointment and I was told it would be 2 hours for my oil change which meant I'd have to sit there for that long but I've come to accept that. They did come in under that time but when i got to my car no one had taken the paper mat, plastic or the water sign out of my car so i had to clean this myself. This is completely unacceptable and not expected from this dealership. The cashier was fabulous as always and made my day with her kind smile. More

Excellent Experience Car needed major, dealer recommended service. Everything was carefully explained, all my questions were answered and I was kept up to date on the Car needed major, dealer recommended service. Everything was carefully explained, all my questions were answered and I was kept up to date on the status of the work, More

Service on 1 4 19 Excellent quick service. Service advisor went over with me everything that needed to be done with prices for each. Work took less time than expected. Excellent quick service. Service advisor went over with me everything that needed to be done with prices for each. Work took less time than expected. I will be returning for my next service More

Replace rear brakes and turn rotors Service was very slow; I was there at 7 am. Danielle was very helpful. Vending machines virtually empty; cashier gave me a bottle of water. I had the Service was very slow; I was there at 7 am. Danielle was very helpful. Vending machines virtually empty; cashier gave me a bottle of water. I had the rotors turned because I was told that after-market rotors cost $150 EACH. I called a parts store a short distance away and they had them for $40 each. Online name brand rotors are $30 each. I end with a question; is it Honda ‘s policy to mark up parts as much as 400%? I think that’s sad. JD More

Poor new tire service We were sold dirty looking Michilan tires that looked like they were used. . Old manufacture date. Waited 3 1/2 hours for them to be replaced. We were sold dirty looking Michilan tires that looked like they were used. . Old manufacture date. Waited 3 1/2 hours for them to be replaced. More