Honda of Fort Myers - Service Center

1st visit not a good experience Made an appointment, showed up on time, was greated by a nice young lady and then proceeded to wait 20+ minutes to get checked in. Shouldn't i alread Made an appointment, showed up on time, was greated by a nice young lady and then proceeded to wait 20+ minutes to get checked in. Shouldn't i already be written up? I would expect to be in and out within an hour for an oil change. Hope the next time is faster More

Fix of airbag passenger side and oil change. First time at The greeters when I drove up were fantastic. The other staff were also helpful and friendly. Nice comfortable waiting room. Movie room and popcorn The greeters when I drove up were fantastic. The other staff were also helpful and friendly. Nice comfortable waiting room. Movie room and popcorn a very nice touch. More

Knowledge, great attitude to service Prompt on time. Know they're equipment.. curious....... told me about recall that had to be done.... great quality of work..... hearing staff friendly Prompt on time. Know they're equipment.. curious....... told me about recall that had to be done.... great quality of work..... hearing staff friendly and also know what to do More

Maintenance Was given a thorough review of B1 maintenance needed and it done in timely manner. Discussed tires; didnt feel pressured. It was a good experience. Was given a thorough review of B1 maintenance needed and it done in timely manner. Discussed tires; didnt feel pressured. It was a good experience. More

Fast efficient and friendly service I brought my vehicle right at about 5:30 PM. My advisor provided fast, efficient and friendly service. They also wash my car and did a excellent job. I brought my vehicle right at about 5:30 PM. My advisor provided fast, efficient and friendly service. They also wash my car and did a excellent job. More

Oil change special Popcorn and a movie while you wait helps pas the time, plus a free car wash! Oil change and multi point inspection was all in order. Popcorn and a movie while you wait helps pas the time, plus a free car wash! Oil change and multi point inspection was all in order. More

Very slow I Went in for a simple oil change and it took two hours to complete. No updates. Had to ask service guy how much longer. I even refused the car was I Went in for a simple oil change and it took two hours to complete. No updates. Had to ask service guy how much longer. I even refused the car wash. More

Prompt service The service is always prompt, reasonably priced and the staff is helpful and courteous. Mr. Ed Brooks went above and beyond to make sure my service w The service is always prompt, reasonably priced and the staff is helpful and courteous. Mr. Ed Brooks went above and beyond to make sure my service was completed on time. Thank you! More

Maintenance Did a great job - wait was shorter than expected - nice waiting area - free USA Today - everyone was friendly and helpful - called with followup quest Did a great job - wait was shorter than expected - nice waiting area - free USA Today - everyone was friendly and helpful - called with followup question next day - answered promptly More

A - Service Appointment Honda of Fort Myers provided me with an excellent service experience for my 2018 Honda Accord. Once I scheduled my appointment, the service department Honda of Fort Myers provided me with an excellent service experience for my 2018 Honda Accord. Once I scheduled my appointment, the service department provided me with email reminders. The consultants were very accommodating and explained the scope of the schedule A service. The customer waiting area was adjacent to the service center and I was given an approximate completion time for my vehicle. While waiting, I received a visit from my salesperson, Jacob Novak. He has always gone above and beyond to make sure that my service and purchasing needs have been positively addressed. Prior to the estimated completion time, I was informed by the service manager that my vehicle was ready. All maintenance procedures were successfully performed, including a complimentary car wash! More